Benihana - Columbus, OH

3.3

評価・口コミ（2784）

～30 USドル

日本料理

レストランの予約

2名

2024年11月27日

19:00

本日26回予約が入りました。

グループ・宴会に最適
特別な食事に最適
子連れOK

Benihana（ベニハナ）は他にはないダイニング体験を楽しめるレストランです。専属シェフが、グループ用の相席テーブルで伝統的な鉄板焼きの技を披露しています。目の前でスライスしたり、さいの目に切ったりする様子を眺めながら、美味しいステーキや、柔らかいチキン、ジューシーなシーフードを目と舌で楽しめます。腕の良い寿司職人による寿司や、贅沢な特製カクテルも用意しています。Benihana Columbusはポラリス・ファッション・プレイスのライフスタイルセンターにあるため、ショッピング前後に食事をするのにも最適です。専属シェフによる昔ながらの鉄板焼きを、18席ある鉄板焼きテーブルの1つで楽しめます。よりプライベートな空間として、4つのセミプライベートのテーブルもあります。月曜〜木曜の17:00〜19:00、金曜の16:00〜19:00まで、バーとラウンジエリアでハッピーアワーを開催しています。

デリバリーとテイクアウトのご注文

ダイニングエリア

追加情報

【ダイニングスタイル】
カジュアル
予算
～30 USドル
料理ジャンル
日本料理
【営業時間】
月～木・日　11:00～22:00 金・土　11:00～23:00
電話番号
(614) 436-3705
【ホームページ】
https://www.benihana.com/
【ご利用可能カード】
AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Dress code
スマートカジュアル
【ケータリング】
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

エリア
43240 OH Columbus, 8781 Lyra Drive,
エリア
ポラリス
【最寄りの駅・交差点】
Polaris Parkway
Parking details
お客様専用駐車場
【その他】
カクテル, グルテンフリーのメニュー, バー・ラウンジ, ハッピーアワー, ビール, ワイン, 宅配サービス, 本格的なバー, 禁煙席, 肉・魚・卵・乳製品 NG

ダイナー2,784人による評価

総合評価

評価・口コミを投稿できるのは、このレストランでお食事をされたダイナーのみです

3.3

3.3（最近の評価をもとに集計）

3.8料理
3.2サービス
3.2雰囲気
2.9コストパフォーマンス

騒音レベル • 普通

2,784件の口コミ

L
Lindsay
コロンバス
評価・口コミ (9)
1.0
評価・口コミ (9)
3日前にご来店
1. 総合評価 1
2. 料理 3
3. サービス 1
4. 雰囲気 1
Spend your money elsewhere! We went to a birthday just six months ago and it was GREAT. Big downturn since then. The server and chef nailed all the orders but the service was slow and zero energy. You choose a steakhouse for the atmosphere! You pay a MUCH higher meal prices for the show! No show, no fun. Not a single employee smiled…except the bartender who was great. We made note of two birthdays twice in Open Table and three times to staff at the restaurant. They promised singing and desserts but didn’t deliver. The manager left halfway through our meal. There was no server, bartender, hostess or manager to ask about the singing and dessert. While the flavors were decent, the vegetable portion sizes were drastically reduced from six months ago. We won’t be back. Not the birthday experience we wanted at all.
Benihana - Columbus, OH1日前に返信済み
Thanks for the feedback, Lindsay! We're truly sorry to hear about your disappointing experience at our restaurant, Benihana - Columbus. We take your comments about service speed and atmosphere very seriously and we apologize for falling short. We're glad you enjoyed the steak and dessert flavors, but it's clear we missed the mark on other aspects, including the service and atmosphere. We're committed to improving and hope for another chance to serve you better. Best, The Management Team
この情報は役に立ちましたか？
A
Aaron
コロンバス
評価・口コミ (2)
VIP
3.0
評価・口コミ (2)
3日前にご来店
1. 総合評価 3
2. 料理 4
3. サービス 2
4. 雰囲気 1
Reservations for 7:30 pm not seated until 8:10 pm. Waited 20 minutes on drinks (beer). Waited 35 minutes on one sangria. Waitress delivered soup twice instead of soup and salad. Waited 1 hour and 15 minutes on habatchi cook. restaurant and cook were dirty. Food was good, and cook was polite and fiendly.
Benihana - Columbus, OH1日前に返信済み
Thanks for the feedback, Aaron! We're sorry to hear about your experience at Benihana - Columbus. We understand that waiting can be frustrating, especially when you have a reservation. We also apologize for the delay with your drinks and the mix-up with the habatchi. We take your comments seriously and will address these issues to improve our service. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We're glad to hear that you found the food good and our staff friendly. We hope to serve you again and provide a better experience.
この情報は役に立ちましたか？
B
Brandon
コロンバス
評価・口コミ (2)
1.0
評価・口コミ (2)
3日前にご来店
1. 総合評価 1
2. 料理 1
3. サービス 1
4. 雰囲気 1
My wife and I decided to make Benihana the last stop on our annual Christmas shopping date night. We have never been and thought it would be a special way to close out the night, and made reservations for that evening. When we arrived at the restaurant, they told us that they would seat us after ‘just a little wait’ - which was disconcerting since the restaurant seemed to be only at about half capacity. Although our server took our orders immediately, it was about 15 minutes before we got our drinks - then a half hour before we got soup, and a solid hour just for salads. At this point, our server mentioned that there were only two chefs and the we were ‘in line’ to have one cone to the table, and that there was a 17 top that required both of them at the same time. This meant that the 4 other tables (on our side of the restaurant) would have to wait until they had their service before the food would even be started. The evening devolved from there: - Why were we not called and told ahead of time that there was an issue? - Why did they continue seating people an hour from closing when the people that had been there for almost two hours hadn’t even been served yet? - Why did they not tell us when we were being seated that there was an issue? - Why was the waitress upset that she was the one that had to tell us there was a problem? - Why did I have to sit and listen to the manager whine about it only being his third day and that Benihana set him up for failure? - Why did my wife and I finally walk out of our service and have to end our night with fast food instead of the nice meal we had planned? Incredibly weak leadership - also the reason that they were short staffed. Outside of all of that, the restaurant was filthy. I do not remember the last time I had such a terrible time, but there isn’t enough love or money on earth to convince me to return.
Benihana - Columbus, OH2日前に返信済み
Hey, Brandon! Thanks for the feedback. We're truly sorry to hear about your experience at Benihana - Columbus. It's very disappointing to hear that your Christmas date night didn't go as planned, especially when we were only able to seat a small fraction of our guests. We understand how frustrating it must have been to wait for your service and feel apologetic about the inconvenience. We also regret any misunderstanding about the wait time. Your comments have been noted and will be addressed with our team to improve our service. We hope you'll give us another chance to make your next visit a better one.
この情報は役に立ちましたか？
J
Janet
コロンバス
評価・口コミ (127)
VIP
2.0
評価・口コミ (127)
4日前にご来店
1. 総合評価 2
2. 料理 2
3. サービス 3
4. 雰囲気 2
Started dining at Benihana over thirty years agoa—-the original one and several others. This one is so not good—tried it for the fourth time. The last three times, including this one—were not great. Pretty much any other Japanese steakhouse in Columbus is better.
Benihana - Columbus, OH2日前に返信済み
Hey, Janet! We're really sorry to hear that your recent dining experience at Benihana - Columbus didn't live up to the standards you've come to expect from us. We take your feedback seriously and we'll certainly review your comments about the food and service. We're always looking for ways to improve and your feedback is invaluable to us. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to impress you in the future. Best regards, The Management Team
この情報は役に立ちましたか？
S
Sean
コロンバス
評価・口コミ (1)
3.0
評価・口コミ (1)
7日前にご来店
1. 総合評価 3
2. 料理 5
3. サービス 2
4. 雰囲気 3
Food was fantastic but the service was terrible. We waited for a chef for over 90 minutes past our reservation time.
Benihana - Columbus, OH5日前に返信済み
Hi, Sean! Thank you for taking the time to share your feedback. We're thrilled to hear that you enjoyed our food but we're sorry to hear about the service you received. It's certainly not the standard we aim to provide at Benihana - Columbus. We appreciate your patience and understand the frustration it can cause, especially when you're looking forward to a meal. We're always working on improving our service and your feedback is invaluable in this process. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope to have the opportunity to serve you again and provide a better experience. Best Regards, The Management Team
この情報は役に立ちましたか？
DJ
DebraJ
コロンバス
評価・口コミ (2)
3.0
評価・口コミ (2)
7日前にご来店
1. 総合評価 3
2. 料理 4
3. サービス 3
4. 雰囲気 4
The restaurant was short staffed the night we were there. That made our wait longer than normal. Food was was wonderful.
Benihana - Columbus, OH6日前に返信済み
Hello Debra! Thank you for taking the time to share your experience at Benihana - Columbus. We're glad to hear that you enjoyed our food! However, we're sorry to hear about the longer wait time you experienced due to staffing issues. We appreciate your patience and understanding. We're committed to providing the best service and we're always working to improve. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope to have the opportunity to serve you again soon. Best regards, The Management Team
この情報は役に立ちましたか？
L
Lona
シンシナティ・デイトン
評価・口コミ (5)
2.0
評価・口コミ (5)
2024年11月19日にご来店
1. 総合評価 2
2. 料理 2
3. サービス 3
4. 雰囲気 3
Food needed more seasoning and our vegetables was burnt.
Benihana - Columbus, OH6日前に返信済み
Hello Lona! We're truly sorry to hear that your dining experience at Benihana - Columbus didn't meet your expectations. We always aim to deliver a great experience, and we regret that we missed the mark on your visit. Your feedback regarding the seasoning and vegetables is appreciated and will be taken into serious consideration. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to impress you with our culinary skills. Best, The Management Team
この情報は役に立ちましたか？
A
Anthony
コロンバス
評価・口コミ (1)
1.0
評価・口コミ (1)
2024年11月17日にご来店
1. 総合評価 1
2. 料理 2
3. サービス 1
4. 雰囲気 1
Absolutely horrendous experience. An hour to get seated with a reservation. Service was terrible. Over three hours in total
Benihana - Columbus, OH2024年11月18日に返信済み
Thanks for visiting us, Anthony! We're truly sorry to hear about your disappointing experience at Benihana - Columbus. It's clear that we didn't meet your expectations, and for that, we sincerely apologize. We pride ourselves on our service and it's clear we fell short during your visit. We appreciate your feedback and will use it to improve. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to make it right in the future. Best regards, Benihana - Columbus Management Team
この情報は役に立ちましたか？
B
Brandi
コロンバス
評価・口コミ (2)
VIP
3.0
評価・口コミ (2)
2024年11月10日にご来店
1. 総合評価 3
2. 料理 5
3. サービス 1
4. 雰囲気 4
The chef almost took my 3 year olds eye out with a knife when he was doing his cooking tricks and didn’t even apologize. It was horrific.
Benihana - Columbus, OH6日前に返信済み
Dear Brandi! Thanks for the review. We're truly sorry to hear about your experience with the chef at Benihana - Columbus. We always strive to provide a safe and enjoyable dining environment for all of our guests, and we're disappointed to hear that this wasn't the case during your visit. We take your feedback seriously and will address this with our team to ensure it doesn't happen again. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to make it right.
この情報は役に立ちましたか？
M
MonToya
コロンバス
評価・口コミ (4)
1.0
評価・口コミ (4)
2024年11月10日にご来店
1. 総合評価 1
2. 料理 1
3. サービス 2
4. 雰囲気 1
We had reservations and had to wait over an hour past our reservation time to be seated then we had to wait over 30 minutes to get our drink order and our water order. It took over an hour for a chef to come to our table to prepare our food and the food was bland and the portions were smaller than any other Japanese restaurant we’ve ever been and double the price. The only good part about it was our server. Her name was Zoey and she was very nice and accommodating.
Benihana - Columbus, OH2024年11月12日に返信済み
Hi MonToya! We're truly sorry to hear about your experience at Benihana - Columbus. We understand that waiting can be frustrating and we apologize for the delay in seating and the lack of food service. We also regret that our portions and pricing did not meet your expectations. We're glad to hear that you found our server to be accommodating. We take your feedback seriously and will use it to improve our service. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope to have the opportunity to serve you again in the future. Best regards, The Management Team
この情報は役に立ちましたか？

よくある質問

Benihana - Columbus, OHはPostmatesとUber Eatsと提携しデリバリーを提供しています。

OpenTableを利用するダイナー2784名がBenihana - Columbus, OHを3.3つ星評価しています。

はい。OpenTable で日時と人数を指定して空席を検索し、ご予約を入れてください。

レストランの予約

2名

2024年11月27日

19:00

本日26回予約が入りました。

デリバリーとテイクアウトのご注文

43240 OH Columbus, 8781 Lyra Drive,

ダイニングエリア

追加情報

【最寄りの駅・交差点】
Polaris Parkway
エリア
ポラリス
【営業時間】
月～木・日　11:00～22:00 金・土　11:00～23:00
予算
～30 USドル
料理ジャンル
日本料理
【ダイニングスタイル】
カジュアル
Dress code
スマートカジュアル
Parking details
お客様専用駐車場
【ご利用可能カード】
AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
【その他】
カクテル, グルテンフリーのメニュー, バー・ラウンジ, ハッピーアワー, ビール, ワイン, 宅配サービス, 本格的なバー, 禁煙席, 肉・魚・卵・乳製品 NG

【ホームページ】
https://www.benihana.com/
電話番号
(614) 436-3705
【ケータリング】
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Benihana - Columbus, OH

レストランの予約

デリバリーとテイクアウトのご注文

ダイニングエリア

追加情報

メニュー

ダイナー2,784人による評価

総合評価

よくある質問

Benihana - Columbus, OHは OpenTable 経由のデリバリー注文およびテイクアウトを提供していますか？

Benihana - Columbus, OHの評価を教えてください。

Benihana - Columbus, OHでは現在予約を受け付けていますか？

レストランの予約

デリバリーとテイクアウトのご注文

ダイニングエリア

追加情報