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Steak And Lobster Xpx - Benihana - Troy, MI MI Troy

Benihana - Troy, MI

3.6
3.6
評価・口コミ（4063）
～30 USドル
日本料理

レストランの予約

2名
19:00
本日35回予約が入りました。
  • 特別な食事に最適
  • グループ・宴会に最適
  • にぎやか
素晴らしいダイニングを体験できるBenihanaでは、パーソナルシェフが相席のグループ用テーブルにて、伝統的な鉄板焼きの技を披露しています。スライスしたり、さいの目に切ったりと、目の前で繰り広げられる調理の様子を眺めながら、おいしいステーキ、柔らかいチキン、ジューシーなシーフードを目と舌で楽しめます。腕の良い料理人の握る寿司や、特製カクテルも用意しています。 Benihana Troyは、Crooksロードと、サマーセット・コレクションやサマーセット・パーク・ゴルフコース近くのクーリッジ・ハイウェイの間にあるビッグ・ビーバー・ロード沿いに位置しています。駐車場と入り口は建物の後方にあります。8名以上のグループでお越しの場合は18％のサービス料が別途加算されます。 鉄板エリアのみ予約できます。寿司バーとラウンジのご予約は受け付けていませんので予めご了承ください。

デリバリーとテイクアウトのご注文

ダイニングエリア

追加情報

  • 【ダイニングスタイル】
    カジュアル
  • 予算
    ～30 USドル
  • 料理ジャンル
    日本料理
  • 【営業時間】
    月～木・日　11:00～22:00 金・土　11:00～23:00
  • 電話番号
    (248) 649-6340
  • 【ホームページ】
    https://www.benihana.com/
  • 【ご利用可能カード】
    AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
  • Dress code
    スマートカジュアル
  • 【ケータリング】
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
  • エリア
    48084 MI Troy, 1985 W. Big Beaver Road,
  • エリア
    トロイ
  • 【最寄りの駅・交差点】
    Crooks
  • Parking details
    Free parking for Benihana guests
  • 【その他】
    カクテル, グルテンフリーのメニュー, バー・ラウンジ, ハッピーアワー, ビール, ワイン, 宅配サービス, 本格的なバー, 禁煙席, 肉・魚・卵・乳製品 NG

特集

メニュー

店舗ウェブサイトでメニューを見る

ダイナー4,063人による評価

総合評価

評価・口コミを投稿できるのは、このレストランでお食事をされたダイナーのみです

3.6
3.6（最近の評価をもとに集計）
  • 4料理
  • 3.5サービス
  • 3.4雰囲気
  • 3.1コストパフォーマンス

騒音レベル • 普通

4,063​件の口コミ

  1. Frank

    Detroit

    評価・口コミ (2)

    2.0

    評価・口コミ (2)

    1日前にご来店

    1. 総合評価 2
    2. 料理 5
    3. サービス 1
    4. 雰囲気 3
    The food was great as always but, for the 1st time the server was horrible. She kept disappearing the cook had to leave 2 times to get things that were not loaded on the cart for our dinners. The server was wearing a coat and was gone for 30 minutes at a time. She was very spotty on things and seemed annoyed when we asked her questions. I am hoping on my next visit we don't get this server as I will be asking for someone else if we do. We have never had a problem before so this we quite shocking. We will be back but, on guard moving forward. Also the menus were new and looked very appealing to the eyes but, the prices have moved up about 30% we came for my daughters birthday. We come about 6 times a year and I would suggest that you change your birthday certificates from a $30 certificate to a $42 Certificate to balance where it was to reflect the new prices. Looking forward to coming again in a few months but, hopefully things will be as they have been in the past not as they were last night.

    この情報は役に立ちましたか？

  2. Loraine

    Detroit

    評価・口コミ (3)

    2.0

    評価・口コミ (3)

    1日前にご来店

    1. 総合評価 2
    2. 料理 5
    3. サービス 1
    4. 雰囲気 4
    To start, the chef was amazing! Very engaging, had sense of humor and kept us laughing! However, the server gave our table very poor service! At first, we sat at a table that had a drip from the hood vent. It dripped a cloudy-brownish liquid that splashed onto 2 plates. We addressed, and were moved to the next table over before ordering. When the beverages came out, no straws were left. Throughout the night, it was as if the server forgot that she was serving our table. We had to wait, long periods in between before we were checked on. We sat there with empty glasses of water & beverages without refilling. Fast forwarding to the end of dinner. All guests had finished eating with our remaining food sitting in front of us, waiting on server to come back so we could ask for the check and carry out boxes. The server finally comes back around, but she was looking very confused and discombobulated. I asked, “Are you ok?” Instead of realizing everyone was ready to check out, she brings a picture of water and fills one of the guests empty glass. This couple already had their to go boxes in front of them, ready to go and just needed the check! We also had to remind her to bring the carry out items and we were not offered the ice-cream, we had to mention it but got that to go. We also waited too long for the server to come back with our receipts and cards! Overall, this was the worse service I have ever experienced from Benihana from the server!

    この情報は役に立ちましたか？

  3. Rebecca

    VIP

    Detroit

    評価・口コミ (2)

    1.0

    評価・口コミ (2)

    1日前にご来店

    1. 総合評価 1
    2. 料理 4
    3. サービス 3
    4. 雰囲気 1
    The food was great, service ok and restaurant ambiance was awful! The table we were seated at had extremely cold outside air rushing in through the overhead hood vent. Granted it is extremely cold in Michigan right now, however, this was ridiculous. We thought once the chef came it would get better because the hood vent would be on sucking the cold air out along with the smoke from the food cooking. Unfortunately the hood vent was not working. When I said something to the chef he said "I guess it is not working" and then just moved the smoking zucchini to the other side of the grill. I complained to the waitress how cold it was and she didn't offer any solution either. It was so cold that our food only stayed warm for about 10 minutes. I went to speak with the manager - she barely offered an apology. We visit this location at least 10 times a year - have even spent every Christmas Day there for the last 15 years (with the exception of Covid years). Very disappointed for the staff not caring enough to move us and/or compensating us. May need to reconsider visiting this location again.

    この情報は役に立ちましたか？

  4. Chris

    Detroit

    評価・口コミ (2)

    3.0

    評価・口コミ (2)

    2日前にご来店

    1. 総合評価 3
    2. 料理 5
    3. サービス 3
    4. 雰囲気 4
    Service was very slow and not engaged waited 45 minutes once we were seated for beverages and a full hour and 15 minutes before the chef arrived to cook . Price point is top end and disappointing because of the service . Bill was $600 plus for 6 adults Wo t chose to go back

    この情報は役に立ちましたか？

  5. LAKSHMI

    Detroit

    評価・口コミ (2)

    2.0

    評価・口コミ (2)

    3日前にご来店

    1. 総合評価 2
    2. 料理 4
    3. サービス 3
    4. 雰囲気 4
    While I appreciate the lively and engaging hibachi setup, there were some aspects that left us disappointed. I am vegetarian, and my family dont eat beef. Unfortunately, we were seated at a shared table where the chef cooked beef and other non-vegetarian items on the same grill using the same utensils. This made us uncomfortable, and we were unable to fully enjoy the meal. We ended up eating only rice and taking the rest of the food home, which didn’t feel worth the $50 per person we paid. In other hibachi restaurants we’ve visited, staff members ask about dietary preferences or concerns before seating guests. This small consideration ensures everyone has a pleasant experience. It would be great if your restaurant could adopt a similar approach. When I expressed my concerns to the front desk, I felt they were not addressed with the seriousness I expected. While $50 per person may not be a significant amount for some, it is a premium price for a middle-class family like ours who dine out only occasionally. I hope you take this feedback constructively to improve the experience for guests with dietary restrictions or preferences in the future. I look forward to hearing how you might address these concerns.
    Benihana - Troy, MI1日前に返信済み
    Thanks for the review, Lakshmi. We're sorry to hear about your experience at our Benihana - Troy, MI location. We take pride in providing a diverse menu and accommodating all dietary needs, and we regret that we fell short in your case. We understand your concerns and will certainly take them into account as we continuously strive to improve our guests' experiences. We hope to have another chance to provide a better dining experience in the future.

    この情報は役に立ちましたか？

  6. Jennifer

    Detroit

    評価・口コミ (17)

    2.0

    評価・口コミ (17)

    4日前にご来店

    1. 総合評価 2
    2. 料理 3
    3. サービス 1
    4. 雰囲気 1
    Took an hour to get a drink, had to go to bar for second one and bartender was not cooperative and didn’t want to give drink but wanted us to go back to waitress. Table was never cleared. Just disappointed. Not very much ambiance like a higher end restaurant but still charged high end prices.

    この情報は役に立ちましたか？

  7. julie

    Detroit

    評価・口コミ (4)

    4.0

    評価・口コミ (4)

    5日前にご来店

    1. 総合評価 4
    2. 料理 5
    3. サービス 4
    4. 雰囲気 5
    My daughter has multiple food allergies and it was handled very well. Someone else at the table was a vegan so my daughter’s food was made first and then the vegan food and then the rest of the table. It was a great experience. Our waitress disappeared during the last 1/2 of our meal and we had to find her to get our bills and take home containers. It was a great birthday celebration for my daughter!
    Benihana - Troy, MI4日前に返信済み
    Thanks for the review, Julie! We're thrilled to hear that your family-friendly celebration at Benihana - Troy, MI was a great one. It's wonderful to know that our team was able to accommodate your daughter's dietary needs and provide an enjoyable dining experience. We apologize for the longer wait time you experienced, and we're working on improving that. We appreciate your feedback and look forward to serving you again soon.

    この情報は役に立ちましたか？

  8. Darryl

    Detroit

    評価・口コミ (2)

    4.0

    評価・口コミ (2)

    6日前にご来店

    1. 総合評価 4
    2. 料理 5
    3. サービス 4
    4. 雰囲気 5
    Our server China and chef K were excellent.The location was clean.
    Benihana - Troy, MI4日前に返信済み
    Hi Darryl, Thank you for taking the time to review us. We're glad to hear that you enjoyed your experience at Benihana - Troy, MI. It's great to know that our team and the chefs met your expectations. We take pride in maintaining a clean and safe environment for our guests, and we're glad you appreciated our location as well. We hope to see you again soon.

    この情報は役に立ちましたか？

  9. Michael

    Detroit

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    6日前にご来店

    1. 総合評価 5
    2. 料理 5
    3. サービス 5
    4. 雰囲気 5
    Thom was great with his service and culinary skills. Highly recommend him…
    Benihana - Troy, MI4日前に返信済み
    Hi Michael, Thank you so much for your kind words and high ratings! We're thrilled to hear that you enjoyed your culinary experience at Benihana - Troy, MI. We always strive to provide excellent service and it's great to know that we met your expectations. We're also glad to know that you highly recommend us. We appreciate your feedback and look forward to serving you again soon. Best regards, The Management Team

    この情報は役に立ちましたか？

  10. Cynthia

    Detroit

    評価・口コミ (2)

    2.0

    評価・口コミ (2)

    7日前にご来店

    1. 総合評価 2
    2. 料理 2
    3. サービス 3
    4. 雰囲気 2
    Ordered a glass of wine at the bar and was served in a Brandy snifter, possibly because there was very little left in the opened bottle. Food quality was very poor.
    Benihana - Troy, MI5日前に返信済み
    Hi Cynthia, We're really sorry to hear about your experience at Benihana - Troy, MI. It's disappointing to know that we didn't meet your expectations in terms of food quality and wine serving. We pride ourselves on the quality of our dishes and it's clear we missed the mark this time. We appreciate your feedback and will certainly look into this matter. We hope you'll give us another chance to provide you with a better dining experience. Best regards, The Management Team

    この情報は役に立ちましたか？

よくある質問

Benihana - Troy, MIはPostmatesとUber Eatsと提携しデリバリーを提供しています。

OpenTableを利用するダイナー4063名がBenihana - Troy, MIを3.6つ星評価しています。

はい。OpenTable で日時と人数を指定して空席を検索し、ご予約を入れてください。

レストランの予約

2名
19:00
本日35回予約が入りました。

デリバリーとテイクアウトのご注文

Benihana - Troy, MIのGoogle マップ

48084 MI Troy, 1985 W. Big Beaver Road,

ダイニングエリア

追加情報

  • 【最寄りの駅・交差点】
    Crooks
  • エリア
    トロイ
  • 【営業時間】
    月～木・日　11:00～22:00 金・土　11:00～23:00
  • 予算
    ～30 USドル
  • 料理ジャンル
    日本料理
  • 【ダイニングスタイル】
    カジュアル
  • Dress code
    スマートカジュアル
  • Parking details
    Free parking for Benihana guests
  • 【ご利用可能カード】
    AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
  • 【その他】
    カクテル, グルテンフリーのメニュー, バー・ラウンジ, ハッピーアワー, ビール, ワイン, 宅配サービス, 本格的なバー, 禁煙席, 肉・魚・卵・乳製品 NG
  • 【ホームページ】
    https://www.benihana.com/
  • 電話番号
    (248) 649-6340
  • 【ケータリング】
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

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