Great Bentley​のグルテンフリーのお店

Came last night for a meal - hadn’t been to the siege house in years. Starter was really good, I then had steak for main but it wasn’t the best unfortunately - plus presentation of the steak could have been better. The place does have a nice atmosphere and our waitress was really helpful and friendly.

We went for the Valentines Day lunch which was wonderful, as always. I ordered the Valentines chocolate box on line when booking. I was hoping the chocolates would arrive at our table as a surprise for my wife. When I mentioned chocolates at the end of our meal our waitress had no idea what I was talking about and brought a senior colleague who also had no clue. Eventually he found the item and shew it to me on his phone and said I needed to order it as an extra, which I had done. So no surprise, eventually they said there will be no charge for the chocolates - which was kind, but the moment had passed. Staff training on 'specials' would be the way forward.

We were a table of 18 dining to celebrate a birthday. Without asking we were offered the private dining room upstairs and having ordered in advance all the adult meals everything just ran so smoothly. From the moment we were greeted at the door we were made to feel welcome, valued and comfortable. The service was brilliant and relaxed in a great way with 6 children to cater for too. Nothing was too much trouble and the birthday sundae wowed us all! Thank you Nicole and all the team. You did a wonderful job.