Benihana - Cupertino, CA

Benihana - Cupertino, CA​で食事をしたお客様による評価・口コミです（最近の評価に基づく）。

1. FI

   FerminI

   サンフランシスコ・ベイ周辺評価・口コミ (1)

   1.0

   2024年1月28日にご来店

   1. 総合評価 1
   2. 料理 1
   3. サービス 1
   4. 雰囲気 1

   お勧めしません。予約に出席するのに長い時間がかかります。ほぼ2時間かかりました。
   

   Benihana - Cupertino, CA2024年3月4日に返信済み

   Dear guest, thank you for taking the time to share your experience with us. We're very sorry you experienced a long wait and we appreciate your patience. We understand how valuable your time is. We would appreciate another chance to earn your trust, please provide your contact information so we can follow up regarding this experience by visiting our "Contact Us" page on our website.
   

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2. u

   ushi0615

   東京評価・口コミ (5)

   4.0

   2019年10月7日にご来店

   1. 総合評価 4
   2. 料理 3
   3. サービス 3
   4. 雰囲気 3

   鉄板の料理人さんはいいけどテーブル担当の女性の接客はイチイチイラッとします。
   

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3. S

   Samuel

   サンフランシスコ・ベイ周辺評価・口コミ (3)

   1.0

   本日ご来店

   1. 総合評価 1
   2. 料理 5
   3. サービス 1
   4. 雰囲気 5

   They do not honor reservations on open table. We had a 45 minute wait even with a reservation and we were only two people.
   

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4. OT

   OpenTable ダイナー

   サクラメント・サクラメント・バレー評価・口コミ (5)

   5.0

   1日前にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Always a great place to celebrate birthdays. Great food, cocktails and entertainment.
   

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5. J

   Jennifer

   Unspecified評価・口コミ (2)

   5.0

   2日前にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   With reservations, we waited less than 5 minutes. We were lucky to get Monalisa as our waitress as she was amazingly fast and helpful, and our Chef Luis was so fun and was joking around with everyone at the table, but especially with my son. It was a great experience that was significantly different than our experience on Valentines Day. This was a huge turn around from that and it was such a much nicer time. This was definitely the kind of experience we hope we will always get every visit.
   

   Benihana - Cupertino, CA1日前に返信済み

   Dear Jennifer, Thank you for sharing such a wonderful experience! We’re thrilled to hear that Monalisa and Chef Luis made your visit special. Monalisa’s attentiveness and Luis’s engaging energy truly reflect the experience we strive to provide, and we’re so glad your son felt comfortable and enjoyed his time with them. It’s fantastic to know this visit turned around your previous experience, and we hope every visit exceeds your expectations moving forward. Your kind words mean a lot to our team, and we look forward to welcoming you back for more memorable meals! Best regards,
   

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6. OT

   OpenTable ダイナー

   ラスベガス評価・口コミ (1)

   3.0

   4日前にご来店

   1. 総合評価 3
   2. 料理 3
   3. サービス 5
   4. 雰囲気 5

   We had a 630 reservation and we waited about 30 for the chef to come out. They didn’t informe the chef that their is a shellfish allergy so we had to tell him. It did take a while for the food to be cooked . The server was great but you can tell they where a lil overwhelmed.
   

   Benihana - Cupertino, CA3日前に返信済み

   Dear Guest! Thank you for your feedback. We apologize for the wait time and the miscommunication about your shellfish allergy. Guest safety is our priority, and we’ll work on improving our process. We’re glad your server took great care of you, and we appreciate your patience. We hope to provide a smoother experience next time and would love to welcome you back. Feel free to reach out if you’d like to discuss further. Best regards,
   

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7. M

   Megs

   サンフランシスコ・ベイ周辺評価・口コミ (1)

   5.0

   5日前にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   I really enjoyed my visit. Our server, Maddie, was lovely and made the experience very easy and answered all of our (numerous and probably stupid) questions with a smile. Our chef, Luis, was very talented and kept us laughing throughout the meal. The food was delicious.
   

   Benihana - Cupertino, CA4日前に返信済み

   Hi Megs, Thank you for your wonderful review and for rating us highly! We're thrilled to hear that you had a great experience at Benihana - Cupertino, CA. It's wonderful to know that our team's positive attitude and skillful service made your visit enjoyable. We're also delighted that you enjoyed our food. We look forward to serving you again soon.
   

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8. OT

   OpenTable ダイナー VIP

   サンフランシスコ・ベイ周辺評価・口コミ (8)

   4.0

   2025年3月7日にご来店

   1. 総合評価 4
   2. 料理 5
   3. サービス 4
   4. 雰囲気 4

   It was a birthday celebration and it was great. Delicious food and great service!
   

   Benihana - Cupertino, CA7日前に返信済み

   Dear Guest! Thanks for the feedback! We're glad to hear that you enjoyed your birthday celebration at Benihana - Cupertino, CA. It's wonderful to know that our food was a hit and that our service met your expectations. We strive to provide the best for our guests and your feedback is a testament to our efforts. We look forward to serving you again soon!
   

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9. P

   Paul

   サンフランシスコ・ベイ周辺評価・口コミ (13)

   5.0

   2025年3月7日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   This was my girlfriend's first ever Benihana experience and it did not disappoint. Our chef Cristian made lots of miscues, but he recovered well so my girlfriend did not notice. I always enjoy a delicious meal at Benihana, thank you.
   

   Benihana - Cupertino, CA7日前に返信済み

   Hi Paul, Thank you so much for your wonderful review! We're thrilled to hear that your girlfriend's first experience at Benihana was a memorable one. We're sorry to hear about the mistakes made by our chef, but we're glad to know that he recovered well and that your experience was enjoyable. Your kind words mean a lot to us and we're grateful for your support. We look forward to serving you again soon! Best regards, The Management Team at Benihana - Cupertino, CA
   

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10. a

    amanda

    サンフランシスコ・ベイ周辺評価・口コミ (3)

    5.0

    2025年3月5日にご来店

    1. 総合評価 5
    2. 料理 5
    3. サービス 5
    4. 雰囲気 5

    We love Benihana! Service is always great and by scheduling a reservation in advance it always makes the experience easier as well. Food is phenomenal!
    

    Benihana - Cupertino, CA5日前に返信済み

    Thanks for visiting us, Amanda! We're thrilled to hear that you love Benihana - Cupertino, CA. Our team works hard to provide great service and fantastic food, so we're glad you enjoy both. It's always our goal to make your experience even easier. We appreciate your feedback and look forward to serving you again soon!
    

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