New Milford Plant of the Hackensack Water Company付近のお店

Great night @ Capital ! Great service and great food !

First time here with husband and two other friends. Everyone agreed the service (by Alexander our waiter and everyone really the whole staff was superb!). The food was simply delicious, everything presented great and at right temp. The ambiance was just right. The four of us were very impressed. Our new seafood Asian inspired restaurant!

Dear Fogo de Chão Management I am writing to express my disappointment with an issue we encountered during our dinner last night at your Paramus location. While the dining experience itself was enjoyable, an incident towards the end of the evening left a lasting negative impression. When it came time to pay the bill, my credit card was misplaced by the staff. For approximately 30 minutes, the staff searched for my card. During this time, neither my wife nor I received any updates or acknowledgment of the situation. Eventually, our waiter returned with my card and the bill, but the handling of the situation was far from satisfactory. The manager did briefly come by to apologize for the inconvenience, but no meaningful attempt was made to address the frustration or inconvenience caused by this situation. I believe that during such a prolonged and stressful incident, proactive communication and a genuine effort to make amends—such as a timely update or even a courtesy gesture like a discount on the bill—would have demonstrated better customer service. We expected a higher standard of care and professionalism. While mistakes happen, how they are handled reflects your commitment to customer satisfaction. I hope you will take this feedback seriously and consider reviewing your procedures to better address situations like this in the future. I look forward to hearing how this can be improved to ensure a positive experience for your guests moving forward. Thank you for your time and attention. Sincerely, Derick Causing Edit: 11/24/2024 initially gave one star for the experience given the incident however please see below in response to my grievances. Manager Dante called me the following day to apologize for the night before. He rectified the issue by giving my wife and I complimentary dinner coupons at a time of our choosing. While I understand problems do happen I appreciate the gesture by manager Dante. Will be dining with Fogo De Chao.

We had a very nice round table for 7 people. Appetizers and most entrees were delicious. The tuna entree missed the mark. The tuna itself was lacking flavor and the kimchi noodles were too spicy and didn’t seem to pair well with the tuna.

Service is impeccable. This place could be a michelin rated restaurant as the service was performed. The valet understood I wanted to park somewhere and accomodated us. The hostess told us we didn't want to sit where they had us set to sit because of a lot of noise in that area. This was surprising. This was concern and setbup an alternative. You don't see such service in a local kind of place. The service from the server/waiter was impeccable. Patrick was a true server as far as serving us, the customer. Made sure I tasted the beer I was unsure of, through out the night. Just on top of his game. Overall, the service in this place would be worth going even if the food wasn't good BUT it is good. This is a local restaurant servicing real nice people as real nice people. I will frequent =his place