C
Callie
シカゴ・イリノイ州評価・口コミ (14)
- 総合評価 1
- 料理 2
- サービス 3
- 雰囲気 3
I appreciate being able to make a reservation on Open Table to ensure that you are seated quickly and that the server let us know right away that the kitchen was a little backed up for a Saturday evening. That is why I give the service 4 stars. The concerns that I have are for the quality for the price (it's gone down in quality and up in price) and the cleanliness of the establishment.
1. The bathroom was horrific, foggy dirty mirror, toilet paper on the seat and floors sticky (I had kids with me, they didn't even want to sit)
2. The music level was so loud, that in the bathroom and standing in the waiting area you could barely hear the person next to you talking
3. All the ketchup containers near us were empty and our food was delivered without utensils
4. The shrimp and chicken tasted great, the blackened Caesar salad that I ordered came with what looks like the equivalent to a half of a chicken breast. There were more croutons than chicken, and it was icy cold chicken. I've had it several times before and it's never been like this
5. I will compliment our server who was doing her best to make our experience enjoyable.
6. As an observer who has also worked in the restaurant industry, it is clear they're understaffed, but tables were not bussed for more than 20 minutes at a time, we even sat with dirty plates and empty drinks for a great length, as I looked around it seemed like it was consistent throughout. Don't plan to be back to this location any time soon.