Mexican Sugar - Plano

Mexican Sugar - Plano​で食事をしたお客様による評価・口コミです（最近の評価に基づく）。

1. C

   Cathy

   オクラホマ シティ評価・口コミ (2)

   3.0

   2日前にご来店

   1. 総合評価 3
   2. 料理 2
   3. サービス 4
   4. 雰囲気 5

   Cool atmosphere. Service was good. Food was less than average. Queso has a weird velveeta texture and taste, not great. Chips were stale. Guacamole was good. Ribeye fajitas had no seasoning. Just a cut up steak with no flavor. Enchiladas have the mediocre salsa (same that you get with the chips when you sit down) and queso poured on top. Rice is not Mexican rice. Black beans were good. Overall, not worth returning.
   

   Mexican Sugar - Plano2日前に返信済み

   Thanks for the feedback, Cathy. We're glad to hear that you enjoyed the atmosphere and service at Mexican Sugar - Plano. We're sorry to hear that some of our dishes did not meet your expectations. Your comments on the Queso, Ribeye fajitas, and black beans are noted. We strive to provide flavorful and authentic Mexican cuisine and we'll certainly take your feedback into consideration. We hope you'll give us another chance in the future to provide a better dining experience. Please contact me personally to schedule your next visit, 214.537.4400. Sincerely, Arnold Nitishin Manager
   

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2. D

   Daphne

   サクラメント・サクラメント・バレー評価・口コミ (1)

   1.0

   3日前にご来店

   1. 総合評価 1
   2. 料理 2
   3. サービス 1
   4. 雰囲気 3

   The service was horrible, it took forever for someone to take our order and even after ordering, the food took forever. Ironically, the restaurant was not busy. Very bad experience.
   

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3. M

   Mike

   ラスベガス評価・口コミ (4)

   2.0

   3日前にご来店

   1. 総合評価 2
   2. 料理 3
   3. サービス 1
   4. 雰囲気 2

   The food took way too long to arrive. The waitress was spread thin and we only seen her about every 30 minutes. It took 2.5 hours to eat dinner.
   

   Mexican Sugar - Plano2日前に返信済み

   Thanks for visiting us, Mike. We're sorry to hear about your experience. It's always our goal to provide timely service and delicious food, and we're sorry we fell short during your visit. Your feedback is valuable and will help us improve. Constructive criticism is always greatly appreciated. We hope you'll give us another chance to provide a better dining experience. Sincerely, Arnold Nitishin Manager
   

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4. A

   Ashley VIP

   ニューヨーク評価・口コミ (11)

   5.0

   4日前にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Delicious food and great service. Will definitely be back, thank you!
   

   Mexican Sugar - Plano2日前に返信済み

   Hi Ashley, Thank you so much for your kind words! We're thrilled to hear that you enjoyed our food and service at Mexican Sugar - Plano. It's always our goal to provide our guests with a memorable dining experience. We're delighted that you'll be back and we can't wait to welcome you back for more delicious meals and great service. Best wishes, Arnold Nitishin Manager
   

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5. SM

   SherrieM

   サンフランシスコ・ベイ周辺評価・口コミ (9)

   5.0

   5日前にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Everything was delicious and our waiter, Jamison, was amazing!
   

   Mexican Sugar - Plano4日前に返信済み

   Hello Sherrie! Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your dining experience at Mexican Sugar - Plano. It's great to know that our food and service met your expectations. We strive to provide an amazing experience for all our guests and your feedback is a testament to our efforts. We look forward to welcoming you back soon for another delightful meal. Best regards, Jorge Nuno General Manager
   

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6. E

   Earl VIP

   ナッシュビル評価・口コミ (148)

   3.0

   5日前にご来店

   1. 総合評価 3
   2. 料理 3
   3. サービス 3
   4. 雰囲気 4

   Average food and staff seemed more focused on how they looked than providing service. The atmosphere is very upscale but the food and service are average at best.
   

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7. JH

   JamesH

   ダラス・フォートワース評価・口コミ (1)

   3.0

   6日前にご来店

   1. 総合評価 3
   2. 料理 2
   3. サービス 4
   4. 雰囲気 3

   Food was ok but nothing special. Ceviche was a real disappointment. Service was fine. Mesero is much, much better.
   

   Mexican Sugar - Plano5日前に返信済み

   Hey James, Thank you for taking the time to share your experience at Mexican Sugar - Plano. We're glad to hear that you found our service to be fine, but we're sorry to hear that you found our ceviche adisappointing. We strive to offer a diverse range of flavors in all our dishes, and we're sorry if this one fell short for you. Your feedback is valuable to us and we'll certainly take it into consideration. We hope to have the opportunity to serve you again and provide you with a better experience. Best, Jorge Nuno General Manager
   

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8. J

   Jared

   ダラス・フォートワース評価・口コミ (4)

   5.0

   2025年3月20日にご来店

   1. 総合評価 5
   2. 料理 4
   3. サービス 5
   4. 雰囲気 5

   We had a nice time. First time here. Food was nice and service was good.
   

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9. T

   Tina

   フェーエットビル・ノースウェストアーカンソー州評価・口コミ (13)

   4.0

   2025年3月19日にご来店

   1. 総合評価 4
   2. 料理 4
   3. サービス 4
   4. 雰囲気 5

   We were promptly seated upon entry, however, we did make reservations. The service was good for the most part, but had to ask twice for my granddaughter’s drink. The food arrived warm and promptly.
   

   Mexican Sugar - Plano7日前に返信済み

   Thanks for the feedback, Tina! We're glad to hear that you were promptly seated upon entry and that you were able to make reservations. We apologize if the service was not as prompt as you'd like. We'll definitely take your feedback into account as we strive to improve. We're glad to hear that you enjoyed the food and we hope that despite the hiccups, you had a good time at Mexican Sugar - Plano. We look forward to serving you again! Best Regards, Jorge Nuno General Manager
   

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10. AD

    AngelaD

    ダラス・フォートワース評価・口コミ (2)

    4.0

    2025年3月17日にご来店

    1. 総合評価 4
    2. 料理 4
    3. サービス 5
    4. 雰囲気 3

    Was meeting a friend had not seen in a long time and the music was so loud we had to talk with raised voices. I asked them to turn down but it was only done slightly. Music should only be low in the background. Crab enchiladas was too fishy tasting to me. Other menu items where good along with the server.
    

    Mexican Sugar - Plano2025年3月19日に返信済み

    Thank you AngelaD, So glad to see you enjoyed the service. Thank you for your constructive points. Of course we strive to keep our food fresh, light, and flavorful. Our vibe is to create a pleasant environment for all our guests to enjoy. Thank you again for your comments and patronization. Sincerely, Arnold Nitishin Manager
    

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