Benihana - Plano, TX

Benihana - Plano, TX​で食事をしたお客様による評価・口コミです（最近の評価に基づく）。

1. K

   Karen VIP

   ダラス・フォートワース評価・口コミ (56)

   5.0

   4日前にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   The filet was delicious. The chef actually had us all taste a piece before he completed each prototype ensure it was done properly.
   

   Benihana - Plano, TX2日前に返信済み

   Thanks for visiting us, Karen! We're thrilled to hear that you enjoyed our filet and appreciated our Chef's attention to detail. We strive to provide a dining experience that's worth the wait. We're glad you had a good time and we look forward to seeing you again at Benihana - Plano, TX.
   

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2. T

   Tina

   フェーエットビル・ノースウェストアーカンソー州評価・口コミ (14)

   5.0

   4日前にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   The service and food were great! We haven’t been in awhile and were shocked by the increased prices. Definitely not a place you can afford to take the family other than on special occasions.
   

   Benihana - Plano, TX2日前に返信済み

   Hi Tina, Thank you for taking the time to share your experience at Benihana - Plano, TX. We're thrilled to hear that you enjoyed our service and food. We understand your concerns about the increased prices. We strive to provide the best quality food and service to all our guests, and we believe the value we offer is worth reflecting in the prices. We appreciate your feedback and hope to have the opportunity to serve you and your family again soon. Best, The Management Team
   

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3. D

   Dr. Billy VIP

   ダラス・フォートワース評価・口コミ (796)

   5.0

   4日前にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   I highly recommend Sunday lunch at Benihana’s. It’s more quiet and relaxed than later in the day. Food and service are fabulous, as always, but you really get that one on one attention everyone desires these days. Manager is always friendly and comes by to say hello.
   

   Benihana - Plano, TX3日前に返信済み

   Thanks for the feedback, Dr. Billy! We're thrilled to hear that you enjoyed your Sunday lunch at Benihana - Plano, TX. We're glad you felt the difference between the quieter atmosphere and the fabulous food and service. It's wonderful to know that our manager's friendly presence added to your experience. We look forward to serving you again soon!
   

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4. G

   Grady VIP

   サンフランシスコ・ベイ周辺評価・口コミ (2)

   5.0

   5日前にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Great Food, Amazing Service !!! Great Night !!! Thank you 😊
   

   Benihana - Plano, TX4日前に返信済み

   Thanks for the feedback, Grady! We're thrilled to hear that you had a great night at Benihana - Plano, TX. It's wonderful to know that you enjoyed our food and found our service to be amazing. We strive to provide our guests with memorable dining experiences and your kind words are a testament to our efforts. We look forward to welcoming you back soon!
   

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5. B

   Blane

   ダラス・フォートワース評価・口コミ (3)

   5.0

   2025年4月8日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Great staff and wonderful food. Excellent birthday party venue.
   

   Benihana - Plano, TX6日前に返信済み

   Thanks for the review, Blane! We're thrilled to hear that you enjoyed the food and the birthday party venue at Benihana - Plano, TX. Our team always strives to provide top-notch service and delicious meals. Your kind words mean a lot to us. We look forward to welcoming you back soon.
   

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6. A

   Anthony

   ダラス・フォートワース評価・口コミ (1)

   2.0

   2025年4月6日にご来店

   1. 総合評価 2
   2. 料理 3
   3. サービス 2
   4. 雰囲気 2

   Told the waitress that I could not have seafood, but it ended up on my order and on my plate. Had to remake it which took longer while everyone else was eating.
   

   Benihana - Plano, TX2025年4月8日に返信済み

   Thanks for visiting us, Anthony. We're truly sorry to hear about your recent experience at Benihana - Plano, TX. It's disappointing to hear that your meal did not meet your expectations, especially since we aim to provide our customers with delicious dishes and excellent service. We appreciate your feedback and we will certainly address this issue with our kitchen team to ensure it doesn't happen again. We hope you'll give us another chance to provide a better dining experience.
   

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7. C

   Chelsea

   ダラス・フォートワース評価・口コミ (24)

   5.0

   2025年4月5日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 4

   Food awesome! However, prices have increased a great deal since last visit and chef didn’t do many activities.
   

   Benihana - Plano, TX2025年4月7日に返信済み

   Hey Chelsea, Thanks for your review. We're thrilled to hear you enjoyed our food and service at Benihana - Plano, TX. We understand your concerns about the pricing and appreciate your feedback. We're always working to provide the best value for our customers. We hope to see you again soon for another awesome dining experience. Best, The Management Team
   

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8. W

   William

   ダラス・フォートワース評価・口コミ (1)

   5.0

   2025年4月5日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   My favorite spot when it comes to celebrating my birthday, and I’m glad it occurred to me to reserve a table in advance this year (last year they were all booked)! The food is outstanding, the chefs always make it such a fun experience, and the servers are on point. Can’t recommend this place enough.
   

   Benihana - Plano, TX2025年4月7日に返信済み

   Thanks for the review, William! We're thrilled to hear that we made your birthday celebration a memorable one at Benihana - Plano, TX. It's fantastic to know that you enjoyed our food and found the service to be top-notch. We always strive to make every visit a fun and memorable one for our guests. Your kind words mean a lot to us. We can't wait to welcome you back for another outstanding experience!
   

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9. M

   Michelle

   ダラス・フォートワース評価・口コミ (11)

   3.0

   2025年4月4日にご来店

   1. 総合評価 3
   2. 料理 4
   3. サービス 4
   4. 雰囲気 4

   Celebrated my sons birthday and the chef may have been new or not versed in Benihana ways but he did not do any of the fun things like throwing food to catch etc which is the fun that my son was looking forward to and the reason he chose Benihana for his birthday. Disappointed.
   

   Benihana - Plano, TX2025年4月5日に返信済み

   Thanks for the review, Michelle! We're sorry to hear that your son's birthday celebration at Benihana - Plano, TX didn't meet your expectations. It's our goal to make every occasion special for our guests, so we regret that we missed the mark with the food throwing. We appreciate your feedback and will use it to improve. We hope to have the opportunity to make it up to you and your family on your next visit.
   

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10. C

    Carolyn

    ダラス・フォートワース評価・口コミ (1)

    2.0

    2025年4月2日にご来店

    1. 総合評価 2
    2. 料理 3
    3. サービス 2
    4. 雰囲気 2

    Vegetables were undercooked. Received an upcharge that we were not made aware of ahead of time. One of the course items was never brought to our table. Was offered a birthday dessert, was never brought the chosen dessert, and they tried to charge us for said dessert. When we asked them to remove it from the ticket (as we never received it, and it was supposed to be complimentary anyways) they removed only a portion of the charge for it, and we had to have the ticket corrected again. A rather disappointing birthday dinner overall.
    

    Benihana - Plano, TX2025年4月5日に返信済み

    Hello Carolyn, We're truly sorry to hear about your recent experience at Benihana - Plano, TX. We understand that the food and service were not up to par and we apologize for the inconvenience caused. We always strive to provide the best experience for our guests and it's clear we fell short this time. We appreciate your feedback on the vegetables being undercooked and the birthday dessert. We're glad to hear that you found the birthday dessert to your liking. We will take your comments into consideration as we continuously strive to improve our services. We hope you'll give us another chance to serve you better in the future. Best Regards, The Management Team
    

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