Benihana - Troy, MI

3.6

評価・口コミ（4065）

～30 USドル

日本料理

レストランの予約

2名

2025年1月24日

19:00

本日45回予約が入りました。

特別な食事に最適
グループ・宴会に最適
にぎやか

素晴らしいダイニングを体験できるBenihanaでは、パーソナルシェフが相席のグループ用テーブルにて、伝統的な鉄板焼きの技を披露しています。スライスしたり、さいの目に切ったりと、目の前で繰り広げられる調理の様子を眺めながら、おいしいステーキ、柔らかいチキン、ジューシーなシーフードを目と舌で楽しめます。腕の良い料理人の握る寿司や、特製カクテルも用意しています。 Benihana Troyは、Crooksロードと、サマーセット・コレクションやサマーセット・パーク・ゴルフコース近くのクーリッジ・ハイウェイの間にあるビッグ・ビーバー・ロード沿いに位置しています。駐車場と入り口は建物の後方にあります。8名以上のグループでお越しの場合は18％のサービス料が別途加算されます。鉄板エリアのみ予約できます。寿司バーとラウンジのご予約は受け付けていませんので予めご了承ください。

デリバリーとテイクアウトのご注文

ダイニングエリア

追加情報

【ダイニングスタイル】
カジュアル
予算
～30 USドル
料理ジャンル
日本料理
【営業時間】
月～木・日　11:00～22:00 金・土　11:00～23:00
電話番号
(248) 649-6340
【ホームページ】
https://www.benihana.com/
【ご利用可能カード】
AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Dress code
スマートカジュアル
【ケータリング】
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

エリア
48084 MI Troy, 1985 W. Big Beaver Road,
エリア
トロイ
【最寄りの駅・交差点】
Crooks
Parking details
Free parking for Benihana guests
【その他】
カクテル, グルテンフリーのメニュー, バー・ラウンジ, ハッピーアワー, ビール, ワイン, 宅配サービス, 本格的なバー, 禁煙席, 肉・魚・卵・乳製品 NG

特集

ダイナー4,065人による評価

総合評価

評価・口コミを投稿できるのは、このレストランでお食事をされたダイナーのみです

3.6

3.6（最近の評価をもとに集計）

4料理
3.5サービス
3.4雰囲気
3.1コストパフォーマンス

騒音レベル • 普通

4,066件の口コミ

B
Bianca
Detroit
評価・口コミ (3)
3.0
評価・口コミ (3)
本日ご来店
1. 総合評価 3
2. 料理 3
3. サービス 3
4. 雰囲気 2
It was colder inside then outside and I couldn’t enjoy my food and they didn’t sing happy birthday
この情報は役に立ちましたか？
D
Deborah
Detroit
評価・口コミ (9)
3.0
評価・口コミ (9)
2日前にご来店
1. 総合評価 3
2. 料理 4
3. サービス 3
4. 雰囲気 2
As soon as we walked in we saw an argument between the mgr & a chef. Our waiter was kind but there was a language barrier that caused me to run around & speak to managers. The food is good but priced very high. The waiter failed to coordinate the birthday singers for my husband & one other person at the table who was very upset about it. Women’s restroom needed attention. I don’t think we’ll be back anytime soon.
この情報は役に立ちましたか？
D
Dionicia
Detroit
評価・口コミ (38)
5.0
評価・口コミ (38)
2日前にご来店
1. 総合評価 5
2. 料理 5
3. サービス 5
4. 雰囲気 5
The server was nice and the food was good. The chef did a good job
この情報は役に立ちましたか？
B
Bennettria
Detroit
評価・口コミ (1)
3.0
評価・口コミ (1)
2日前にご来店
1. 総合評価 3
2. 料理 3
3. サービス 3
4. 雰囲気 2
It was overall a good experience. I saw a few pieces of hair and I almost left honestly. It really needs to be cleaned like deep cleaned and even some remodeling. The cooks should have multiple uniforms to change as they do get messy and presentation is a part of the job.
Benihana - Troy, MI1日前に返信済み
Thanks for the review, Bennettria. We're glad to hear that you had a good experience at Benihana - Troy, MI. We apologize for any discomfort caused by the hair you saw. We take cleaning and presentation very seriously and your feedback has been noted. We're also sorry for any inconvenience caused by the lack of uniformity. We're continuously working on improving our service. We hope to see you again soon and provide a better dining experience.
この情報は役に立ちましたか？
F
Frank
Detroit
評価・口コミ (2)
2.0
評価・口コミ (2)
4日前にご来店
1. 総合評価 2
2. 料理 5
3. サービス 1
4. 雰囲気 3
The food was great as always but, for the 1st time the server was horrible. She kept disappearing the cook had to leave 2 times to get things that were not loaded on the cart for our dinners. The server was wearing a coat and was gone for 30 minutes at a time. She was very spotty on things and seemed annoyed when we asked her questions. I am hoping on my next visit we don't get this server as I will be asking for someone else if we do. We have never had a problem before so this we quite shocking. We will be back but, on guard moving forward. Also the menus were new and looked very appealing to the eyes but, the prices have moved up about 30% we came for my daughters birthday. We come about 6 times a year and I would suggest that you change your birthday certificates from a $30 certificate to a $42 Certificate to balance where it was to reflect the new prices. Looking forward to coming again in a few months but, hopefully things will be as they have been in the past not as they were last night.
Benihana - Troy, MI2日前に返信済み
Thanks for the feedback, Frank. We're glad to hear that you enjoyed the food at Benihana - Troy, MI, but we're sorry to hear about your recent experience with our service. We always strive to provide attentive, friendly service to our guests and it seems we fell short during your visit. We take your comments about our service and pricing seriously and will address these issues with our team. We're looking forward to welcoming you back in a few months when you'll have a chance to experience the service you've come to expect from us. Best regards, Benihana - Troy, MI Management Team
この情報は役に立ちましたか？
A
Altovise
Detroit
評価・口コミ (3)
3.0
評価・口コミ (3)
4日前にご来店
1. 総合評価 3
2. 料理 4
3. サービス 3
4. 雰囲気 3
It could have been cleaner, the exhaust was leaking from multiple tables including ours.
Benihana - Troy, MI2日前に返信済み
Thanks for the feedback, Altovise! We're glad to hear that you enjoyed the food at Benihana - Troy, MI. However, we're sorry to hear about the cleanliness and the sound issue you experienced. We value your feedback and will take it into account as we continually strive to improve our guests' experiences. We hope to have the opportunity to serve you again soon.
この情報は役に立ちましたか？
L
Loraine
Detroit
評価・口コミ (3)
2.0
評価・口コミ (3)
4日前にご来店
1. 総合評価 2
2. 料理 5
3. サービス 1
4. 雰囲気 4
To start, the chef was amazing! Very engaging, had sense of humor and kept us laughing! However, the server gave our table very poor service! At first, we sat at a table that had a drip from the hood vent. It dripped a cloudy-brownish liquid that splashed onto 2 plates. We addressed, and were moved to the next table over before ordering. When the beverages came out, no straws were left. Throughout the night, it was as if the server forgot that she was serving our table. We had to wait, long periods in between before we were checked on. We sat there with empty glasses of water & beverages without refilling. Fast forwarding to the end of dinner. All guests had finished eating with our remaining food sitting in front of us, waiting on server to come back so we could ask for the check and carry out boxes. The server finally comes back around, but she was looking very confused and discombobulated. I asked, “Are you ok?” Instead of realizing everyone was ready to check out, she brings a picture of water and fills one of the guests empty glass. This couple already had their to go boxes in front of them, ready to go and just needed the check! We also had to remind her to bring the carry out items and we were not offered the ice-cream, we had to mention it but got that to go. We also waited too long for the server to come back with our receipts and cards! Overall, this was the worse service I have ever experienced from Benihana from the server!
Benihana - Troy, MI2日前に返信済み
Hello Loraine, We're truly sorry for your experience at Benihana - Troy, MI. We strive for excellent service and it's clear we fell short. Your feedback is valuable and will be used to improve. We sincerely apologize for the issues you faced with the service and the confusion with the beverages. We're glad you enjoyed our food and hope you'll give us another chance to provide the exceptional experience you deserve. Best, Benihana - Troy, MI Management Team
この情報は役に立ちましたか？
R
Rebecca
VIP
Detroit
評価・口コミ (2)
1.0
評価・口コミ (2)
4日前にご来店
1. 総合評価 1
2. 料理 4
3. サービス 3
4. 雰囲気 1
The food was great, service ok and restaurant ambiance was awful! The table we were seated at had extremely cold outside air rushing in through the overhead hood vent. Granted it is extremely cold in Michigan right now, however, this was ridiculous. We thought once the chef came it would get better because the hood vent would be on sucking the cold air out along with the smoke from the food cooking. Unfortunately the hood vent was not working. When I said something to the chef he said "I guess it is not working" and then just moved the smoking zucchini to the other side of the grill. I complained to the waitress how cold it was and she didn't offer any solution either. It was so cold that our food only stayed warm for about 10 minutes. I went to speak with the manager - she barely offered an apology. We visit this location at least 10 times a year - have even spent every Christmas Day there for the last 15 years (with the exception of Covid years). Very disappointed for the staff not caring enough to move us and/or compensating us. May need to reconsider visiting this location again.
Benihana - Troy, MI2日前に返信済み
Dear Rebecca, Thank you for taking the time to share your recent experience with us. We're glad you enjoyed the food but are deeply sorry to hear about the issues with the service and ambiance during your visit. Your concerns about the cold air and the malfunctioning hood vent are very valid, and we sincerely apologize for the discomfort this caused. We are especially troubled that our team did not take adequate steps to address your concerns or provide a solution, given your loyalty to our restaurant over the years. Please know we are reviewing this situation with our staff to ensure better responses and improved guest comfort in the future. We value your patronage and hope to have the opportunity to make things right. Sincerely, The Management Team
この情報は役に立ちましたか？
C
Chris
Detroit
評価・口コミ (2)
3.0
評価・口コミ (2)
5日前にご来店
1. 総合評価 3
2. 料理 5
3. サービス 3
4. 雰囲気 4
Service was very slow and not engaged waited 45 minutes once we were seated for beverages and a full hour and 15 minutes before the chef arrived to cook . Price point is top end and disappointing because of the service . Bill was $600 plus for 6 adults Wo t chose to go back
Benihana - Troy, MI2日前に返信済み
Thanks for the review, Chris. We're really sorry to hear about your experience. It's disappointing to know that you had to wait for so long for service and your meal was not up to our usual standards. We strive to provide a smooth and enjoyable dining experience for our guests and it seems we fell short during your visit. Your feedback is valuable to us and we will definitely use it to improve. We hope you give us another chance to make it right.
この情報は役に立ちましたか？
L
LAKSHMI
Detroit
評価・口コミ (2)
2.0
評価・口コミ (2)
6日前にご来店
1. 総合評価 2
2. 料理 4
3. サービス 3
4. 雰囲気 4
While I appreciate the lively and engaging hibachi setup, there were some aspects that left us disappointed. I am vegetarian, and my family dont eat beef. Unfortunately, we were seated at a shared table where the chef cooked beef and other non-vegetarian items on the same grill using the same utensils. This made us uncomfortable, and we were unable to fully enjoy the meal. We ended up eating only rice and taking the rest of the food home, which didn’t feel worth the $50 per person we paid. In other hibachi restaurants we’ve visited, staff members ask about dietary preferences or concerns before seating guests. This small consideration ensures everyone has a pleasant experience. It would be great if your restaurant could adopt a similar approach. When I expressed my concerns to the front desk, I felt they were not addressed with the seriousness I expected. While $50 per person may not be a significant amount for some, it is a premium price for a middle-class family like ours who dine out only occasionally. I hope you take this feedback constructively to improve the experience for guests with dietary restrictions or preferences in the future. I look forward to hearing how you might address these concerns.
Benihana - Troy, MI4日前に返信済み
Thanks for the review, Lakshmi. We're sorry to hear about your experience at our Benihana - Troy, MI location. We take pride in providing a diverse menu and accommodating all dietary needs, and we regret that we fell short in your case. We understand your concerns and will certainly take them into account as we continuously strive to improve our guests' experiences. We hope to have another chance to provide a better dining experience in the future.
この情報は役に立ちましたか？

よくある質問

Benihana - Troy, MIはPostmatesとUber Eatsと提携しデリバリーを提供しています。

OpenTableを利用するダイナー4065名がBenihana - Troy, MIを3.6つ星評価しています。

はい。OpenTable で日時と人数を指定して空席を検索し、ご予約を入れてください。

レストランの予約

2名

2025年1月24日

19:00

本日45回予約が入りました。

デリバリーとテイクアウトのご注文

48084 MI Troy, 1985 W. Big Beaver Road,

ダイニングエリア

追加情報

【最寄りの駅・交差点】
Crooks
エリア
トロイ
【営業時間】
月～木・日　11:00～22:00 金・土　11:00～23:00
予算
～30 USドル
料理ジャンル
日本料理
【ダイニングスタイル】
カジュアル
Dress code
スマートカジュアル
Parking details
Free parking for Benihana guests
【ご利用可能カード】
AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
【その他】
カクテル, グルテンフリーのメニュー, バー・ラウンジ, ハッピーアワー, ビール, ワイン, 宅配サービス, 本格的なバー, 禁煙席, 肉・魚・卵・乳製品 NG

【ホームページ】
https://www.benihana.com/
電話番号
(248) 649-6340
【ケータリング】
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Benihana - Troy, MI

レストランの予約

デリバリーとテイクアウトのご注文

ダイニングエリア

追加情報

特集

100 Detroit / Eastern Michigan Restaurants to Love This Valentine's Day

48 Detroit Restaurants to Connect In For Mother's Day

人気のお料理

Benihana Trio

Shrimp Sushi

Filet Mignon

メニュー

ダイナー4,065人による評価

総合評価

よくある質問

Benihana - Troy, MIは OpenTable 経由のデリバリー注文およびテイクアウトを提供していますか？

Benihana - Troy, MIの評価を教えてください。

Benihana - Troy, MIでは現在予約を受け付けていますか？

レストランの予約

デリバリーとテイクアウトのご注文

ダイニングエリア

追加情報

特集

100 Detroit / Eastern Michigan Restaurants to Love This Valentine's Day

48 Detroit Restaurants to Connect In For Mother's Day