Benihana - Plymouth Meeting, PA

3.6

評価・口コミ（2530）

～30 USドル

日本料理

レストランの予約

2名

2024年11月27日

19:00

本日21回予約が入りました。

特別な食事に最適
グループ・宴会に最適
子連れOK

他にはない素晴らしいダイニング体験を楽しめるBenihanaでは、専属シェフが相席のグループ用テーブルで、伝統的な鉄板焼きの技を披露しています。スライスしたり、さいの目に切ったりと、目の前で繰り広げられる調理の様子を眺めながら、おいしいステーキ、柔らかいチキン、ジューシーなシーフードを目と舌で楽しめます。腕の良い寿司職人が握る寿司、特製カクテルも用意しています。Benihanaはプリマスミーティングモールに近い便利な立地にあり、AMCシアターの真向かいに位置します。映画の前のディナーや、ショッピングの後に最適です。Benihanaでは平日の11:00～15:00まで、通常の半分の時間で楽しめるエクスプレスランチを提供しています。

デリバリーとテイクアウトのご注文

ダイニングエリア

追加情報

【ダイニングスタイル】
カジュアル
予算
～30 USドル
料理ジャンル
日本料理
【営業時間】
月～木・日　11:00～22:00 金・土　11:00～23:00
電話番号
(610) 832-5924
【ホームページ】
https://www.benihana.com/
【ご利用可能カード】
AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Dress code
スマートカジュアル
【ケータリング】
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

エリア
19462 PA Plymouth Meeting, 508 W Germantown Pike,
エリア
プリマスミーティング
【最寄りの駅・交差点】
Plymouth Meeting Mall Parking Lot. Between Boscov's and AMC Movie theater.
Parking details
公共パーキング
Public transit
Septa Bus Routes include 27, 98 and the L bus.
【その他】
カクテル, グルテンフリーのメニュー, バー・ラウンジ, ハッピーアワー, ビール, ワイン, 宅配サービス, 本格的なバー, 禁煙席, 肉・魚・卵・乳製品 NG

ダイナー2,530人による評価

総合評価

評価・口コミを投稿できるのは、このレストランでお食事をされたダイナーのみです

3.6

3.6（最近の評価をもとに集計）

4料理
3.7サービス
3.8雰囲気
3.4コストパフォーマンス

騒音レベル • 普通

ダイナーが選ぶベストレストラン

フィラデルフィア・ニュージャージー州郊外
子連れOK
西部の郊外
子連れOK
西部の郊外
斬新
西部の郊外
グループ・宴会に最適

2,530件の口コミ

D
Debbie
Philadelphia
評価・口コミ (13)
VIP
2.0
評価・口コミ (13)
4日前にご来店
1. 総合評価 2
2. 料理 5
3. サービス 3
4. 雰囲気 3
We had to wait more than an hour for our table. Then it was another 30 minutes before we got our beverages. I love the food at Benihana, but I wish you could figure out the reservations. I don’t mind waiting but last night was excessive.
Benihana - Plymouth Meeting, PA2日前に返信済み
Thanks for the feedback, Debbie! We're sorry to hear about your wait time and the delay in your beverage service. We understand how frustrating that can be and we're truly sorry for any inconvenience it may have caused. We appreciate your patience and understanding. Your comments are important to us and will be taken into consideration as we aim to improve our service. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We look forward to serving you again soon.
この情報は役に立ちましたか？
M
Marc
Philadelphia
評価・口コミ (1)
2.0
評価・口コミ (1)
4日前にご来店
1. 総合評価 2
2. 料理 3
3. サービス 1
4. 雰囲気 2
We were seated half an hour past our reservation time and the service was extremely slow. However, the chef was good.
Benihana - Plymouth Meeting, PA2日前に返信済み
Thanks for visiting us, Marc. We're truly sorry to hear about the delay you experienced. It's certainly not the standard we aim for at Benihana - Plymouth Meeting. We're glad to hear that you enjoyed the chef's service despite the initial timing issue. We appreciate your feedback and will work on improving our reservation processing and service speed. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope to have the opportunity to serve you again in the future.
この情報は役に立ちましたか？
J
Jay
ダラス・フォートワース
評価・口コミ (2)
VIP
1.0
評価・口コミ (2)
4日前にご来店
1. 総合評価 1
2. 料理 3
3. サービス 1
4. 雰囲気 2
Service was extremely subpar. Food was acceptable, but still not as good as most hibachi places I frequent. Soup was really good, lobster was also very good. Chicken was not great and the steak was average. This was my first experience with the Benihana chain and I will most likely favor local hibachj places over this chain in the future. We were charged for things we didn’t order, and while the Edamame was very good, it came out halfway through the meal. Our drinks were empty almost the whole time, and I had to go find a manager to get our check after waiting 10 minutes for the server to even show back up. Will not be going back to this location for sure.
Benihana - Plymouth Meeting, PA2日前に返信済み
Dear Jay! Thanks for the feedback. We're sorry to hear that your experience at Benihana - Plymouth Meeting did not meet your expectations. We're glad you enjoyed our hibachi and soup, but regret that some aspects of your meal fell short. We take your comments about service and drink orders seriously and will use them to improve. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll reconsider and give us another chance to serve you better. Best regards, The Management Team
この情報は役に立ちましたか？
J
Jason
Philadelphia
評価・口コミ (1)
1.0
評価・口コミ (1)
2024年11月17日にご来店
1. 総合評価 1
2. 料理 1
3. サービス 1
4. 雰囲気 1
We waited for a table for 45 minutes past the reservation time. Once seated we were neglected and not offered any service at all. 65 minutes after our original reservation time we got up and left never even having a chance to order drinks.
Benihana - Plymouth Meeting, PA2024年11月19日に返信済み
Dear Jason! Thanks for the feedback. We're truly sorry to hear about your recent experience at Benihana - Plymouth Meeting. It's clear that we didn't live up to our usual standards, and for that, we sincerely apologize. We understand how frustrating it can be to wait for a table and not receive the service you deserve. We assure you that we are taking your feedback seriously and will address this issue with our team. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to provide you with the service and experience you deserve.
この情報は役に立ちましたか？
E
Eissie
カリブ海
評価・口コミ (2)
1.0
評価・口コミ (2)
2024年11月17日にご来店
1. 総合評価 1
2. 料理 1
3. サービス 1
4. 雰囲気 2
I made a reservation for 9pm, by 10pm we did not receive drinks yet or any appetizers & they had just taken our dinner order. I ended up leaving prior to receiving any drinks or food due to poor service. I will most likely not be attempting to dine here again.
Benihana - Plymouth Meeting, PA2024年11月18日に返信済み
Hello Eissie! Thanks for the feedback. We're truly sorry to hear about your recent experience at Benihana - Plymouth Meeting. It's clear that we fell short in providing prompt service and quality food and drinks. We understand how frustrating it must have been to wait for your order without receiving anything. We sincerely apologize for this, and we're disappointed to hear that you're not planning on returning. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you will give us another chance to serve you better in the future. Best regards, The Management Team
この情報は役に立ちましたか？
G
Gabriel
スクラントン、ポコノス
評価・口コミ (1)
1.0
評価・口コミ (1)
2024年11月17日にご来店
1. 総合評価 1
2. 料理 1
3. サービス 1
4. 雰囲気 1
I made reservations for 9pm. We got there at 9pm then was told it was busy so it would be a few minutes until we were seated. We did not get seated until 10pm. When we finally got seated it took another 30 min to even get water & drinks. By this time it was almost 11pm and the chef was not even at our table yet. I opted to just get up and leave. What is the point of reservations?? Overall , this place was very unprofessional, disorganized, & chaotic. Would not recommend going here unless you have patience.
Benihana - Plymouth Meeting, PA7日前に返信済み
Thanks for visiting us, Gabriel! We're truly sorry to hear about your recent experience at Benihana - Plymouth Meeting. We understand that waiting can be frustrating, especially when you have made a reservation. We understand your frustration and we apologize for the inconvenience. We assure you, this is not the norm at our restaurant. We are addressing your feedback and will strive to improve our service to provide a better dining experience. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you will give us another chance to serve you better.
この情報は役に立ちましたか？
A
Aleisha
Philadelphia
評価・口コミ (3)
2.0
評価・口コミ (3)
2024年11月17日にご来店
1. 総合評価 2
2. 料理 2
3. サービス 1
4. 雰囲気 3
when i came in there was no host & the lounge was crowded i sat myself at the bar waited an hour to be serviced an employee was in there yelling my order was wrong my drinks barely had liquor im not going back
Benihana - Plymouth Meeting, PA2024年11月18日に返信済み
Thanks for visiting us, Aleisha! We're really sorry to hear about your experience at Benihana - Plymouth Meeting. It's disappointing to know that you had to wait for service and that your order was not up to par. We strive to provide excellent service to all our guests and it's clear we missed the mark this time. We appreciate your feedback and will use it to improve our service. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to make it right. Best, The Management Team
この情報は役に立ちましたか？
M
Michael
Philadelphia
評価・口コミ (5)
2.0
評価・口コミ (5)
2024年11月17日にご来店
1. 総合評価 2
2. 料理 4
3. サービス 2
4. 雰囲気 4
We made a reservation at 7:30pm. We didn’t get seated until 8:15/8:30. We were seated at a table and waited until 9pm for anyone to take our orders because no one knew we, along with other members were there. It was poorly managed.
Benihana - Plymouth Meeting, PA2024年11月18日に返信済み
Thanks for visiting us, Michael! We're sorry to hear about your recent experience at Benihana - Plymouth Meeting. We understand that waiting can be frustrating and we apologize for the inconvenience caused. We strive to provide our guests with an enjoyable dining experience and it seems we fell short during your visit. We appreciate your feedback and will use it to improve our service. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to serve you better in the future. The Management Team
この情報は役に立ちましたか？
HA
HungryAce
Philadelphia
評価・口コミ (27)
VIP
2.0
評価・口コミ (27)
2024年11月16日にご来店
1. 総合評価 2
2. 料理 4
3. サービス 1
4. 雰囲気 3
The place still is dysfunctional. Took an hour to get our soup, chef wasn’t at the right table, server was MIA to the point we got drinks after we were done eating. Go somewhere else…. And I am a Benihana 20 years customer. Just a shame what a disgrace this place is in Plymouth Meeting. I tried again after a year long break from the disaster it was last time (and twice before that).
Benihana - Plymouth Meeting, PA2024年11月18日に返信済み
Dear Guest! Thanks for the feedback! We're truly sorry to hear about your recent experience at Benihana - Plymouth Meeting. It's disappointing to know that we fell short of your expectations, especially given your 20-year history with us. We take your comments seriously and will address them with our team to ensure we improve our service. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to make it right in the future. Best Regards, The Management Team
この情報は役に立ちましたか？
FJ
FoodieJ
Philadelphia
評価・口コミ (12)
VIP
5.0
評価・口コミ (12)
2024年11月14日にご来店
1. 総合評価 5
2. 料理 5
3. サービス 5
4. 雰囲気 4
This Benihana location has really upped its game from a few years ago! From the moment we walked in, everyone was friendly and accommodating. We were on time for our reservation but requested to have a few minutes at the bar. Bartenders were friendly and served up delicious drinks quickly. Hibachi chef, Hai (not sure of spelling), was outstanding & performed a trick or two I hadn't seen before. Food was delicious. Jenny, who has been there for years and oversees customers' special occasions, was fun & attentive. Our server, Alex, was also friendly & attentive. Bathroom was clean. Couple suggestions - restaurant could use some music so that when hibachi show is over, there is some ambience. Also menus, etc. could use more frequent wipe-down. Overall, they are doing a great job here. It's one of the few Benihanas left in the region - let's keep it bustling with business!
Benihana - Plymouth Meeting, PA2024年11月17日に返信済み
Hi FoodieJ, Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Benihana - Plymouth Meeting. It's wonderful to know that our team's efforts to enhance the dining experience are appreciated. We're glad you enjoyed the hibachi show and found our food delicious. We also appreciate your suggestion about the music and will take it into consideration. We're delighted to hear that we're one of the few Benihana locations left in the region and look forward to welcoming you and your guests again soon! Best, Benihana - Plymouth Meeting, PA Management Team
この情報は役に立ちましたか？

よくある質問

Benihana - Plymouth Meeting, PAはPostmatesとUber Eatsと提携しデリバリーを提供しています。

OpenTableを利用するダイナー2530名がBenihana - Plymouth Meeting, PAを3.6つ星評価しています。

はい。OpenTable で日時と人数を指定して空席を検索し、ご予約を入れてください。

レストランの予約

2名

2024年11月27日

19:00

本日21回予約が入りました。

デリバリーとテイクアウトのご注文

Benihana - Plymouth Meeting, PAのGoogle マップ

19462 PA Plymouth Meeting, 508 W Germantown Pike,

ダイニングエリア

追加情報

【最寄りの駅・交差点】
Plymouth Meeting Mall Parking Lot. Between Boscov's and AMC Movie theater.
エリア
プリマスミーティング
【営業時間】
月～木・日　11:00～22:00 金・土　11:00～23:00
予算
～30 USドル
料理ジャンル
日本料理
【ダイニングスタイル】
カジュアル
Dress code
スマートカジュアル
Parking details
公共パーキング
Public transit
Septa Bus Routes include 27, 98 and the L bus.
【ご利用可能カード】
AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
【その他】
カクテル, グルテンフリーのメニュー, バー・ラウンジ, ハッピーアワー, ビール, ワイン, 宅配サービス, 本格的なバー, 禁煙席, 肉・魚・卵・乳製品 NG

【ホームページ】
https://www.benihana.com/
電話番号
(610) 832-5924
【ケータリング】
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Benihana - Plymouth Meeting, PA

レストランの予約

デリバリーとテイクアウトのご注文

ダイニングエリア

追加情報

メニュー

ダイナー2,530人による評価

総合評価

ダイナーが選ぶベストレストラン

よくある質問

Benihana - Plymouth Meeting, PAは OpenTable 経由のデリバリー注文およびテイクアウトを提供していますか？

Benihana - Plymouth Meeting, PAの評価を教えてください。

Benihana - Plymouth Meeting, PAでは現在予約を受け付けていますか？

レストランの予約

デリバリーとテイクアウトのご注文

ダイニングエリア

追加情報