Benihana - Plymouth Meeting, PA

3.3

評価・口コミ（2551）

～30 USドル

日本料理

レストランの予約

2名

2025年1月8日

23:00

本日13回予約が入りました。

グループ・宴会に最適
特別な食事に最適
子連れOK

他にはない素晴らしいダイニング体験を楽しめるBenihanaでは、専属シェフが相席のグループ用テーブルで、伝統的な鉄板焼きの技を披露しています。スライスしたり、さいの目に切ったりと、目の前で繰り広げられる調理の様子を眺めながら、おいしいステーキ、柔らかいチキン、ジューシーなシーフードを目と舌で楽しめます。腕の良い寿司職人が握る寿司、特製カクテルも用意しています。Benihanaはプリマスミーティングモールに近い便利な立地にあり、AMCシアターの真向かいに位置します。映画の前のディナーや、ショッピングの後に最適です。Benihanaでは平日の11:00～15:00まで、通常の半分の時間で楽しめるエクスプレスランチを提供しています。

デリバリーとテイクアウトのご注文

ダイニングエリア

追加情報

【ダイニングスタイル】
カジュアル
予算
～30 USドル
料理ジャンル
日本料理
【営業時間】
月～木・日　11:00～22:00 金・土　11:00～23:00
電話番号
(610) 832-5924
【ホームページ】
https://www.benihana.com/
【ご利用可能カード】
AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Dress code
スマートカジュアル
【ケータリング】
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

エリア
19462 PA Plymouth Meeting, 508 W Germantown Pike,
エリア
プリマスミーティング
【最寄りの駅・交差点】
Plymouth Meeting Mall Parking Lot. Between Boscov's and AMC Movie theater.
Parking details
公共パーキング
Public transit
Septa Bus Routes include 27, 98 and the L bus.
【その他】
カクテル, グルテンフリーのメニュー, バー・ラウンジ, ハッピーアワー, ビール, ワイン, 宅配サービス, 本格的なバー, 禁煙席, 肉・魚・卵・乳製品 NG

ダイナー2,551人による評価

総合評価

評価・口コミを投稿できるのは、このレストランでお食事をされたダイナーのみです

3.3

3.3（最近の評価をもとに集計）

3.9料理
3.3サービス
3.4雰囲気
3.1コストパフォーマンス

騒音レベル • 普通

ダイナーが選ぶベストレストラン

西部の郊外
子連れOK
西部の郊外
グループ・宴会に最適

2,551件の口コミ

m
marcy
VIP
Philadelphia
評価・口コミ (16)
5.0
評価・口コミ (16)
1日前にご来店
1. 総合評価 5
2. 料理 5
3. サービス 5
4. 雰囲気 5
The chef was entertaining, service excellent, friendly.
この情報は役に立ちましたか？
K
Kim
Philadelphia
評価・口コミ (3)
2.0
評価・口コミ (3)
2024年12月31日にご来店
1. 総合評価 2
2. 料理 4
3. サービス 1
4. 雰囲気 1
Our service was horrendous. 15% discount because of waiters inability to serve soup and salad, bring us our drinks, provide forks. The cook was good, but seriously will NEVER go back. Entrees are $40 now, you are supposed to get 6 things, we didn’t get 3 of them.
Benihana - Plymouth Meeting, PA1日前に返信済み
Hello Kim, We're really sorry to hear about your recent experience at Benihana - Plymouth Meeting, PA. It's disappointing to know that we fell short in providing the excellent service we aim for. We understand how frustrating it can be when you don't receive the service you expect, especially when you're looking forward to a nice meal. We appreciate your feedback, as it helps us identify the areas where we can improve. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. Best Regards, The Management Team
この情報は役に立ちましたか？
D
Daniel
Philadelphia
評価・口コミ (1)
1.0
評価・口コミ (1)
2024年12月31日にご来店
1. 総合評価 1
2. 料理 2
3. サービス 1
4. 雰囲気 1
Worst dining experience I’ve had in a long time. We only received half of our meal, service was beyond slow, we had to constantly hunt down our server or go to the host stand for assistance. The cost was extreme for the awful time my family had to endure. Little to say we will not be returning. There are too many other better hibachi restaurants to waste time at Benihana moving forward.
Benihana - Plymouth Meeting, PA1日前に返信済み
Thanks for the review, Daniel. We're truly sorry to hear about your recent experience at Benihana - Plymouth Meeting, PA. It's disheartening to know that we didn't meet your expectations, especially with regards to the service and value for money. We strive to provide a memorable experience for our guests and it's clear we fell short this time. We appreciate your feedback and will use it to improve. We hope you'll reconsider and give us another chance to provide you with the quality service and food you deserve. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. Best regards, Benihana - Plymouth Meeting, PA Management Team
この情報は役に立ちましたか？
A
Andrea
VIP
Philadelphia
評価・口コミ (5)
1.0
評価・口コミ (5)
2024年12月31日にご来店
1. 総合評価 1
2. 料理 3
3. サービス 1
4. 雰囲気 1
This as the worst customer service experience I have ever had in any country, and I have travelled all over the world in my 72 years. I was repeatedly insulted by the manager. I need to speak to someone is customer service, the story is too long to type here. And if I do not hear, I will post publicly. My cell is 610-316-2295
Benihana - Plymouth Meeting, PA1日前に返信済み
Thanks for the feedback, Andrea. We're truly sorry to hear about your experience at Benihana - Plymouth Meeting, PA. It's unfortunate that our service did not meet your expectations and we apologize for any inconvenience caused. We take your comments very seriously and will address them with our team to ensure we improve on this. We hope you will give us another chance to provide a better experience. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. Best regards, The Management Team
この情報は役に立ちましたか？
G
Gianna
Philadelphia
評価・口コミ (6)
1.0
評価・口コミ (6)
2024年12月29日にご来店
1. 総合評価 1
2. 料理 2
3. サービス 1
4. 雰囲気 2
I had a terrible experience there last night. They were very backed up at the door when we arrived. We don’t have to wait too long past our reservation time to be seated but the group that was seated with us had been waiting an hour. We were sat at a table that wasn’t completely set up. It took the server forever to come over to greet us. Once they did they asked us for drinks, apps and if we had any allergies. My two daughters both had a dairy allergy and one also had egg. We notice the menus we were given were not the usual ones but holiday ones. The bottom of those menus said the full menu was available upon request. We asked for the full menu as the holiday ones were limited and had the prices jacked waaaay up. We were denied the full menu. We had to ask for napkins and utensils after our apps arrived (which were bad). Then when the chef came out we reminded him of my daughter’s allergies. He said he would have to make one in the back because of the egg allergy which was fine. Then he continued to cook some of their food with butter and started to serve them that food. I had to ask him to remake it and then had to get up to ask a hostess to make sure they wouldn’t wait forever for their food. After all of that our bill was over $250 for two adults and two kids. Completely a rip off and I will not be returning.
Benihana - Plymouth Meeting, PA2024年12月31日に返信済み
Dear guest, thank you for sharing your feedback with us. We apologize for the issues you experienced during your visit. We will address these concerns with our team to ensure a better experience for our guests in the future. Please allow us a chance to make things right by reaching out to our team directly. You may reach us by visiting our "Contact Us" page on our website.
この情報は役に立ちましたか？
F
Frankie
Philadelphia
評価・口コミ (1)
1.0
評価・口コミ (1)
2024年12月27日にご来店
1. 総合評価 1
2. 料理 3
3. サービス 1
4. 雰囲気 1
Horrible service. That’s all i am going to and need to say.
Benihana - Plymouth Meeting, PA2024年12月31日に返信済み
Hey Frankie, we're really sorry to hear about your recent experience at Benihana - Plymouth Meeting, PA. We always aim to deliver a great experience, and we regret that we missed the mark this time. Your feedback is invaluable and we assure you that we will take your comments into account as we continually strive to improve. We hope you'll give us another chance to make it right. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. Best, The Management Team
この情報は役に立ちましたか？
M
Maura
Atlantic City
評価・口コミ (4)
2.0
評価・口コミ (4)
2024年12月26日にご来店
1. 総合評価 2
2. 料理 4
3. サービス 1
4. 雰囲気 1
Terrible service. We were there for al ost two hours. Menu is confusing and you will definitely need reading glasses for the small print. Not going back
Benihana - Plymouth Meeting, PA2024年12月31日に返信済み
Thanks for the feedback, Maura. We're truly sorry to hear that your experience at Benihana - Plymouth Meeting, PA didn't meet your expectations. We understand that the service and menu presentation could have been clearer, and we appreciate your feedback on this matter. We strive to provide excellent service and we're sorry we fell short this time. We hope you'll give us another chance to serve you better in the future. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. Best regards, The Management Team
この情報は役に立ちましたか？
H
Helen
Philadelphia
評価・口コミ (6)
1.0
評価・口コミ (6)
2024年12月26日にご来店
1. 総合評価 1
2. 料理 3
3. サービス 1
4. 雰囲気 1
I was so disappointed the restaurant obviously overbooked. Our reservations were at 7:00pm and I don’t think we were seated until 8:30 only to be moved because our seating was next to the storage area and as servers went back and forth the cold air coming from the room was unbearable. The manger did move us however it got worse. Our server dropped the drinks for the table after we had waited an hour to get them. The food at best was average. I will never go back for Christmas as this establishment chose money over their customer’s satisfaction.. Shame on you Benihana!!!
Benihana - Plymouth Meeting, PA1日前に返信済み
Thanks for the review, Helen. We're truly sorry to hear about your experience at Benihana - Plymouth Meeting, PA. We understand that your visit was less than satisfactory, especially on a special occasion like Christmas. We apologize for the inconvenience caused by the seating issue and the delay in serving your drinks. We're also sorry to hear that our food did not meet your expectations. We strive to provide excellent service and delicious food, and it's clear we fell short this time. We appreciate your feedback and will use it to improve. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. The Management Team
この情報は役に立ちましたか？
N
Nicholas
Philadelphia
評価・口コミ (1)
4.0
評価・口コミ (1)
2024年12月25日にご来店
1. 総合評価 4
2. 料理 5
3. サービス 5
4. 雰囲気 4
Reservations were running behind, but the whole staff handled it well, very much appreciated, especially on a Holiday
この情報は役に立ちましたか？
K
Kate
Philadelphia
評価・口コミ (8)
1.0
評価・口コミ (8)
2024年12月25日にご来店
1. 総合評価 1
2. 料理 4
3. サービス 1
4. 雰囲気 3
6:15 reservation, seated at 7:45, no food until 8:30. Only 1/2 of the appetizers came out. Yes, it was Christmas but they clearly overbooked and then had a “special expensive menu” and not nearly enough servers or chefs to provide even poor service. Would not return.
Benihana - Plymouth Meeting, PA1日前に返信済み
Hi Kate, We're truly sorry to hear about your experience at Benihana - Plymouth Meeting, PA. It's disappointing to know that we fell short of our usual standards, especially during the busy holiday period. We understand that waiting for your meal for such a long time must have been frustrating and we sincerely apologize for it. We also acknowledge your feedback about the special expensive menu. Rest assured, we take your comments seriously and will address these issues internally to ensure a better experience for all of our guests in the future. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. Best Regards, The Management Team
この情報は役に立ちましたか？

よくある質問

Benihana - Plymouth Meeting, PAはPostmatesとUber Eatsと提携しデリバリーを提供しています。

OpenTableを利用するダイナー2551名がBenihana - Plymouth Meeting, PAを3.3つ星評価しています。

はい。OpenTable で日時と人数を指定して空席を検索し、ご予約を入れてください。

レストランの予約

2名

2025年1月8日

23:00

本日13回予約が入りました。

デリバリーとテイクアウトのご注文

Benihana - Plymouth Meeting, PAのGoogle マップ

19462 PA Plymouth Meeting, 508 W Germantown Pike,

ダイニングエリア

追加情報

【最寄りの駅・交差点】
Plymouth Meeting Mall Parking Lot. Between Boscov's and AMC Movie theater.
エリア
プリマスミーティング
【営業時間】
月～木・日　11:00～22:00 金・土　11:00～23:00
予算
～30 USドル
料理ジャンル
日本料理
【ダイニングスタイル】
カジュアル
Dress code
スマートカジュアル
Parking details
公共パーキング
Public transit
Septa Bus Routes include 27, 98 and the L bus.
【ご利用可能カード】
AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
【その他】
カクテル, グルテンフリーのメニュー, バー・ラウンジ, ハッピーアワー, ビール, ワイン, 宅配サービス, 本格的なバー, 禁煙席, 肉・魚・卵・乳製品 NG

【ホームページ】
https://www.benihana.com/
電話番号
(610) 832-5924
【ケータリング】
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Benihana - Plymouth Meeting, PA

レストランの予約

デリバリーとテイクアウトのご注文

ダイニングエリア

追加情報

メニュー

ダイナー2,551人による評価

総合評価

ダイナーが選ぶベストレストラン

よくある質問

Benihana - Plymouth Meeting, PAは OpenTable 経由のデリバリー注文およびテイクアウトを提供していますか？

Benihana - Plymouth Meeting, PAの評価を教えてください。

Benihana - Plymouth Meeting, PAでは現在予約を受け付けていますか？

レストランの予約

デリバリーとテイクアウトのご注文

ダイニングエリア

追加情報