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Plenty of tables. We didn't leave until 5:00! The chef was so slow and service so slow it took forever. And the food was extremely overcooked. I won't Go back the portions are smaller and they just seem so understaffed. I had a rum and coke . It cost $15! For a rum and coke. Crazy I normally don't review badly unless it's way bad. The family next to me at the same table said the same thing that they never saw anything like this before and had becoming plenty of times and won't be back","rating":{"food":2,"service":3,"ambience":4,"value":3,"noise":"MODERATE","overall":3,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":3,"nickname":"Carrie","metro":{"metroId":15,"displayName":"サンディエゴ","__typename":"Metro"},"initials":"C","isVip":null,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-03-17T02:04:01Z","dinedDateTime":"2025-03-16T14:45:00-07:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-86998-999663832-180170906598","text":"Our reservation was for 7pm and it took 45minutes for us to be seated! We were celebrating my son’s birthday and were sat with another family which was a bit awkward. We were not aware that table would be shared, I think that is something that should be communicated. Food was great and our chef Nick was very fun! I love this place but this last experience was a bit strange for us.","rating":{"food":4,"service":3,"ambience":3,"value":3,"noise":"MODERATE","overall":3,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":3,"nickname":"Bridgett","metro":{"metroId":15,"displayName":"サンディエゴ","__typename":"Metro"},"initials":"B","isVip":null,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Dear Bridgett,\nThank you for sharing your feedback, and happy belated birthday to your son! We’re thrilled to hear you enjoyed the food and that Chef Nick made the experience fun. However, we’re truly sorry for the long wait and the awkward seating arrangement. You’re absolutely right—any shared seating should be communicated upfront, and we’ll work on improving this. We appreciate your loyalty to Benihana and regret that this experience didn’t meet your expectations. Thank you for bringing this to our attention, and we hope to make your next visit flawless!","responseDateTimeUtc":"2025-03-17T15:50:53Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-03-16T18:22:38Z","dinedDateTime":"2025-03-15T19:00:00-07:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-86998-999664729-150008634705","text":"Unfortunately, this was the worst restaurant experience we've had. \n\nOur reservation was at 7:30pm and we weren't seated until 8:40pm and we finally got our drinks an hour and a half later at 9:00pm.\n\nUpon arriving and checking in and the front desk, the hostess was shockingly rude - we couldn't figure out what we did to upset her or have her talk to us like we were such an inconvenience. She initially told us it would be. 20 minute wait - had she told us we'd be siting in the lobby with our baby for over an hour, we would've left and eaten elsewhere.\n\nAt the table, our waitress took our orders and asked each person, \"would you like stewed or fried rice?\" Each person answered \"fried rice, please\" and it wasn't;t until the bill came did we realize that there was an extra $7.50 added per person for the \"rice upgrade.\" It's not that big of a charge, however, it felt really misleading and it surprised us to see it on the bill for each of us (including the kids' meals) for our 7 person party.\n\nPerhaps it was busy and that's why it was so loud and slow - and perhaps why the hostess and server seemed annoyed to have to deal with people (the people behind us were so offended by the hostesses attitude to them, they just turned around and left). However, we're not coming to a restaurant to enjoy the experience, and spend a few hundred dollars, to be treated like we are an annoyance.\n\nUnfortunately, it gets worse.. our orders were wrong, things that we were told would be brought were completely forgotten about more than once, and with the misleading feeling of the bill, it just was a major let-down.","rating":{"food":3,"service":1,"ambience":3,"value":1,"noise":"ENERGETIC","overall":1,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":7,"nickname":"Ryan","metro":{"metroId":9,"displayName":"ワシントン DC エリア","__typename":"Metro"},"initials":"R","isVip":null,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-03-15T18:17:30Z","dinedDateTime":"2025-03-14T19:30:00-07:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-86998-999664757-150066243885","text":"Horrible experience.\n\nBeen to multiple restaurants around the country and took us a hour to get fried rice and steak in the lounge. Not busy enough for that","rating":{"food":2,"service":2,"ambience":5,"value":2,"noise":"QUIET","overall":1,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":3,"nickname":"Brett","metro":{"metroId":28,"displayName":"オーランド・セントラルフロリダ東","__typename":"Metro"},"initials":"B","isVip":null,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-03-15T19:59:06Z","dinedDateTime":"2025-03-14T19:15:00-07:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-86998-999664761-190014396279","text":"Ridiculously long wait times. Had a reservation but was seated over 45 minute after the reservation time. Approximately 1 hr 30 minutes to have the chef come to the table.\nThe chef and waiter were attentive, but the wait times made the experience miserable.","rating":{"food":2,"service":1,"ambience":1,"value":2,"noise":"ENERGETIC","overall":1,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Foodrocks","metro":{"metroId":3,"displayName":"シカゴ・イリノイ州","__typename":"Metro"},"initials":"F","isVip":true,"isLoggedInUser":false,"profileColor":"PLUM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-03-15T04:41:57Z","dinedDateTime":"2025-03-14T19:00:00-07:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-86998-999664670-140067710934","text":"My mother & I had a fun lunch Friday afternoon at the Benihana Cbad! Lauren & Vlad took such great care of us!! Lauren was so sweet and went out of her way to make us feel special & took our picture, ensuring that there was no glare. Vlad was so funny &, not only was the food delicious, but his entertaining skills were top notch! We really enjoyed ourselves & can’t wait to dine again with friends and family.","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"MODERATE","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Rachael","metro":{"metroId":15,"displayName":"サンディエゴ","__typename":"Metro"},"initials":"R","isVip":true,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":{"xsmall":{"url":"https://resizer.otstatic.com/v2/photos/xsmall/1/67857133.jpg","__typename":"Photo"},"__typename":"PhotoSizes"},"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-03-14T22:44:21Z","dinedDateTime":"2025-03-14T11:30:00-07:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-86998-999664607-120130114972","text":"I had a reservation and was excited for my first time. It was my birthday. We waited almost 2 hours for the chef to come to the table and our server had an attitude. It was bummer. The chef was entertaining and if not for him I would be giving this experience a 1.","rating":{"food":2,"service":2,"ambience":2,"value":2,"noise":"MODERATE","overall":2,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Nicole","metro":{"metroId":15,"displayName":"サンディエゴ","__typename":"Metro"},"initials":"N","isVip":null,"isLoggedInUser":false,"profileColor":"MUSTARD","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-03-14T20:05:13Z","dinedDateTime":"2025-03-13T20:30:00-07:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-86998-999664655-120188512002","text":"I love Benihanas. The food is amazing and the show is perfect!","rating":{"food":5,"service":2,"ambience":5,"value":4,"noise":"MODERATE","overall":4,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":4,"nickname":"Jana","metro":{"metroId":15,"displayName":"サンディエゴ","__typename":"Metro"},"initials":"J","isVip":null,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-03-14T19:08:35Z","dinedDateTime":"2025-03-13T19:15:00-07:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-86998-999664649-110230868841","text":"Everything was bad. Avoid if all possible!\nThey bumped their reservations for a larger party, which goes back to management and reservation updating on online platforms. Multiple parties left and waited over 45 mins- an hour to get seated. The price paid was not worth the wait, nor treatment.","rating":{"food":3,"service":2,"ambience":2,"value":1,"noise":"QUIET","overall":2,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":2,"nickname":"Laura","metro":{"metroId":15,"displayName":"サンディエゴ","__typename":"Metro"},"initials":"L","isVip":null,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-03-15T02:52:31Z","dinedDateTime":"2025-03-13T19:15:00-07:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-86998-999659025-150042902955","text":"We had to wait an hour to be seated even though we had a reservation.","rating":{"food":5,"service":1,"ambience":3,"value":3,"noise":"ENERGETIC","overall":3,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Kelsey","metro":{"metroId":15,"displayName":"サンディエゴ","__typename":"Metro"},"initials":"K","isVip":null,"isLoggedInUser":false,"profileColor":"PLUM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-03-14T23:36:47Z","dinedDateTime":"2025-03-13T19:00:00-07:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"}],"totalPages":389,"page":1,"totalCount":3885,"__typename":"ReviewSearchResults"},"reviewHelpfulnessVotes":[],"sortBy":"newestReview","isLoading":false,"prioritiseUserLanguage":true,"searchTerm":"","error":false},"availabilityToken":"eyJ2IjoyLCJtIjoxLCJwIjowLCJzIjoxLCJuIjowfQ","noAvailabilityList":null,"multiDayAvailabilityModalOpen":false,"showDiningReward":false,"initialDTPDate":null,"initialDTPTime":null,"initialDTPPartySize":null,"fetchAvailabilityOnLoad":false,"findATableLoadingStateOverride":true,"pointRedemptionRewards":null,"privateDining":{},"activeTab":"overview","disableFPC":true,"restaurantHighlights":{"staff":null,"missionStatement":null},"pageAnchor":null},"wallet":{"isPaymentLoading":false,"singleUseCard":null,"savedCards":[],"selectedPaymentCardId":null,"showAddPaymentsMethodModal":false,"showConfirmDeleteModal":false,"cardIdForDeletion":null,"paymentCardTokenToSaveAfterLogin":null,"errorCode":null,"showPaymentMethodSavedToast":null,"showPaymentMethodRemovedToast":null,"networkError":null,"partialErrors":[]}},"__OT_NEW_SESSION_START__":true,"__EXCLUDE_ONETRUST__":false,"__EXCLUDE_GA__":false,"__INCLUDE_RECAPTCHA__":false,"__OT_RUM_CONTEXT__":{"deviceType":"desktop","primaryCountry":"jp"},"__OT_GA_DATA__":{"cd2":2,"cd12":"ja","cd6":86998,"cd28":86998,"cd13":"Full Web","cd17":"Full Web","cd11":"restprofilepage","cd66":"restaurants","cd63":"restaurant-profile","cd67":"network","cd10":"anonymous","cd7":"Logged Out","cd4":315,"cd76":315,"cd3":15,"cd19":15,"cd78":3314,"cd5":3314,"cd31":"false","cd85":1,"cd84":"GuestCenter","cd15":"network","cd18":"network"}}}
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
パーティー・貸切
Ask about Private Event Dining.Book your next event in our private dining room. Perfect for private parties, corporate meetings, birthday celebrations. Subject to availability; please call for details.
Enjoy the flavors of our signature hibachi with an exclusive five-course meal for just $39 per person. Enjoy our fan favorites like our fried rice, hibachi steak or tender chicken, Benihana soup and signature salad, fresh sushi, homemade dipping sauces, and more!
Menu available Monday through Sunday in the bar and lounge area for dine-in only. Not available with any other promotions, discounts or promotions, including the birthday certificates. Tax and gratuity are not included.
Experience our newly added six-course Wagyu of the World menu! The unique menu features mouthwatering premium cuts along with flavorful pairings like our Benihana soup and salad, hibachi vegetables, mushrooms, steamed rice and more.
Ask your server for more details. Reserve now!
Son's 30th birthday, made a reservation for 2:45 didn't get in till after 3:00. Plenty of tables. We didn't leave until 5:00! The chef was so slow and service so slow it took forever. And the food was extremely overcooked. I won't Go back the portions are smaller and they just seem so understaffed. I had a rum and coke . It cost $15! For a rum and coke. Crazy I normally don't review badly unless it's way bad. The family next to me at the same table said the same thing that they never saw anything like this before and had becoming plenty of times and won't be back
この情報は役に立ちましたか?
B
Bridgett
サンディエゴ評価・口コミ (3)
3.0
1日前にご来店
総合評価 3
料理 4
サービス 3
雰囲気 3
Our reservation was for 7pm and it took 45minutes for us to be seated! We were celebrating my son’s birthday and were sat with another family which was a bit awkward. We were not aware that table would be shared, I think that is something that should be communicated. Food was great and our chef Nick was very fun! I love this place but this last experience was a bit strange for us.
Benihana - Carlsbad, CA本日返信済み
Dear Bridgett,
Thank you for sharing your feedback, and happy belated birthday to your son! We’re thrilled to hear you enjoyed the food and that Chef Nick made the experience fun. However, we’re truly sorry for the long wait and the awkward seating arrangement. You’re absolutely right—any shared seating should be communicated upfront, and we’ll work on improving this. We appreciate your loyalty to Benihana and regret that this experience didn’t meet your expectations. Thank you for bringing this to our attention, and we hope to make your next visit flawless!
この情報は役に立ちましたか?
R
Ryan
ワシントン DC エリア評価・口コミ (7)
1.0
2日前にご来店
総合評価 1
料理 3
サービス 1
雰囲気 3
Unfortunately, this was the worst restaurant experience we've had.
Our reservation was at 7:30pm and we weren't seated until 8:40pm and we finally got our drinks an hour and a half later at 9:00pm.
Upon arriving and checking in and the front desk, the hostess was shockingly rude - we couldn't figure out what we did to upset her or have her talk to us like we were such an inconvenience. She initially told us it would be. 20 minute wait - had she told us we'd be siting in the lobby with our baby for over an hour, we would've left and eaten elsewhere.
At the table, our waitress took our orders and asked each person, "would you like stewed or fried rice?" Each person answered "fried rice, please" and it wasn't;t until the bill came did we realize that there was an extra $7.50 added per person for the "rice upgrade." It's not that big of a charge, however, it felt really misleading and it surprised us to see it on the bill for each of us (including the kids' meals) for our 7 person party.
Perhaps it was busy and that's why it was so loud and slow - and perhaps why the hostess and server seemed annoyed to have to deal with people (the people behind us were so offended by the hostesses attitude to them, they just turned around and left). However, we're not coming to a restaurant to enjoy the experience, and spend a few hundred dollars, to be treated like we are an annoyance.
Unfortunately, it gets worse.. our orders were wrong, things that we were told would be brought were completely forgotten about more than once, and with the misleading feeling of the bill, it just was a major let-down.
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B
Brett
オーランド・セントラルフロリダ東評価・口コミ (3)
1.0
2日前にご来店
総合評価 1
料理 2
サービス 2
雰囲気 5
Horrible experience.
Been to multiple restaurants around the country and took us a hour to get fried rice and steak in the lounge. Not busy enough for that
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F
Foodrocks VIP
シカゴ・イリノイ州評価・口コミ (1)
1.0
2日前にご来店
総合評価 1
料理 2
サービス 1
雰囲気 1
Ridiculously long wait times. Had a reservation but was seated over 45 minute after the reservation time. Approximately 1 hr 30 minutes to have the chef come to the table.
The chef and waiter were attentive, but the wait times made the experience miserable.
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R
Rachael VIP
サンディエゴ評価・口コミ (1)
5.0
3日前にご来店
総合評価 5
料理 5
サービス 5
雰囲気 5
My mother & I had a fun lunch Friday afternoon at the Benihana Cbad! Lauren & Vlad took such great care of us!! Lauren was so sweet and went out of her way to make us feel special & took our picture, ensuring that there was no glare. Vlad was so funny &, not only was the food delicious, but his entertaining skills were top notch! We really enjoyed ourselves & can’t wait to dine again with friends and family.
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N
Nicole
サンディエゴ評価・口コミ (1)
2.0
3日前にご来店
総合評価 2
料理 2
サービス 2
雰囲気 2
I had a reservation and was excited for my first time. It was my birthday. We waited almost 2 hours for the chef to come to the table and our server had an attitude. It was bummer. The chef was entertaining and if not for him I would be giving this experience a 1.
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J
Jana
サンディエゴ評価・口コミ (4)
4.0
3日前にご来店
総合評価 4
料理 5
サービス 2
雰囲気 5
I love Benihanas. The food is amazing and the show is perfect!
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L
Laura
サンディエゴ評価・口コミ (2)
2.0
3日前にご来店
総合評価 2
料理 3
サービス 2
雰囲気 2
Everything was bad. Avoid if all possible!
They bumped their reservations for a larger party, which goes back to management and reservation updating on online platforms. Multiple parties left and waited over 45 mins- an hour to get seated. The price paid was not worth the wait, nor treatment.
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K
Kelsey
サンディエゴ評価・口コミ (1)
3.0
3日前にご来店
総合評価 3
料理 5
サービス 1
雰囲気 3
We had to wait an hour to be seated even though we had a reservation.
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パーティー・貸切
Ask about Private Event Dining.Book your next event in our private dining room. Perfect for private parties, corporate meetings, birthday celebrations. Subject to availability; please call for details.