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  5. プエンテ ・ ヒルズ
Benihana - Puente Hills, CA CA Los Angeles

Benihana - Puente Hills, CA

3.8
3.8
評価・口コミ(3965)
~30 USドル
日本料理

レストランの予約

2名
19:00
本日79回予約が入りました。
  • 特別な食事に最適
  • グループ・宴会に最適
  • にぎやか
Benihana(ベニハナ)では他にはないダイニングを体験できます。相席のテーブルで、専属シェフが伝統的な鉄板焼きの技を披露しています。目の前でスライスしたり、さいの目に切ったりする様子を眺めながら、美味しいステーキ、柔らかいチキン、ジューシーなシーフードを目と舌で楽しめます。腕の良い寿司職人による寿司や、特製カクテルも用意しています。プエンテヒルズのBenihanaは、サンガブリエル・バレーで25年以上サービスを提供しています。Benihanaの提供するおいしい鉄板焼き料理や新鮮で味わい深い寿司は、何世代にも渡る常連に愛されてきました。Benihanaは、Pacific PalmsホテルのIndustry Hillsチャンピオンシップ・ゴルフコースから車でわずかの場所に位置しています。8名以上のグループには、サービス料として18%が加算されます。

デリバリーとテイクアウトのご注文

ダイニングエリア

追加情報

  • 【ダイニングスタイル】
    カジュアル
  • 予算
    ~30 USドル
  • 料理ジャンル
    日本料理
  • 【営業時間】
    月~木・日 11:00~22:00 金・土 11:00~23:00
  • 電話番号
    (626) 912-8784
  • 【ホームページ】
  • 【ご利用可能カード】
    AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
  • Dress code
    スマートカジュアル
  • 【ケータリング】
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
  • エリア
    プエンテ ・ ヒルズ
  • 【最寄りの駅・交差点】
    Azusa Ave
  • Parking details
    公共パーキング
  • 【その他】
    カクテル, グルテンフリーのメニュー, バー・ラウンジ, ハッピーアワー, ビール, ワイン, 宅配サービス, 本格的なバー, 禁煙席, 肉・魚・卵・乳製品 NG

ダイナー3,965人による評価

総合評価

評価・口コミを投稿できるのは、このレストランでお食事をされたダイナーのみです

3.8
3.8(最近の評価をもとに集計)
  • 4.2料理
  • 3.8サービス
  • 3.8雰囲気
  • 3.6コストパフォーマンス

騒音レベル普通

ダイナーが選ぶベストレストラン

  • San Gabriel Valley

    子連れOK

  • San Gabriel Valley

    グループ・宴会に最適

  • San Gabriel Valley

    ヘルシー

  • San Gabriel Valley

    特別な食事に最適

  • San Gabriel Valley

    にぎやか

  • San Gabriel Valley

    一番予約が入ったお店

3,965​件の口コミ
  1. Lisa

    ロサンゼルス

    評価・口コミ (12)

    1.0

    評価・口コミ (12)

    3日前にご来店

    1. 総合評価 1
    2. 料理 2
    3. サービス 1
    4. 雰囲気 2
    We have been coming to this Benihana multiple times, but this time was so bad that we will never want to come back again. At first everything was great, we ordered land & sea, splash meadows etc. These all comes with steaks, we asked for medium rare steaks. The chef came and double checked, we all wanted medium rare. When our steaks came, it was all well done. When I told the chef this was not medium rare and his reply was: the steaks are covered in butter, that’s why you cannot see the inside. Finally when we are done and we had some gift cards that we bought from Black Friday sale, our waitress came back with the bill and did not did the deduction correctly, I had to take my phone out to show her how much the balance should be. We spend around 30-40 mins working on the bill with her and the manager. Lastly we had to ask to get our photos taken. After waiting all these time, I had to ask again where is our photo? They then tell us the camera wasn’t working.
    Benihana - Puente Hills, CA2日前に返信済み
    Hey Lisa, We're truly sorry to hear about your recent experience at Benihana - Puente Hills, CA. It's clear that we didn't meet your expectations, and for that, we sincerely apologize. We pride ourselves on our food quality and service, and it's disheartening to hear that we didn't live up to those standards this time. Your feedback is invaluable and we assure you that we'll address these issues with our team to prevent such incidents in the future. We hope you'll give us another chance to show you the high-quality dining experience we're known for. Best regards, The Management Team

    この情報は役に立ちましたか?

  2. Katherine

    ロサンゼルス

    評価・口コミ (2)

    5.0

    評価・口コミ (2)

    4日前にご来店

    1. 総合評価 5
    2. 料理 5
    3. サービス 5
    4. 雰囲気 4
    Everything was amazing . The Puente hills location is my favorite. I made reservations online and we were seated within a few mins of arriving. Aileen was our server and she was also amazing. She is great we had everything we needed and she checked on the table often. The cook was amazing he made it fun and different. The food tasted amazing. He was entertaining and very friendly.
    Benihana - Puente Hills, CA3日前に返信済み
    Hello Katherine, We're thrilled to hear about your wonderful experience at Benihana - Puente Hills, CA! It's fantastic to know that you found our location delightful and that our online reservations process was smooth. We're also delighted to know that our team made your visit enjoyable. We're glad you enjoyed the food and found us friendly. We strive to provide an amazing dining experience for our guests and your feedback is a testament to that. We look forward to serving you again soon! Best, The Management Team

    この情報は役に立ちましたか?

  3. Dani

    ロサンゼルス

    評価・口コミ (3)

    2.0

    評価・口コミ (3)

    5日前にご来店

    1. 総合評価 2
    2. 料理 5
    3. サービス 1
    4. 雰囲気 3
    I made a reservation for 145pm on a Monday, arrived on time did not get seated until 2:40 PM. The communication at the front desk is terrible. The girls are like mannequins pushing buttons. I wish someone would’ve said something to us that they were falling behind. Management was nowhere to be found. We finally got seated and they sent our appetizers late, which was delicious by the way very late. The CHEF didn’t show up to our table until 3:40 PM at this point I should’ve just made dinner reservations. Very disappointing cause we have been coming here for years and to have terrible service is usually a good sign that Management needs to retrain the staff. I think if they would’ve mentioned that they were understaffed and running behind schedule would’ve been warranted, but because nobody said anything to any of us standing around waiting for tables it was quite frustrating. And at that point We were hangry and just wanted lunch ….. turned into an early dinner. :/
    Benihana - Puente Hills, CA3日前に返信済み
    Hello Dani, We're truly sorry to hear about your recent experience at Benihana - Puente Hills, CA. It's always our aim to provide efficient service and delicious food, and we regret that we fell short during your visit. We apologize for the delay in seating and the lack of communication from our staff. We also acknowledge your frustration regarding the delay in receiving your appetizers. We take your feedback seriously and will use it to improve our service. We hope you'll give us another chance to serve you better in the future. Best regards, Benihana - Puente Hills, CA Management Team

    この情報は役に立ちましたか?

  4. Jazmin

    ロサンゼルス

    評価・口コミ (1)

    1.0

    評価・口コミ (1)

    5日前にご来店

    1. 総合評価 1
    2. 料理 3
    3. サービス 1
    4. 雰囲気 3
    Bad customer service. Has to keep reminding waiter to bring stuff that was already order
    Benihana - Puente Hills, CA4日前に返信済み
    Thanks for visiting us, Jazmin. We're sorry to hear about your recent experience at Benihana - Puente Hills, CA. It's disappointing to know that our service did not meet your expectations. We pride ourselves on providing excellent service and it's clear we missed the mark during your visit. Your feedback is crucial for us to improve and we appreciate you bringing this to our attention. We hope you'll give us another chance to serve you better in the future. Best regards, Benihana - Puente Hills, CA Management Team

    この情報は役に立ちましたか?

  5. Jose

    ロサンゼルス

    評価・口コミ (1)

    1.0

    評価・口コミ (1)

    2025年1月12日にご来店

    1. 総合評価 1
    2. 料理 5
    3. サービス 1
    4. 雰囲気 1
    Horrible service. Waited over 3 hours to be seated. Waitress made multiple mistakes . We ended up leaving halfway through the show because it was that frustrating. Will never go back to that location
    Benihana - Puente Hills, CA2025年1月15日に返信済み
    Hello Jose, We're truly sorry to hear about your recent experience at Benihana - Puente Hills, CA. We understand how frustrating long waits can be and we apologize for the inconvenience caused. We're glad to hear that you enjoyed the food, but we're failing in delivering the service that we strive for every day. We appreciate your feedback and will use it to improve our service. We hope you'll reconsider and give us another chance to make it right. Best regards, Benihana - Puente Hills, CA Management Team

    この情報は役に立ちましたか?

  6. Daniel

    ロサンゼルス

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2025年1月9日にご来店

    1. 総合評価 5
    2. 料理 5
    3. サービス 5
    4. 雰囲気 5
    Great service good food! I love the taste and texture of the meat!
    Benihana - Puente Hills, CA2025年1月10日に返信済み
    Hello Daniel, Thank you so much for your kind words! We're thrilled to hear that you enjoyed the taste and texture of our meat at Benihana - Puente Hills, CA. It's always a pleasure to know that our service and food met your expectations. Your feedback truly made our day! We can't wait to welcome you back for another great dining experience. Best, The Management Team

    この情報は役に立ちましたか?

  7. Ericka

    サンフランシスコ・ベイ周辺

    評価・口コミ (2)

    1.0

    評価・口コミ (2)

    2025年1月7日にご来店

    1. 総合評価 1
    2. 料理 1
    3. サービス 1
    4. 雰囲気 1
    We ended up leaving Service was extremely slow. Grill plates and floors were very dirty. We ended up leaving. Very disappointing on how they have let this place go
    Benihana - Puente Hills, CA2025年1月8日に返信済み
    Hey Ericka, We're really sorry to hear about your experience at Benihana - Puente Hills, CA. We always aim to deliver a great experience, and we're gutted when we don’t meet expectations. It's clear that we fell short during your visit, and for that, we apologize. We take your feedback seriously and will ensure that we improve our service speed and cleanliness. We hope that you will give us another chance to make it right. Best, The Management Team

    この情報は役に立ちましたか?

  8. Humberto

    ロサンゼルス

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2025年1月7日にご来店

    1. 総合評価 5
    2. 料理 5
    3. サービス 5
    4. 雰囲気 5
    The food was good, the service was great. The chef was very friendly and respectful. It is very pricey now though.
    Benihana - Puente Hills, CA2025年1月8日に返信済み
    Thanks for the review, Humberto! We're thrilled to hear that you enjoyed our food and service at Benihana - Puente Hills, CA. We always strive to provide a friendly and respectful chef to our guests. We understand that our prices may have increased, and we appreciate your understanding. We hope to see you again soon for another great dining experience.

    この情報は役に立ちましたか?

  9. Steve

    Wexford

    評価・口コミ (1)

    3.0

    評価・口コミ (1)

    2025年1月5日にご来店

    1. 総合評価 3
    2. 料理 2
    3. サービス 5
    4. 雰囲気 2
    Lobster didn't cook well it was still raw, and file mignon was not tender enough, waitress was very good service
    Benihana - Puente Hills, CA2025年1月7日に返信済み
    Thanks for the review, Steve! We're sorry to hear that your dining experience at Benihana - Puente Hills, CA didn't meet your expectations. We take pride in our food and it sounds like we missed the mark on the lobster and file mignon. We're glad our service was up to par, though. We appreciate your feedback and we'll definitely use it to improve. We hope to have the opportunity to serve you again soon.

    この情報は役に立ちましたか?

  10. Ivette

    ロサンゼルス

    評価・口コミ (4)

    3.0

    評価・口コミ (4)

    2025年1月5日にご来店

    1. 総合評価 3
    2. 料理 3
    3. サービス 2
    4. 雰囲気 2
    Experience was uneventful! Although we had a reservation, we waited for over 20 minutes to be sat on a table. We were told we had two parties in front of us!!!Then more waiting, to get drinks and more waiting for the cook to cook the meal.
    Benihana - Puente Hills, CA2025年1月7日に返信済み
    Hey Ivette, We're really sorry to hear about your experience. We understand how frustrating it can be to wait, especially when you have a reservation, and we apologize for the inconvenience. We also regret that the service did not meet your expectations. We're always looking for ways to improve, and your feedback is invaluable in this process. We hope you'll give us another chance to show you the true Benihana experience. Best, The Management Team

    この情報は役に立ちましたか?

よくある質問

Benihana - Puente Hills, CAはPostmatesとUber Eatsと提携しデリバリーを提供しています。

OpenTableを利用するダイナー3965名がBenihana - Puente Hills, CAを3.8つ星評価しています。

はい。OpenTable で日時と人数を指定して空席を検索し、ご予約を入れてください。

レストランの予約

2名
19:00
本日79回予約が入りました。

デリバリーとテイクアウトのご注文

Benihana - Puente Hills, CAのGoogle マップ

91748 CA Los Angeles, 17877 Gale Ave.,

ダイニングエリア

追加情報

  • 【最寄りの駅・交差点】
    Azusa Ave
  • エリア
    プエンテ ・ ヒルズ
  • 【営業時間】
    月~木・日 11:00~22:00 金・土 11:00~23:00
  • 予算
    ~30 USドル
  • 料理ジャンル
    日本料理
  • 【ダイニングスタイル】
    カジュアル
  • Dress code
    スマートカジュアル
  • Parking details
    公共パーキング
  • 【ご利用可能カード】
    AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
  • 【その他】
    カクテル, グルテンフリーのメニュー, バー・ラウンジ, ハッピーアワー, ビール, ワイン, 宅配サービス, 本格的なバー, 禁煙席, 肉・魚・卵・乳製品 NG
  • 【ホームページ】
  • 電話番号
    (626) 912-8784
  • 【ケータリング】
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
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