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Pizzeria Portofino - Chicago I had the pleasure of celebrating my birthday at Pizzeria Portofino in Chicago, and I can’t recommend it enough! From the moment I made the reservation, the experience was exceptional. The manager emailed me to ensure everything would be perfect for my special day, which was a thoughtful and personal touch. The atmosphere at the restaurant is warm and inviting, with a lovely Italian charm that makes you feel right at home. The staff is incredibly friendly and attentive, providing service that made the night feel truly special. And then, of course, the food – absolutely amazing! The pizzas were cooked to perfection with fresh ingredients, and the flavors were spot-on. We also enjoyed a variety of appetizers and pasta dishes, all of which were delicious. It’s rare to find a place that combines great food, fantastic service, and a personal touch like this. Pizzeria Portofino definitely made my birthday one to remember, and I’ll certainly be back again.

Our server, Diana, was exceptional. She asked the chef to make a special meal for my wife and I. The chef accepted and Dana was happy to ask on our behalf. Diana was super friendly and very attentive. When we return, we will ask for her section. She was amazing and very kind. It was my daughter's birthday and Diana offered us a free piece of cake. The food was outstanding and there were good sized portions.

Food and service always great here. Except on this night the waitress was a little rushed and unfocused. She forgot to put the order in for one of our pizzas. Then blamed it on us saying we told her we only wanted one. Not what happed at all. We initially ordered 3 pizzas and the. She said they have gluten free why don’t you do two instead so we agreed. She only put the gluten free one in to make and we never received the regular cheese.

Our server Erin was friendly, attentive, and she knew the menu backwards and forwards. All in all, a good evening with good food.