Benihana - Torrance, CA

Benihana - Torrance, CA​で食事をしたお客様による評価・口コミです（最近の評価に基づく）。

1. t

   terunz

   ニューヨーク評価・口コミ (3)

   5.0

   2018年8月4日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   ビバチステーキは色々付いているのでこれだけで、お腹いっぱいになりました。 炒飯は追加料金かかりますがおススメです。
   

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2. OT

   OpenTable ダイナー

   ハワイ評価・口コミ (217)

   1.0

   2018年5月16日にご来店

   1. 総合評価 1
   2. 料理 3
   3. サービス 1
   4. 雰囲気 1

   予約して行ったのに、１５分待たされ席に着いてまた２０分間待たされお水も出て来ないので食べずに帰った。
   

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3. OT

   OpenTable ダイナー

   ハワイ評価・口コミ (217)

   5.0

   2017年3月3日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 4

   美味しく頂きました。
   

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4. OT

   OpenTable ダイナー

   ハワイ評価・口コミ (217)

   5.0

   2016年11月7日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 4
   4. 雰囲気 3

   ここのランチはお勧めです。 日本からのお客さんも喜ばれると思います。 少しランチとして時間がかかるのが難点ですが。
   

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5. OT

   OpenTable ダイナー

   ロサンゼルス評価・口コミ (3)

   5.0

   1日前にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 4
   4. 雰囲気 5

   Our chef was exceptional.He put on quite a show and met all food restrictions with grace.
   

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6. OT

   OpenTable ダイナー

   シアトル・イースタンワシントン評価・口コミ (1)

   3.0

   1日前にご来店

   1. 総合評価 3
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   We had a 6:15 pm reservation and showed up on time but still had to wait 75 minutes for our table. When we checked in the host said they were overbooked with reservations and were running about 30 minutes behind, but we waited 75 minutes. We had 3 little kids with us which is why we opted for an early dinner reservation, so to not get seated until 7:30 was a real bummer. A 75 minute wait when you planned ahead with a reservation is completely unacceptable.
   

   Benihana - Torrance, CA本日返信済み

   Dear Guest, we're really sorry to hear about your experience. It's disappointing to hear that we didn't meet your expectations, especially with your reservation and the delay you experienced. We understand the importance of time, especially when you have young children. We apologize for the inconvenience and we appreciate your patience. We're glad to know you enjoyed our food and service. We're committed to providing better experiences for our guests and your feedback helps us do that. We hope to have the opportunity to serve you again in the future.
   

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7. OT

   OpenTable ダイナー

   ロサンゼルス評価・口コミ (1)

   1.0

   2日前にご来店

   1. 総合評価 1
   2. 料理 2
   3. サービス 1
   4. 雰囲気 2

   This restaurant is very unorganized. We had reservations for 5 people, we were seated at a table with 4 chairs. We had to ask for a chair. I asked the waitress for a kids menu, she forgot and came back and asked us for our order. I had to go get my own menu . It took 1 hour for my son to get a refill on his sprite because the waitress kept forgetting.. Then we asked for appetizers that never came. The cook was not prepared and he had to go back to the kitchen a lot to get food. I understand they were busy but for the amount of money they charge. I should not have had to ask repeatedly for things. I don’t think I will be back.
   

   Benihana - Torrance, CA本日返信済み

   Dear Guest! Thanks for the feedback. We're truly sorry to hear about your recent experience at Benihana - Torrance, CA. We understand how frustrating it can be to wait for service and have a misunderstanding, especially when it comes to ordering. We also apologize for the confusion about the kids menu. We're always working on improving our service and your experience is important to us. We hope you'll reconsider and give us another chance to provide you with a better dining experience.
   

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8. J

   Jose VIP

   ロサンゼルス評価・口コミ (20)

   5.0

   2日前にご来店

   1. 総合評価 5
   2. 料理 4
   3. サービス 4
   4. 雰囲気 3

   You make a reservation and still need to wait for a table for over 30 minutes.
   

   Benihana - Torrance, CA本日返信済み

   Hey Jose, Thank you for taking the time to leave us a review. We're glad to hear that you enjoyed your experience at Benihana - Torrance, CA. However, we're sorry to hear about your wait time for a table. We understand how frustrating that can be and we apologize for any inconvenience it may have caused. We are continuously working on improving our reservation system to ensure a smoother dining experience for our guests. We appreciate your feedback and hope to have the opportunity to serve you again soon. Best, The Management Team
   

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9. C

   Carlos VIP

   ロサンゼルス評価・口コミ (13)

   4.0

   2日前にご来店

   1. 総合評価 4
   2. 料理 3
   3. サービス 4
   4. 雰囲気 3

   We were very lucky to have a great chef! He made our night. The Filet Mignon and the Sea Side dinners were nice but I think I liked the Shrimp fried rice and the soup and salad were still my favorites.
   

   Benihana - Torrance, CA本日返信済み

   Hey Carlos, Thank you for taking the time to share your experience at Benihana - Torrance, CA. We're thrilled to hear that you had a great time with our chef. We're glad that you enjoyed our Filet Mignon, Sea Side, Shrimp Fried Rice, and Soup and Salad. We're sorry to hear that our Filet Mignon and Shrimp Fried Rice didn't quite hit the mark for you. We appreciate your feedback and will certainly keep your favorites in mind for future menu offerings. We hope to see you again soon! Best wishes, The Management Team
   

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10. OT

    OpenTable ダイナー

    ロサンゼルス評価・口コミ (1)

    1.0

    3日前にご来店

    1. 総合評価 1
    2. 料理 5
    3. サービス 1
    4. 雰囲気 1

    2/10 service Reservations at 7:30pm Seated at 8:47pm Cook came out at 9:50pm Waited for a check….. didn’t leave until 10:59.
    

    Benihana - Torrance, CA2日前に返信済み

    Dear Guest! Thanks for the feedback. We're truly sorry to hear about your recent experience at Benihana - Torrance, CA. It's clear that we fell short in providing the prompt and attentive service that we pride ourselves on. We appreciate your patience and understanding, and we're grateful for your feedback as it helps us improve. We hope you'll consider giving us another chance to provide the exceptional dining experience we're known for. Best, The Management Team
    

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