Benihana - Lombard, IL

4.2

評価・口コミ（3797）

～30 USドル

日本料理

レストランの予約

2名

2024年11月24日

19:00

本日87回予約が入りました。

グループ・宴会に最適
にぎやか
特別な食事に最適

他に類を見ないダイニング体験を楽しめるBenihanaへようこそ！専属シェフが相席のテーブルで鉄板焼きの技を披露しています。スライスしたり、さいの目に切ったりと、目の前で繰り広げられる調理の様子を眺めながら、おいしいステーキ、柔らかいチキン、ジューシーなシーフードを目と舌で楽しめます。腕の良い寿司職人が握る寿司も用意しています。ゆっくりとリラックスできるスポットをお探しなら、広々としたバーで特製カクテルや前菜をお楽しみください。プライベートダイニングルームは、プライベートなパーティー、ビジネスミーティング、大規模な誕生日パーティーの開催に最適です。プライベートダイニングルームの詳細または予約については、Benihana Lombardまでお電話ください。レストランは月曜～木曜のランチとディナーの間の14:00～17:00まで休業となり、17:00よりディナーとハッピーアワーを提供しています。

デリバリーとテイクアウトのご注文

ダイニングエリア

追加情報

【ダイニングスタイル】
カジュアル
予算
～30 USドル
料理ジャンル
日本料理
【営業時間】
月～木・日　11:00～22:00 金・土　11:00～23:00
電話番号
(630) 571-4440
【ホームページ】
https://www.benihana.com/
【ご利用可能カード】
AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Dress code
スマートカジュアル
【ケータリング】
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

エリア
60148 IL Lombard, 747 E Butterfield Rd,
エリア
ロンバード
【最寄りの駅・交差点】
Meyers
Parking details
Free parking for Benihana guests
【その他】
カクテル, グルテンフリーのメニュー, バー・ラウンジ, ハッピーアワー, ビール, ワイン, 宅配サービス, 本格的なバー, 禁煙席, 肉・魚・卵・乳製品 NG

ダイナー3,797人による評価

総合評価

評価・口コミを投稿できるのは、このレストランでお食事をされたダイナーのみです

4.2

4.2（最近の評価をもとに集計）

4.3料理
4.2サービス
4.1雰囲気
3.7コストパフォーマンス

騒音レベル • 普通

3,797件の口コミ

J
Jennifer
シカゴ・イリノイ州
評価・口コミ (15)
5.0
評価・口コミ (15)
1日前にご来店
1. 総合評価 5
2. 料理 5
3. サービス 5
4. 雰囲気 5
Always a fun place to celebrate. I wish they still included dessert since the pouches have gone up.
この情報は役に立ちましたか？
K
Karina
シカゴ・イリノイ州
評価・口コミ (2)
3.0
評価・口コミ (2)
7日前にご来店
1. 総合評価 3
2. 料理 5
3. サービス 1
4. 雰囲気 5
We enjoyed the food and drinks, hibachi chef was very entertaining. This is a great place to celebrate a birthday, they stored our cake in the back and even gave us a picture. The service was good up until the end, the server seemed to think she was entitled to a bigger tip after putting the receipt on the table and pointing out the suggested amount, when she saw we gave 15% she made a face which I found to be very rude! Not to mention, we were seated nearly an hour after our reservation time.
Benihana - Lombard, IL6日前に返信済み
Hi Karina! We're thrilled to hear that you enjoyed the food and drinks at Benihana - Lombard. It's great to know that our hibachi chef and birthday celebration made your experience memorable. We apologize for any inconvenience caused by the delay in seating and the misunderstanding with the tip. We strive to provide excellent service to all our guests and it seems we fell short in your case. We appreciate your feedback and will use it to improve our service. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope to see you again soon and provide you with a better experience. Best regards, The Management Team
この情報は役に立ちましたか？
G
Guadalupe
シカゴ・イリノイ州
評価・口コミ (1)
5.0
評価・口コミ (1)
7日前にご来店
1. 総合評価 5
2. 料理 4
3. サービス 5
4. 雰囲気 5
We had to wait for a table. Chicken was a little dry and the hibachi menu different than what is on the website
この情報は役に立ちましたか？
V
Valerie
シカゴ・イリノイ州
評価・口コミ (6)
5.0
評価・口コミ (6)
2024年11月15日にご来店
1. 総合評価 5
2. 料理 5
3. サービス 5
4. 雰囲気 5
Always a great time at Benihana. Food is good. The entertainment is enjoyable.
Benihana - Lombard, IL7日前に返信済み
Thanks for the review, Valerie! We're thrilled to hear that you always have a great time at Benihana - Lombard. It's wonderful to know that you enjoyed our food and found the entertainment enjoyable. We always strive to provide a top-notch dining experience for our guests. We appreciate your feedback and look forward to welcoming you back soon!
この情報は役に立ちましたか？
L
Laura
シカゴ・イリノイ州
評価・口コミ (9)
VIP
5.0
評価・口コミ (9)
2024年11月10日にご来店
1. 総合評価 5
2. 料理 5
3. サービス 5
4. 雰囲気 4
Service was amazing and food was delicious. Really enjoyed our meal.
Benihana - Lombard, IL2024年11月11日に返信済み
Thanks for the feedback, Laura! We're thrilled to hear that you had an amazing experience at Benihana - Lombard. It's great to know that you enjoyed our food and found our service amazing. We strive to provide our guests with a delightful dining experience and your feedback helps us do just that. We look forward to serving you again soon!
この情報は役に立ちましたか？
T
Tara
シカゴ・イリノイ州
評価・口コミ (1)
2.0
評価・口コミ (1)
2024年11月10日にご来店
1. 総合評価 2
2. 料理 2
3. サービス 2
4. 雰囲気 2
Even with a reservation the wait time was just shy of an hour wait.
Benihana - Lombard, IL2024年11月12日に返信済み
Thanks for the review, Tara! We're sorry to hear about the wait time you experienced during your visit. We understand how frustrating that can be and we apologize for any inconvenience. We're continuously working on improving our service and we appreciate your feedback. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to serve you better.
この情報は役に立ちましたか？
A
Aaron
シカゴ・イリノイ州
評価・口コミ (1)
1.0
評価・口コミ (1)
2024年11月10日にご来店
1. 総合評価 1
2. 料理 2
3. サービス 1
4. 雰囲気 5
Went in with moderate expectations as research showed the good was moderate but paying for the show. Unfortunately didn’t get either and the service was something to be desired as well. The food was as described from other reviews in which you were getting average food for the price. The show was lackluster to say the least. The only “trick” we saw was an egg spin on the grill that the chef flipped into his pocket. It seemed that all other tables were being much more entertained and even saw giant flames at another table. We didn’t receive anything special from that front. Now to the service. We were first timers and asked for an understanding on what to do and the explanation was basically just pointing back and forth between different pages of the menu. We never got our drinks at the beginning of the meal and had to ask the waitress for them right before the entrees were served. Next about half the table ordered steamed rice which never came out and had to ask for it as well after our entrees were plated. Also every course on the menu came with a green tea which we also never received and was not worth asking for at that point since we were already finished with the meal. The only positives from our experience was we got seated relatively quickly in relation to our reservation and the ambience was good. Other than that I would say every other part of the experience was average to below average. My opinion is for $40/person you would be better served to take your money elsewhere.
Benihana - Lombard, IL2024年11月11日に返信済み
Hi, Aaron! Thanks for the feedback. We're sorry to hear that your experience at Benihana - Lombard idn't meet your expectations. We apologize for the lack of entertainment during your meal and for the service issues you experienced. We're glad you found our ambience pleasing and that you were seated promptly. We take your comments seriously and will use them to improve our service and food quality. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope to serve you better in the future.
この情報は役に立ちましたか？
R
Richard
シカゴ・イリノイ州
評価・口コミ (10)
5.0
評価・口コミ (10)
2024年11月9日にご来店
1. 総合評価 5
2. 料理 4
3. サービス 5
4. 雰囲気 2
They are speeding things up for table turn and shrinking portions but still a good meal.
Benihana - Lombard, IL2024年11月12日に返信済み
Thanks for visiting us, Richard! We're sorry to hear that you were disappointed with the speed of your service and the smaller portion sizes. We always aim to provide excellent service and delicious meals, and we're sorry we fell short this time. We appreciate your feedback and will take it into consideration as we continually strive to improve. We hope to see you again soon at Benihana - Lombard where we'll make sure your next meal is a perfect one!
この情報は役に立ちましたか？
j
john
シカゴ・イリノイ州
評価・口コミ (4)
4.0
評価・口コミ (4)
2024年11月2日にご来店
1. 総合評価 4
2. 料理 4
3. サービス 4
4. 雰囲気 3
Waited nearly an hour to be seated for an 8pm reservation for my daughter’s 13 bday dinner. Good was ok and service was good but the late start turned into an even later dinner than expected.
Benihana - Lombard, IL2024年11月4日に返信済み
Thanks for the review, John! We're sorry to hear about your recent experience at Benihana - Lombard. It's disappointing to know that you had to wait for an hour despite having a reservation, especially on a special occasion like your daughter's 13th birthday. We understand how frustrating that can be and we sincerely apologize for the delay. We're glad to hear that you found our service satisfactory, but we're sorry that other aspects fell short of your expectations. Your feedback is valuable to us and we'll certainly use it to improve our service. We hope you'll give us another chance to make your next visit a more pleasant one.
この情報は役に立ちましたか？
M
M
シカゴ・イリノイ州
評価・口コミ (1)
1.0
評価・口コミ (1)
2024年11月2日にご来店
1. 総合評価 1
2. 料理 2
3. サービス 1
4. 雰囲気 3
Waited 40 minutes to be seated despite having a reservation. Multiple groups of people got seated before us, front desk ladies ignoring us. When we finally decided to go ask about wait time, they magically had a table ready as if they were making us wait on purpose. Super overhyped, food not that great
Benihana - Lombard, IL2024年11月4日に返信済み
Dear Guest! Thanks for the review. We're sorry to hear about your experience. We strive to provide a seamless service and it's clear we fell short this time. We apologize for the wait and the mix-up with your reservation. We're also sorry to hear that you found our food not up to your taste. We value your feedback and will use it to improve our service. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to make it right in the future. Sincerely, The Management Team
この情報は役に立ちましたか？

よくある質問

Benihana - Lombard, ILはPostmatesとUber Eatsと提携しデリバリーを提供しています。

OpenTableを利用するダイナー3797名がBenihana - Lombard, ILを4.2つ星評価しています。

はい。OpenTable で日時と人数を指定して空席を検索し、ご予約を入れてください。

レストランの予約

2名

2024年11月24日

19:00

本日87回予約が入りました。

デリバリーとテイクアウトのご注文

60148 IL Lombard, 747 E Butterfield Rd,

ダイニングエリア

追加情報

【最寄りの駅・交差点】
Meyers
エリア
ロンバード
【営業時間】
月～木・日　11:00～22:00 金・土　11:00～23:00
予算
～30 USドル
料理ジャンル
日本料理
【ダイニングスタイル】
カジュアル
Dress code
スマートカジュアル
Parking details
Free parking for Benihana guests
【ご利用可能カード】
AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
【その他】
カクテル, グルテンフリーのメニュー, バー・ラウンジ, ハッピーアワー, ビール, ワイン, 宅配サービス, 本格的なバー, 禁煙席, 肉・魚・卵・乳製品 NG

【ホームページ】
https://www.benihana.com/
電話番号
(630) 571-4440
【ケータリング】
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Benihana - Lombard, IL

レストランの予約

デリバリーとテイクアウトのご注文

ダイニングエリア

追加情報

メニュー

ダイナー3,797人による評価

総合評価

よくある質問

Benihana - Lombard, ILは OpenTable 経由のデリバリー注文およびテイクアウトを提供していますか？

Benihana - Lombard, ILの評価を教えてください。

Benihana - Lombard, ILでは現在予約を受け付けていますか？

レストランの予約

デリバリーとテイクアウトのご注文

ダイニングエリア

追加情報