Benihana - Manhasset, NY

Benihana - Manhasset, NY​で食事をしたお客様による評価・口コミです（最近の評価に基づく）。

1. S

   Susan

   New York State評価・口コミ (1)

   2.0

   3日前にご来店

   1. 総合評価 2
   2. 料理 5
   3. サービス 1
   4. 雰囲気 1

   Service was awful. Waitress did not understand what we were asking for. She rarely came by to refill drinks. We were served our first course and we didn’t even have napkins or utensils. We were the only table in the place. It took over 40 minutes for the waitress to take our order. She even forgot about our birthday celebration, it was ridiculous.
   

   Benihana - Manhasset, NY1日前に返信済み

   Thanks for the feedback, Susan. We're truly sorry to hear about your experience at Benihana - Manhasset, NY. It's disappointing to know that we fell short in providing the quality service we strive for. We take your comments very seriously and we assure you that we will address these issues with our team. We're glad to know that you enjoyed the food and we hope that you'll give us another chance to serve you better. Best regards, The Management Team
   

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2. H

   Heather VIP

   ニューヨーク評価・口コミ (9)

   4.0

   6日前にご来店

   1. 総合評価 4
   2. 料理 4
   3. サービス 4
   4. 雰囲気 3

   The waitresses were so pleasant and the chef was really nice.
   

   Benihana - Manhasset, NY4日前に返信済み

   Thanks for the feedback, Heather! We're thrilled to hear that you enjoyed your experience at Benihana - Manhasset, NY. It's always wonderful to hear that our staff's friendliness added to your experience. We're also glad that our chef made your visit pleasant. We understand that you found our value to be a bit less, and we appreciate your honesty. We're always looking to improve and your feedback is invaluable in that process. We hope to see you again soon!
   

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3. T

   Tony

   ニューヨーク評価・口コミ (2)

   1.0

   6日前にご来店

   1. 総合評価 1
   2. 料理 1
   3. サービス 1
   4. 雰囲気 1

   Went there for dinner, the hostess sat us down in a table with kids. The kids had their parents in a different table lol can’t make this up. Stand up and left right away and never going there again Huge L
   

   Benihana - Manhasset, NY5日前に返信済み

   Thanks for the review, Tony. We're truly sorry to hear about your disappointing experience at Benihana - Manhasset, NY. We understand how important family-friendly environments are and we apologize for any discomfort you and your children experienced. We strive to provide an enjoyable atmosphere for all our guests and we're sorry we fell short this time. We appreciate your feedback and will use it to improve our services. We hope you'll consider giving us another chance in the future. Best regards, Benihana - Manhasset, NY Management Team
   

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4. Z

   Zaidy

   サンフランシスコ・ベイ周辺評価・口コミ (1)

   1.0

   7日前にご来店

   1. 総合評価 1
   2. 料理 2
   3. サービス 2
   4. 雰囲気 2

   This will be my last time going to Benihana. First they try to make you get the most expensive dish, the entertaining was so bad, they didn’t do nothing, just the fire at the beginning and nothing else. At the end they were trying for us to give more tip than what is recommended in the bill and preferred in cash. I felt pressured at all time.
   

   Benihana - Manhasset, NY5日前に返信済み

   Hey Zaidy, We're truly sorry to hear about your recent experience at Benihana - Manhasset, NY. We always aim to deliver a great experience, and we regret that we missed the mark this time. We understand your frustration with the service and the mix-up with the bill. We assure you that we will address these issues internally to prevent them from happening in the future. We hope that you will give us another chance to make it up to you. Best regards, The Management Team
   

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5. S

   Shepard

   ニューヨーク評価・口コミ (3)

   4.0

   2025年4月8日にご来店

   1. 総合評価 4
   2. 料理 4
   3. サービス 3
   4. 雰囲気 4

   They need more staff. Staff is friendly but service is too slow.
   

   Benihana - Manhasset, NY7日前に返信済み

   Hi Shepard, We appreciate your feedback and we're sorry to hear that you found our service to be slow. We always strive to provide a timely and efficient experience for our guests, and we're sorry if you felt that our team fell short. Your comments are valuable and will be used to improve our service. We hope to have the opportunity to serve you again soon and provide a more satisfactory experience. Best regards, Benihana - Manhasset, NY Management Team
   

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6. S

   Sherrie

   ニューヨーク評価・口コミ (123)

   4.0

   2025年4月7日にご来店

   1. 総合評価 4
   2. 料理 4
   3. サービス 5
   4. 雰囲気 3

   Our Chef, Will, was energetic, friendly and entertaining. He made our dining experience memorable. He went out of his way, to cater for our young toddler. Our Server went out of her way, to make sure, we had plenty of Tea, utensils, napkins, throughout the meal. She too, made our dining experience, enjoyable without any worries. Thank you for great dinner.
   

   Benihana - Manhasset, NY2025年4月9日に返信済み

   Hey Sherrie, We're thrilled to hear that you had a great dining experience at Benihana - Manhasset, NY! It's wonderful to know that our team was able to cater to your young toddler and that you had a memorable experience. We're also glad that our server made your time enjoyable. We appreciate your feedback and look forward to serving you again soon. Thanks for the positive review! Best, The Management Team
   

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7. OT

   OpenTable ダイナー

   ボストン評価・口コミ (1)

   5.0

   2025年4月5日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   The food was cooked perfectly. Easily the best Benihana we have been to!
   

   Benihana - Manhasset, NY2025年4月7日に返信済み

   Dear Guest! Thanks for the feedback! We're thrilled to hear that you enjoyed the food and service at Benihana - Manhasset, NY. It's always our goal to provide the best dining experience possible for our guests. We're glad we hit the mark for you! We look forward to serving you again soon.
   

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8. k

   karen VIP

   ニューヨーク評価・口コミ (24)

   5.0

   2025年4月4日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Our chef was Pierre, and his cooking skills are amazing. I've never had a meal at your restaurant taste so good. He interacted with my 4 year old grandson whenever he'd ask a question. Please tell him thank you from me. Again his cooking skills were amazing.
   

   Benihana - Manhasset, NY2025年4月7日に返信済み

   Hi Karen, Thank you for your wonderful review! We're thrilled to hear that you and your grandson had a great experience at Benihana - Manhasset, NY. It's wonderful to know that you enjoyed our chef's cooking skills and found the food to be amazing. We always strive to provide excellent service and it's great to hear that we succeeded in this regard. Your kind words mean a lot to us. We look forward to serving you again soon. Best regards, The Management Team
   

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9. T

   Takeria VIP

   ニューヨーク評価・口コミ (5)

   5.0

   2025年4月1日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Great lunch/early dinner. Miguel was the chef and he was amazing ! Everything was great !! Ask for him when you go !! He entertains the kids and adults !
   

   Benihana - Manhasset, NY2025年4月3日に返信済み

   Thanks for the feedback, Takeria! We're thrilled to hear that you enjoyed your lunch/early dinner at Benihana - Manhasset, NY. It's wonderful to know that our chef Miguel added to your experience and that everything was great! We're also glad that our team was able to provide a fun and entertaining atmosphere for all. We appreciate your kind words and look forward to serving you again soon! Best regards, The Management Team
   

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10. d

    danielle VIP

    ニューヨーク評価・口コミ (5)

    1.0

    2025年3月16日にご来店

    1. 総合評価 1
    2. 料理 1
    3. サービス 4
    4. 雰囲気 4

    Food wasn’t great nothing compared to any other hibachi I’ve been through not a great experience at all
    

    Benihana - Manhasset, NY2025年3月18日に返信済み

    Dear Danielle, Thank you for sharing your feedback. We're sorry to hear that your experience didn't meet your expectations. We strive to provide delicious food and a great dining experience, and it’s disappointing to know we fell short. Your comments are valuable, and we hope you'll consider giving us another chance to make it right.
    

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