Benihana - Atlanta - Buckhead, GA

Benihana - Atlanta - Buckhead, GA​で食事をしたお客様による評価・口コミです（最近の評価に基づく）。

1. D

   D

   アトランタ評価・口コミ (1)

   2.0

   4日前にご来店

   1. 総合評価 2
   2. 料理 2
   3. サービス 1
   4. 雰囲気 2

   Reservation was for 8. Didn’t get seated until 9:20. Still didn’t get a chef until 9:45ish. Drinks were good. Food was good but was definitely rushed. S/o to Friday for doing what he could to accommodate us and get us fed.
   

   • 

   Benihana - Atlanta - Buckhead, GA3日前に返信済み

   Hi D, we're sorry to hear about your experience at Benihana - Atlanta - Buckhead, GA. We understand that waiting can be frustrating and we apologize for the delay in seating you and the rushed feeling of your meal. It's great to hear that you enjoyed the drinks and found our service satisfactory. We appreciate your patience and understanding in this situation. We'll take your feedback into account to improve our service moving forward. We hope to serve you again and provide a better experience. - The Management Team
   

   この情報は役に立ちましたか？

2. T

   Tiffany VIP

   アトランタ評価・口コミ (12)

   3.0

   6日前にご来店

   1. 総合評価 3
   2. 料理 3
   3. サービス 3
   4. 雰囲気 2

   The wait time for food is very bad. Our total party bill almost 700.00 and to wait almost 2 hours to eat is horrible.
   

   Benihana - Atlanta - Buckhead, GA4日前に返信済み

   Thanks for the review, Tiffany. We're sorry to hear about your wait time experience at Benihana - Atlanta - Buckhead, GA. We understand how frustrating it can be to wait for your meal, especially when you're expecting to enjoy a fun dining experience. We're taking your feedback seriously and will discuss it with our team to see how we can improve our service. We hope you'll give us another chance to provide you with a better dining experience. Thank you for your feedback.
   

   この情報は役に立ちましたか？

3. OT

   OpenTable ダイナー

   アラバマ州評価・口コミ (3)

   1.0

   6日前にご来店

   1. 総合評価 1
   2. 料理 3
   3. サービス 1
   4. 雰囲気 3

   Terrible experience. Despite a reservation it took us very long to be seated. We did not receive a drink until 75 minutes after our original reservation and did not receive our food until 2:30 hours after our reservation!!!! We spoke to the manager and they didn’t seem to care. What is awful is that I read similar reviews after my visit. This means the restaurant knows about the problems and doesn’t try to fix the core problems. Do not visit this restaurant unless you have 3 hours to spare.
   

   Benihana - Atlanta - Buckhead, GA4日前に返信済み

   Dear Guest! We're really sorry to hear about your recent experience at Benihana - Atlanta - Buckhead, GA. It's clear that we fell short on meeting your expectations, especially with the long wait and the delay in serving your food. We also apologize for any inconvenience caused by the miscommunication with our management. We take all feedback seriously and will use your comments to improve our service. We hope you'll give us another chance to show you the high standard of service we strive to provide. Best, The Management Team
   

   この情報は役に立ちましたか？

4. R

   Rechelle

   デンバー・コロラド州評価・口コミ (2)

   2.0

   6日前にご来店

   1. 総合評価 2
   2. 料理 2
   3. サービス 1
   4. 雰囲気 2

   Could have been way better. Took forever for our food to be cooked, service was slow and the food was just okay. May give another try but not rushing to go back
   

   この情報は役に立ちましたか？

5. S

   Suerethia

   ピッツバーグ評価・口コミ (5)

   5.0

   6日前にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   I loved the experience and would definitely go back!
   

   Benihana - Atlanta - Buckhead, GA4日前に返信済み

   Hi Suerethia, We're thrilled to hear that you enjoyed your experience at Benihana - Atlanta - Buckhead, GA! It's wonderful to know that our food and service lived up to your expectations. Your kind words mean a lot to us and we can't wait to welcome you back soon. Best Regards, The Management Team
   

   この情報は役に立ちましたか？

6. M

   Morgan

   アトランタ評価・口コミ (1)

   1.0

   6日前にご来店

   1. 総合評価 1
   2. 料理 3
   3. サービス 1
   4. 雰囲気 2

   Reservation was for 7:30 didn’t get seated until 9:00 when seated there were not enough cooks so had to wait an additional 2 hours. Didn’t leave until 12:00. When they seat you they never tell you how long it’s going to take for a cook to come and they overbook their reservations.
   

   Benihana - Atlanta - Buckhead, GA5日前に返信済み

   Hey Morgan, We're truly sorry to hear about your experience at Benihana Atlanta - Buckhead. It's unfortunate to hear that your reservation time was longer than expected and that the service was not up to our usual standards. We understand how frustrating this can be and we're truly sorry for any inconvenience it may have caused. We appreciate your feedback as it helps us to improve our services. We hope you'll give us another chance to make your dining experience better. Best regards, The Management Team
   

   この情報は役に立ちましたか？

7. OT

   OpenTable ダイナー VIP

   アトランタ評価・口コミ (1)

   1.0

   6日前にご来店

   1. 総合評価 1
   2. 料理 1
   3. サービス 1
   4. 雰囲気 1

   Dinner reservation made for 7:30, we weren’t sat until 8:20. After we were sat we waited AN HOUR AND FOURTY minutes for a chef to never come to our table. We ended up leaving with no food. The place is dirty, loud, and very slow. Please save your time and money and skip this place.
   

   Benihana - Atlanta - Buckhead, GA5日前に返信済み

   Dear Guest! We're really sorry to hear about your experience. We understand how frustrating it can be when you have to wait, especially when you're expecting a meal to be served promptly. We also acknowledge that the cleanliness and overall atmosphere of our restaurant didn't meet your expectations. We appreciate you bringing this to our attention and we'll definitely look into these matters. We hope you'll give us another chance to serve you better in the future. Best, The Management Team
   

   この情報は役に立ちましたか？

8. OT

   OpenTable ダイナー

   ダラス・フォートワース評価・口コミ (1)

   1.0

   6日前にご来店

   1. 総合評価 1
   2. 料理 3
   3. サービス 3
   4. 雰囲気 4

   Wait was too long the chef was great ! I wouldn’t recommend this location
   

   Benihana - Atlanta - Buckhead, GA5日前に返信済み

   Dear Guest! We appreciate you taking the time to share your experience at Benihana - Atlanta - Buckhead, GA. We're glad to hear that you enjoyed the service from our chef. We understand the importance of timely service and we're sorry for the wait you experienced. We aim to provide an exceptional dining experience and your feedback helps us improve. We hope to have the opportunity to serve you again in the future. Best regards, The Management Team
   

   この情報は役に立ちましたか？

9. OT

   OpenTable ダイナー

   アトランタ評価・口コミ (1)

   4.0

   7日前にご来店

   1. 総合評価 4
   2. 料理 5
   3. サービス 4
   4. 雰囲気 4

   We waited for over an hour which was fine considering we had a reservation. The cook Jordan was amazing, he interacted with us throughout the hour and made us forget about the long wait.
   

   Benihana - Atlanta - Buckhead, GA5日前に返信済み

   Dear Guest! Thank you for taking the time to share your experience at Benihana - Atlanta - Buckhead, GA. We're thrilled to hear that you enjoyed the interaction with our team and found our service to be amazing. We understand that waiting for an extended period can be frustrating, and we're glad that we could make some small efforts to ensure your time was enjoyable. We appreciate your feedback and look forward to welcoming you back soon. Best, The Management Team
   

   この情報は役に立ちましたか？

10. OT

    OpenTable ダイナー

    アトランタ評価・口コミ (1)

    5.0

    7日前にご来店

    1. 総合評価 5
    2. 料理 5
    3. サービス 5
    4. 雰囲気 5

    Our Chef Jose was phenomenal!! Our dishes were cooked to perfection, and our drinks were top-tier!
    

    Benihana - Atlanta - Buckhead, GA5日前に返信済み

    Dear Guest! Thank you for your wonderful review! We're thrilled to hear that you enjoyed your experience at Benihana - Atlanta - Buckhead, GA. It's great to know that our chef's dishes and drinks met your expectations. We strive to provide top-tier food and service, so your feedback is much appreciated. We look forward to serving you again soon.
    

    この情報は役に立ちましたか？