Woodland Park​のグループでの食事に使えるレストラン

Dear Fogo de Chão Management I am writing to express my disappointment with an issue we encountered during our dinner last night at your Paramus location. While the dining experience itself was enjoyable, an incident towards the end of the evening left a lasting negative impression. When it came time to pay the bill, my credit card was misplaced by the staff. For approximately 30 minutes, the staff searched for my card. During this time, neither my wife nor I received any updates or acknowledgment of the situation. Eventually, our waiter returned with my card and the bill, but the handling of the situation was far from satisfactory. The manager did briefly come by to apologize for the inconvenience, but no meaningful attempt was made to address the frustration or inconvenience caused by this situation. I believe that during such a prolonged and stressful incident, proactive communication and a genuine effort to make amends—such as a timely update or even a courtesy gesture like a discount on the bill—would have demonstrated better customer service. We expected a higher standard of care and professionalism. While mistakes happen, how they are handled reflects your commitment to customer satisfaction. I hope you will take this feedback seriously and consider reviewing your procedures to better address situations like this in the future. I look forward to hearing how this can be improved to ensure a positive experience for your guests moving forward. Thank you for your time and attention. Sincerely, Derick Causing Edit: 11/24/2024 initially gave one star for the experience given the incident however please see below in response to my grievances. Manager Dante called me the following day to apologize for the night before. He rectified the issue by giving my wife and I complimentary dinner coupons at a time of our choosing. While I understand problems do happen I appreciate the gesture by manager Dante. Will be dining with Fogo De Chao.

Had an amazing time at Djamal for my wife’s birthday!!!! Would 1,000% recommend to anyone looking for a good vibe!! The food is also amazing.

We enjoyed going out for dinner, and this was an experience. The server, Max, was excellent. He told us every dinner special with flair and personality, making every dish sound perfect. At his recommendation, we tried the tuna appetizer on pillow filo dough puffs; wow! We shared the beet salad (excellent), and the crab cakes were delicious. For dinner, the lamb chops were spectacular. We received a visit from Pete, who showed so much care for the details of the gorgeous Mediterranean interior, and Barbara, who ensured everything was perfect. Their care made us feel genuinely valued. We will make this a regular night out.

Took a chance for a last minute anniversary dinner. Great choice! Unbelievably creative cocktails, very attentive after, and really interesting Mexican menu. Taco appetizers were good, but the other dishes - mole enchilada and guava paste tostada - were exceptional. And the cocktail were so good we skipped dessert to indulge in one more round. Great little gem (in a funny strip mall). Highly recommend.

Waitress was excellent. The prices are a little higher now. That’s the only “ bad” thing