Benihana - Dallas, TX

Benihana - Dallas, TX​で食事をしたお客様による評価・口コミです（最近の評価に基づく）。

1. A

   Amanda

   ダラス・フォートワース評価・口コミ (9)

   3.0

   2日前にご来店

   1. 総合評価 3
   2. 料理 5
   3. サービス 3
   4. 雰囲気 4

   Food was excellent as always. The server did not come back to our table for over 20 minutes after we had ordered dessert that he had asked us if we wanted. When he finally returned he stated he had a table sat that he hadn't known about so he was getting their order. Yet, we were left sitting there for an extensive amount of time.
   

   Benihana - Dallas, TX本日返信済み

   Hello Amanda, We're glad to hear that you enjoyed the food at Benihana - Dallas, TX. However, we're truly sorry about the delay in service you experienced during your recent visit. We understand how frustrating it can be when you have a reservation and we fail to meet it on time. We appreciate your patience and understanding, and we're sorry for any inconvenience this may have caused. We're always striving to improve and your feedback is invaluable to us. We hope to have the opportunity to serve you again and provide a more seamless dining experience. Best regards, The Management Team
   

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2. T

   Trudy

   ダラス・フォートワース評価・口コミ (6)

   5.0

   3日前にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Best Benihana experiences we have had in years!! Chef catered to the kids at our table and they loved it!!
   

   Benihana - Dallas, TX本日返信済み

   Hello Trudy, We're thrilled to hear that you had the best Benihana experience yet! It's wonderful to know that our chef was able to cater to your family's needs and that your kids enjoyed the experience. We always strive to make every guest feel special, and we're so glad we hit the mark during your visit. Thank you for the perfect ratings and for choosing Benihana - Dallas, TX for your dining experience. We can't wait to welcome you back for another wonderful experience! Best Regards, The Management Team
   

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3. S

   Susie

   ロサンゼルス評価・口コミ (2)

   1.0

   3日前にご来店

   1. 総合評価 1
   2. 料理 1
   3. サービス 1
   4. 雰囲気 1

   I am absolutely furious about my birthday dinner experience! I made a reservation well in advance, excited to celebrate, but it turned into an absolute nightmare. We arrived on time and were seated promptly, but then we sat there waiting for over **60 minutes** for the chef to even show up. Once he finally arrived, he was nothing short of unprofessional. He completely dismissed the fact that it was my birthday, showing no care or respect for the occasion. To make matters worse, he was completely unprepared and had to walk away not once, but **twice** because he "didn't have enough supplies." This is beyond unacceptable! This was supposed to be a special night, and it turned into the worst dining experience I’ve ever had. I will never be coming back, and I strongly advise others to stay far away from this place!
   

   Benihana - Dallas, TX1日前に返信済み

   Thanks for the review, Susie. We're truly sorry for the disappointing experience you had on your birthday. It's clear that we didn't meet our usual standards, especially on such a special occasion. We understand how frustrating it must have been to wait for so long for your table. We also regret the incident with the chef. We assure you that this is not our standard of service. We appreciate your feedback and will use it to improve. We hope you'll reconsider and give us another chance to make it right in the future. Best regards, Benihana - Dallas, TX Management Team
   

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4. R

   Regina

   ラスベガス評価・口コミ (17)

   5.0

   3日前にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   We enjoyed my Mother's 76th birthday. The food was amazing as always. The waitstaff and our Chef were excellent. A fun time was had by all!
   

   Benihana - Dallas, TX1日前に返信済み

   Thanks for the feedback, Regina! We're thrilled to hear that you had a wonderful birthday celebration at Benihana - Dallas, TX. It's great to know that you and your mother enjoyed the food and our service. We always strive to create memorable experiences for our guests, and your kind words are a testament to our efforts. We look forward to serving you again soon!
   

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5. OT

   OpenTable ダイナー

   オクラホマ シティ評価・口コミ (1)

   5.0

   2025年3月23日にご来店

   1. 総合評価 5
   2. 料理 4
   3. サービス 5
   4. 雰囲気 5

   Food was outstanding and customer service was great!
   

   Benihana - Dallas, TX7日前に返信済み

   Dear Guest! Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our food and found our customer service to be great. We always aim to provide outstanding food and service to our guests, and we're glad to know we hit the mark for you. We appreciate your support and look forward to serving you again soon! Best regards, The Management Team at Benihana - Dallas, TX
   

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6. G

   Grant

   ダラス・フォートワース評価・口コミ (1)

   5.0

   2025年3月21日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Great time, as usual! Nikki at the bar was terrific.
   

   Benihana - Dallas, TX7日前に返信済み

   Thanks for visiting us, Grant! We're thrilled to hear that you had a great time at Benihana - Dallas, TX. It's always a pleasure to serve you and we're glad you enjoyed our food and service. We appreciate your high ratings and look forward to serving you again soon!
   

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7. R

   Rosa

   アラバマ州評価・口コミ (11)

   5.0

   2025年3月18日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Fun night celebrating a family birthday. One of our favorite restaurants!
   

   Benihana - Dallas, TX2025年3月21日に返信済み

   Hello Rosa, We're thrilled to hear that you chose Benihana - Dallas, TX for your family birthday celebration and that we were able to contribute to such a fun night! We're glad that you enjoyed our food and service. We noticed that you rated us a bit lower on value. We always strive to provide the best experience for our guests, and we hope you'll find some areas of improvement where we can exceed your expectations. We look forward to welcoming you back soon! Best Regards, The Management Team
   

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8. OT

   OpenTable ダイナー

   ダラス・フォートワース評価・口コミ (2)

   5.0

   2025年3月18日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Diero(the chef) the food was sensational!!!! I will be back sometime next month. Keep up the good work!!!!! 😎🔥🔥🔥🔥
   

   Benihana - Dallas, TX2025年3月19日に返信済み

   Dear Guest, That's awesome to hear! 😎🔥 We're thrilled you enjoyed Chef Diero's sensational food! Thank you for the kind words and support. We can’t wait to welcome you back next month for another amazing experience! Keep being awesome! 🍽️🔥🙌
   

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9. H

   Hulen

   オースティン評価・口コミ (7)

   5.0

   2025年3月17日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   My grandkids love Benihana's and always want to eat here when we come to Dallas! They enjoy it so and the food is great too!
   

   Benihana - Dallas, TX2025年3月19日に返信済み

   Dear Hulen, That's so heartwarming to hear! 😊 We're thrilled your grandkids love Benihana and look forward to dining with you whenever you're in Dallas! It means the world to us that you enjoy both the food and the experience. We can't wait to welcome you all back for more delicious meals and fun times! 🍣🔥🎉
   

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10. V

    Victoria

    Unspecified評価・口コミ (1)

    5.0

    2025年3月17日にご来店

    1. 総合評価 5
    2. 料理 5
    3. サービス 5
    4. 雰囲気 5

    It was very nice, kids had a blast. We will be back soon
    

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