Benihana - Mall of America, MN

3.7

評価・口コミ（3845）

～30 USドル

日本料理

レストランの予約

2名

2024年12月26日

19:00

本日29回予約が入りました。

特別な食事に最適
にぎやか
グループ・宴会に最適

素晴らしい食事を楽しめるBenihanaでは、相席のテーブルで専属シェフが年季の入った鉄板焼きの技を披露しています。スライスしたり、さいの目に切ったりと目の前で行われる調理の様子を見ながら、おいしいステーキ、柔らかい鶏肉、ジューシーなシーフードを目と舌で楽しめます。腕の良い寿司職人が握る寿司、特製カクテルも用意しています。モール・オブ・アメリカでの買い物から休憩して、Benihanaでモールでの最高のスリルある体験をお試しください。モール内にあるパティオエリアのテーブルで友人と歓談したり、特製寿司やシグニチャーカクテルを楽しめます。プライベートダイニングルーム（最大120名まで収容可）ではプライベートパーティーや次なるイベントを行うことができます。メイシーズの隣の3階に位置しています。

デリバリーとテイクアウトのご注文

ダイニングエリア

追加情報

【ダイニングスタイル】
カジュアル
予算
～30 USドル
料理ジャンル
日本料理
【営業時間】
月～木　11:00～21:30 金・土　11:00～23:00 日　11:00～19:30
電話番号
(952) 594-6205
【ホームページ】
https://www.benihana.com/
【ご利用可能カード】
AMEX, Diners Club, Mastercard, Visa
Dress code
スマートカジュアル
【ケータリング】
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
パーティー・貸切
Looking for the perfect venue for your next event? Look no further! Come and enjoy a private room at Benihana. Book now and make lasting memories!

エリア
55425 MN Bloomington, 358 South Avenue,
エリア
ブルーミントン
【最寄りの駅・交差点】
3 floor inside mall, next to Macy's
Parking details
公共パーキング
【その他】
カクテル, グルテンフリーのメニュー, テラス席, バー・ラウンジ, ハッピーアワー, ビール, ワイン, 個室, 宅配サービス, 本格的なバー, 禁煙席, 肉・魚・卵・乳製品 NG

特集

100 Minneapolis - St. Paul Restaurants to Love This Valentine's Day

ダイナー3,845人による評価

総合評価

評価・口コミを投稿できるのは、このレストランでお食事をされたダイナーのみです

3.7

3.7（最近の評価をもとに集計）

4料理
3.6サービス
3.7雰囲気
3.1コストパフォーマンス

騒音レベル • 普通

3,845件の口コミ

M
MARIA
VIP
ミネアポリス・セントポール
評価・口コミ (6)
3.0
評価・口コミ (6)
2日前にご来店
1. 総合評価 3
2. 料理 5
3. サービス 1
4. 雰囲気 2
We go once a year and are more disappointed every year. They automatically charge 20% service charge on top of extremely high prices. The staff is not motivated to serve us so they don’t! We waited 45 minutes after being seated to get drinks! Very sad as food is great!
この情報は役に立ちましたか？
C
Craig
ミネアポリス・セントポール
評価・口コミ (2)
4.0
評価・口コミ (2)
2日前にご来店
1. 総合評価 4
2. 料理 5
3. サービス 3
4. 雰囲気 4
I wish they would take less time from order to cooking. It was a 30 minute wait between the server taking out order to the chef coming into cook the food.
この情報は役に立ちましたか？
A
Alysia
ミネアポリス・セントポール
評価・口コミ (2)
3.0
評価・口コミ (2)
5日前にご来店
1. 総合評価 3
2. 料理 1
3. サービス 5
4. 雰囲気 4
Service was excellent from the staff. The food was mediocre at best for the $200 is cost 2 people. We each had one entree and a one beverage. Lobster was dry, “colossal” shrimp were everything but. Scallops were done perfectly & the Australian waygu was cooked perfectly. We sat in the bar area (our choice), and for the price, definitely not worth the cost.
Benihana - Mall of America, MN3日前に返信済み
Hello Alysia, Thank you for taking the time to share your feedback. We're thrilled to hear that you enjoyed our service and the Australian waygu. However, we're sorry to hear that our food did not meet your expectations. We pride ourselves on our culinary skills and it's disappointing to hear that we fell short this time. Your comments are important to us and we will certainly take them into consideration as we continually strive to improve our food and service. We hope you'll give us another chance to impress you in the future. Best regards, Benihana - Mall of America, MN Management Team
この情報は役に立ちましたか？
M
Megan
ハワイ
評価・口コミ (1)
2.0
評価・口コミ (1)
5日前にご来店
1. 総合評価 2
2. 料理 4
3. サービス 1
4. 雰囲気 2
Terrible service and surprise 20% service charge at the end. They will say there are signs out describing the fee, but they are not clear to see or in areas that guests can see
Benihana - Mall of America, MN4日前に返信済み
Thanks for the review, Megan. We're sorry to hear that your experience at Benihana - Mall of America didn't meet your expectations. We strive to provide excellent service and clear signage regarding our service fee. We understand that it was not clear to you and for that, we apologize. Your feedback is valuable and will be used to improve our service. We hope you'll give us another chance to make it right. Best regards, The Management Team
この情報は役に立ちましたか？
S
Sandi
ミネアポリス・セントポール
評価・口コミ (18)
5.0
評価・口コミ (18)
2024年12月17日にご来店
1. 総合評価 5
2. 料理 5
3. サービス 5
4. 雰囲気 5
Great experience with friendly staff who were upbeat, friendly and accommodating. Interacted well with the young family at our table as well as me and my spouse.
Benihana - Mall of America, MN7日前に返信済み
Thanks for visiting us, Sandi! We're thrilled to hear that you and your spouse had a great experience at Benihana - Mall of America. It's wonderful to know that our team was able to provide a friendly and welcoming environment for all our guests. We appreciate your feedback and look forward to serving you and your family again soon!
この情報は役に立ちましたか？
K
Kat
ミネアポリス・セントポール
評価・口コミ (8)
4.0
評価・口コミ (8)
2024年12月15日にご来店
1. 総合評価 4
2. 料理 4
3. サービス 4
4. 雰囲気 3
Went to a comedy show and decided to have dinner here it was good as usual but pricey.
Benihana - Mall of America, MN2024年12月16日に返信済み
Hi, Kat! Thank you for choosing to dine with us at Benihana - Mall of America. We're glad to hear that you enjoyed your comedic show experience and found it to be a good dining experience. We understand your concern about the pricing. We strive to provide value in all aspects of our service and pricing is intended to reflect that. We appreciate your feedback and hope to serve you again soon. Best, The Management Team
この情報は役に立ちましたか？
B
Brent
ミネアポリス・セントポール
評価・口コミ (3)
1.0
評価・口コミ (3)
2024年12月14日にご来店
1. 総合評価 1
2. 料理 1
3. サービス 1
4. 雰囲気 1
We went to Benihana to celebrate our daughter’s 23rd birthday and got seated. They gave us menus and we discovered that they suspended the lunch menu until January 1st, 2025. There was also an item not on the “holiday” menu that one of me other daughters and I were going to get and the prices were the same as dinner and part of the reason we were going there for lunch was because it’s cheaper. The six of us told the waitress we were leaving so we got up and walked out. I’m pretty sure they figure people are Christmas shopping at the mall so why not charge more for food. Very disappointing!
Benihana - Mall of America, MN2024年12月15日に返信済み
Thanks for the feedback. We're truly sorry to hear about your disappointing experience at Benihana - Mall of America. We understand your concerns about the holiday suspension and pricing. We strive to provide a memorable dining experience for all our guests, and it's clear we fell short during your visit. We appreciate your feedback and will use it to improve our services. We hope you'll give us another chance to make it right in the future.
この情報は役に立ちましたか？
W
Whitney
シカゴ・イリノイ州
評価・口コミ (1)
1.0
評価・口コミ (1)
2024年12月14日にご来店
1. 総合評価 1
2. 料理 2
3. サービス 1
4. 雰囲気 1
My husband and I came for a celebration for a clear health scan. We came and sat in the bar because my husband has a shrimp allergy we wouldn’t usually pick this spot because of the allergy but because it was my scan and my celebration like a great husband he agreed to come and sit at the bar. We were sat in Jamie’s section. No introduction no name nothing. We expressed our concerns for our shrimp allergy she than said that the kitchen has a hard time separating the shrimp from the steak. It’s hard for me to believe that we are the first people to come in with a food allergy and this seems like a Benihana problem not Jamie’s. So we agreed to cut our losses and get more veggies than meat. We were totally forgotten and the food and drink took forever and we were handed off to another server. Chris was extremely apologetic and over worked he was extremely friendly and a pleasant guy. Also being in the industry and having to work for my tips I feel like there isn’t a whole lot of effort because of the 20% automatic gratuity.
Benihana - Mall of America, MN2024年12月15日に返信済み
Dear Whitney! Thank you so much for taking the time to share your experience. We’re genuinely sorry to hear about the challenges you faced during your celebration visit, and we completely understand your frustration regarding the shrimp allergy and the service delays. Your health and safety are our top priority, and it’s concerning to hear that your allergy wasn’t properly addressed from the start. We’ll certainly look into this to ensure our team is more proactive and clear in communicating food safety measures. We also appreciate your feedback on the service and will use it to improve our approach to guest interactions. While we're glad Chris was able to make a positive impact, we’ll work to ensure that no guest feels forgotten or neglected, regardless of who’s serving them. Thank you!
この情報は役に立ちましたか？
K
Katrina
オースティン
評価・口コミ (1)
2.0
評価・口コミ (1)
2024年12月14日にご来店
1. 総合評価 2
2. 料理 2
3. サービス 1
4. 雰囲気 5
The chef at our table was a woman and she appeared to be emotionally disturbed by my boyfriend simply saying the waiter made an error with ordering white rice over fried rice. She wanted to confront the situation based on the ticket and proceeded to avoid eye contact with anyone around the table. She decided to serve everyone first and my boyfriend and I last. We were celebrating our birthdays together. Another issue the plate were dirty upon seating and my boyfriend went and grabbed other clean plates nearby. Once we received the ticket, we were charge for an additional bowl of rice. The Hennessy shots weren’t properly communicated about pricing. $38 for two shots when the waiter explained that we’d be charged for one shot with a long pour. I do not ever plan on returning to MOA location due to poor service and a horrible birthday for my boyfriend and I.
Benihana - Mall of America, MN2024年12月15日に返信済み
Hi, Katrina! We're truly sorry to hear about your recent experience at Benihana - Mall of America. We strive to provide a welcoming and enjoyable environment for all our guests, and it's clear we missed the mark during your visit. We're sorry for the misunderstanding about the white rice and the dirty plate, and we regret any discomfort caused. We also regret to hear about your billing issue. We always aim to provide accurate pricing and service, and we apologize if we fell short this time. Your feedback is valuable to us and we will certainly use it to improve our service. We hope you will reconsider and give us another chance to provide the exceptional experience that we're known for. Best regards, The Management Team
この情報は役に立ちましたか？
A
Amy
ミネアポリス・セントポール
評価・口コミ (4)
3.0
評価・口コミ (4)
2024年12月13日にご来店
1. 総合評価 3
2. 料理 3
3. サービス 4
4. 雰囲気 3
We have been here many times for birthday dinners. Usually the food is amazing and the service is poor… this time the server was great but the chef seemed bored, and the food tasted different (not as good). The fried rice which is usually amazing seemed undercooked and crunchy, which was off putting. The 20% service fee which is “not a gratuity” and the fact that you can only add gratuity in cash (who has cash?!??) was also weird. Sadly feel like it slides a little further downhill every year.
Benihana - Mall of America, MN1日前に返信済み
Thanks for the review, Amy. We're glad to hear that you've dined with us at Benihana - Mall of America, MN, but we're sorry to hear that your recent visit didn't meet your expectations. We take pride in our food and it's disappointing to hear that you found it undercooked and not as good as usual. We will definitely take your feedback on board and look into it to ensure this doesn't happen again. We're also sorry for any confusion around the cashless gratuity policy. We hope you'll give us another chance to impress you in the future. Best, The Management Team
この情報は役に立ちましたか？

よくある質問

Benihana - Mall of America, MNはPostmatesと提携しデリバリーを提供しています。

OpenTableを利用するダイナー3845名がBenihana - Mall of America, MNを3.7つ星評価しています。

はい。OpenTable で日時と人数を指定して空席を検索し、ご予約を入れてください。

レストランの予約

2名

2024年12月26日

19:00

本日29回予約が入りました。

デリバリーとテイクアウトのご注文

Benihana - Mall of America, MNのGoogle マップ

55425 MN Bloomington, 358 South Avenue,

ダイニングエリア

追加情報

【最寄りの駅・交差点】
3 floor inside mall, next to Macy's
エリア
ブルーミントン
【営業時間】
月～木　11:00～21:30 金・土　11:00～23:00 日　11:00～19:30
予算
～30 USドル
料理ジャンル
日本料理
【ダイニングスタイル】
カジュアル
Dress code
スマートカジュアル
Parking details
公共パーキング
【ご利用可能カード】
AMEX, Diners Club, Mastercard, Visa
【その他】
カクテル, グルテンフリーのメニュー, テラス席, バー・ラウンジ, ハッピーアワー, ビール, ワイン, 個室, 宅配サービス, 本格的なバー, 禁煙席, 肉・魚・卵・乳製品 NG

【ホームページ】
https://www.benihana.com/
電話番号
(952) 594-6205
【ケータリング】
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
パーティー・貸切
Looking for the perfect venue for your next event? Look no further! Come and enjoy a private room at Benihana. Book now and make lasting memories!

特集

100 Minneapolis - St. Paul Restaurants to Love This Valentine's Day

Benihana - Mall of America, MN

レストランの予約

デリバリーとテイクアウトのご注文

ダイニングエリア

追加情報

特集

100 Minneapolis - St. Paul Restaurants to Love This Valentine's Day

メニュー

ダイナー3,845人による評価

総合評価

よくある質問

Benihana - Mall of America, MNは OpenTable 経由のデリバリー注文およびテイクアウトを提供していますか？

Benihana - Mall of America, MNの評価を教えてください。

Benihana - Mall of America, MNでは現在予約を受け付けていますか？

レストランの予約

デリバリーとテイクアウトのご注文

ダイニングエリア

追加情報

特集

100 Minneapolis - St. Paul Restaurants to Love This Valentine's Day