Shangri-La, Houses at Pittsfield付近のお店

Love having lunch at Roots! Service is excellent and food is delicious.

Excellent food. Excellent service. Comfortable seating.

We've been dining here since the year it opened. Consistently great service and food. The entire staff is very helpful, professional and friendly. Today Rebecca was our server and she was fantastic. Immediately took our drink order and was right back with them. She gave us just the right amount of time to decide our food order. Mrs. B had the Rueben Sandwich with fries and I had the burger with cheese, also with fries. The food was perfectly prepared, the fries delicious. The service was perfect throughout. This is a very well managed restaurant!

We’ve had some inconsistent experiences at the River. Really enjoyed it when they first opened, awesome chicken wings app (large sized pieces), good clean food. Seemed like it went downhill after Covid, trouble finding good/experienced staff, food was disappointing. Our food was much better this time, burgers cooked as ordered, fries weren’t greasy/soggy, and our server seemed knowledgeable. Gripes: the salmon dish is underwhelming for the price, the rice that came with it was bland. Also the desserts were mediocre, cheesecake and mousse layer cake were cold and the cheesecake didn’t seem homemade. Overall, though, better than previous recent visits, and hopefully things are on the upswing!

Had a great time! Enjoyed the drinks and food. We went on a slow night which made it perfect for us since we had a baby with us