Benihana - Torrance, CA

Benihana - Torrance, CA​で食事をしたお客様による評価・口コミです（最近の評価に基づく）。

1. t

   terunz

   ニューヨーク評価・口コミ (3)

   5.0

   2018年8月4日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   ビバチステーキは色々付いているのでこれだけで、お腹いっぱいになりました。 炒飯は追加料金かかりますがおススメです。
   

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2. OT

   OpenTable ダイナー

   ハワイ評価・口コミ (217)

   1.0

   2018年5月16日にご来店

   1. 総合評価 1
   2. 料理 3
   3. サービス 1
   4. 雰囲気 1

   予約して行ったのに、１５分待たされ席に着いてまた２０分間待たされお水も出て来ないので食べずに帰った。
   

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3. OT

   OpenTable ダイナー

   ハワイ評価・口コミ (217)

   5.0

   2017年3月3日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 4

   美味しく頂きました。
   

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4. OT

   OpenTable ダイナー

   ハワイ評価・口コミ (217)

   5.0

   2016年11月7日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 4
   4. 雰囲気 3

   ここのランチはお勧めです。 日本からのお客さんも喜ばれると思います。 少しランチとして時間がかかるのが難点ですが。
   

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5. s

   sophia

   ロサンゼルス評価・口コミ (4)

   3.0

   7日前にご来店

   1. 総合評価 3
   2. 料理 5
   3. サービス 2
   4. 雰囲気 5

   They were short staff. We sat at 7pm and our cook didn't get to us till after 8pm! I love Benihana but this was ridiculous 🙄
   

   Benihana - Torrance, CA6日前に返信済み

   Hi Sophia, We're truly sorry to hear about your recent experience at Benihana - Torrance, CA. It's always our goal to provide prompt and efficient service, and we apologize for falling short in this instance. We appreciate your patience and understanding, and we hope that this unfortunate incident won't deter you from returning. We'll definitely take your feedback into account as we strive to improve our service. We hope to have the opportunity to serve you again in the future. Best, The Management Team
   

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6. J

   Jackie VIP

   ロサンゼルス評価・口コミ (18)

   5.0

   2025年4月10日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Juan and Gabby were fantastic to our group! We celebrated a birthday and they were super attentive and helped with the ice cream and cake! Could not have asked for a better place to celebrate!
   

   Benihana - Torrance, CA7日前に返信済み

   Hi Jackie, Thank you so much for your wonderful review! We're thrilled to hear that you and your group had a memorable celebration at Benihana - Torrance, CA. It's always our pleasure to help make special occasions even more memorable. We're glad you enjoyed the ice cream and cake - we believe they are some of our best! We look forward to welcoming you back for many more celebrations in the future. Best, The Management Team
   

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7. N

   Nena

   ロサンゼルス評価・口コミ (2)

   5.0

   2025年4月9日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 3

   Erick was wonderful!!! He put on an amazing show and gave my husband a wonderful birthday! I have been here before and the food was good BUT last night Erick did an amazing job cooking! We will definitely be back and we will be asking for him!!
   

   Benihana - Torrance, CA7日前に返信済み

   Hi Nena, Thank you for your wonderful review and for choosing to celebrate your husband's birthday at Benihana - Torrance, CA. We're thrilled to hear that you enjoyed our show and that the food was up to the mark. We always strive to provide the best service and it's great to know that our team was able to make your husband's birthday special. We appreciate your feedback and we look forward to welcoming you back soon for another memorable dining experience. Best wishes, The Management Team
   

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8. K

   Kaila

   ロサンゼルス評価・口コミ (3)

   2.0

   2025年4月6日にご来店

   1. 総合評価 2
   2. 料理 5
   3. サービス 2
   4. 雰囲気 2

   We had a reservation for 7:45. They didn’t seat us until after 8:30. When we sat down we waited another 20 minutes for someone to take our order. We didn’t get water brought to us or any drinks for an hour after we sat. The kids were crying because they were so tired after all the waiting. Our server was very nice, it was not his fault they were understaffed. The food was great but the show was so so. I’d recommend going somewhere else if you have kids and can’t wait around for 2 hours before being served. We also waited for 30 minutes at the bar to get water. They just kept walking past saying be right with you and never taking the order. I gave two stars only for the server being kind and trying his best and the food being great.
   

   Benihana - Torrance, CA2025年4月8日に返信済み

   Thanks for the review, Kaila. We're glad to hear that you enjoyed our food and service, but we're truly sorry for the wait you experienced. It's not the standard we strive for at Benihana - Torrance, CA. We appreciate your patience and understanding, and we're glad to hear that our server was able to provide a good experience despite the circumstances. We will work on improving our service speed to ensure a more enjoyable dining experience for all our guests. We hope to see you again soon for a better experience.
   

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9. M

   Monique

   Unspecified評価・口コミ (1)

   2.0

   2025年4月6日にご来店

   1. 総合評価 2
   2. 料理 5
   3. サービス 5
   4. 雰囲気 1

   The chef and food was great! The service ok and the ambience is zero! Update and get rid of the carpet! Hot, smoky, crowded and moist are not what I want when eating out!
   

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10. D

    Danielle

    ロサンゼルス評価・口コミ (1)

    4.0

    2025年4月5日にご来店

    1. 総合評価 4
    2. 料理 5
    3. サービス 3
    4. 雰囲気 3

    Be prepared to wait an hour for service even with reservations.
    

    Benihana - Torrance, CA7日前に返信済み

    Thanks for visiting us, Danielle. We're sorry to hear about the long wait you experienced despite having reservations. We understand that it can be frustrating when there are issues with our service. We're continuously working to improve and your feedback is invaluable. We hope to serve you again soon and provide you with a more enjoyable experience. - Benihana - Torrance, CA The Management Team.
    

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