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Service was excellent, our waiter went over the menu and recommended some items for us which was helpful. The food and drinks were delicious. The atmosphere was cozy and inviting and the noise level wasn't too loud.

Great experience all around! Food, service and atmosphere all 10/10

LOVE LOVE LOVE this place. always a must stop when i’m in Chicago!! The filet sliders are so good. Drinks are fantastic! Our server Alycia was super nice, she rocks! ASK FOR ALYCIA!!! Will be back soon!

It was very busy but they made sure everything flowed properly. The service was great I was disappointed they ran out of chocolate covered strawberries on valentines day but it still was good

Valentines' day at White Castle is our little tradition and this was the first time at this location, and they did an outstanding job. The sound level was perfect, like most we are not a fam of loud noisy places. The food we are aware of what we are getting and just want it fresh and warm, and it was. This Joliet White Castle team delivered, A+.