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Had a wonderful meal at Pianillo. Truly excellent food, friendly service and a great experience overall.

We had lovely roast lunch, the pub was cosy food was good and the staff was very nice, we will come back

We had an exceptional experience during our visit. The outside staff went above and beyond by assisting me as I arrived with my baby and two toddlers in tow. Their kindness and attentiveness made us feel very comfortable, and the entire staff exceeded our expectations. The afternoon tea was delightful, and we thoroughly enjoyed our time there. There were a couple of other families with toddlers and babies as well. My own toddlers, aged 3 and 6, were seated throughout the meal. Once they finished eating, they were excited to see the Christmas tree outside and walked a little quickly in their excitement. Unfortunately, one of the other guests, an older gentleman, commented rudely, asking us to control the children. While we understand that shared spaces require mutual respect, we felt it was an unnecessary remark, as public places naturally involve a lively atmosphere. Despite this minor incident, the staff’s exceptional service and the lovely ambiance made our visit truly enjoyable. Definitely will visit again

Excellent food as usual. Friendly, professional service.

The manageress of the Terrace Restaurant was excellent And made us feel very welcome She was very professional and very friendly The food was excellent We enjoyed the whole experience Our first time at the hotel Regards Martin berriman