Alloro at The Ritz-Carlton, St. Thomas

Alloro at The Ritz-Carlton, St. Thomas​で食事をしたお客様による評価・口コミです（最近の評価に基づく）。

1. J

   Jamieson

   グリーンズボロ、ウィンストン・セーラム、ハイポイント評価・口コミ (5)

   5.0

   4日前にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Great place! Food was amazing and portions were solid
   

   Alloro at The Ritz-Carlton, St. Thomas2日前に返信済み

   Dear Jamieson, We’re delighted to hear that you had a great experience and enjoyed our amazing food and generous portions! Your kind words mean a lot to us, and we truly appreciate your support. We look forward to welcoming you back for another fantastic meal soon! Best regards, The Alloro Team
   

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2. N

   Nick VIP

   ダラス・フォートワース評価・口コミ (1)

   3.0

   5日前にご来店

   1. 総合評価 3
   2. 料理 3
   3. サービス 4
   4. 雰囲気 5

   I didn’t love my food, which was fine, until the hostess came up and asked where else I’ve had that dish before as if she was questioning my authority to not like it?
   

   Alloro at The Ritz-Carlton, St. Thomas2日前に返信済み

   Dear Nick, Thank you for taking the time to share your rating with us. We appreciate your feedback and always strive to improve our guests' experiences. If there’s anything specific that could have made your stay even better, we’d love to hear your thoughts. Your insights help us enhance our service and offerings. We hope to have the opportunity to welcome you back for an even more enjoyable stay in the future. Please don’t hesitate to reach out if we can assist in any way. Best regards, The Alloro Team
   

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3. B

   Brian

   アシュビル・欧米のノースカロライナ州評価・口コミ (11)

   5.0

   2025年3月5日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Great food!! Server was amazing as well! Nice ambience and was enjoyable dinner that everyone liked
   

   Alloro at The Ritz-Carlton, St. Thomas2日前に返信済み

   Dear Brian, We’re thrilled to hear that you enjoyed the great food, amazing service, and lovely ambiance during your dinner! It’s wonderful to know that everyone had an enjoyable experience. Thank you for dining with us—we truly appreciate your kind words and look forward to welcoming you back soon! Best regards, The Alloro Team
   

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4. J

   Joanne VIP

   ニューヨーク評価・口コミ (22)

   5.0

   2025年3月4日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Beautiful scenery, delicious food and great service. We celebrated my husband’s birthday our first night here. Everyone made it very special.
   

   Alloro at The Ritz-Carlton, St. Thomas2日前に返信済み

   Dear Joanne, We're delighted to hear that you enjoyed the beautiful scenery, delicious food, and great service during your visit! It’s especially wonderful to know that our team helped make your husband’s birthday celebration extra special. Thank you for choosing to celebrate with us—we truly appreciate your kind words and look forward to welcoming you back for more memorable moments in the future! Best regards, The Alloro Team
   

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5. S

   Stephanie VIP

   フロリダ南西部評価・口コミ (1)

   3.0

   2025年3月1日にご来店

   1. 総合評価 3
   2. 料理 3
   3. サービス 4
   4. 雰囲気 4

   Table next to us very loud. Other couples dissatisfied as well. Table for 4 then 2 were allowed to sit with them.
   

   Alloro at The Ritz-Carlton, St. Thomas2日前に返信済み

   Dear Stephanie, Thank you for sharing your experience. We regret that the noise level from a neighboring table affected your dining experience. We strive to create a comfortable and enjoyable atmosphere for all guests, and we apologize if this was not the case during your visit. Your feedback is important, and we will review our seating policies to ensure a better balance between accommodating guests and maintaining a pleasant dining environment. We appreciate your input and hope to welcome you back for a more enjoyable experience in the future. Best regards, The Alloro Team
   

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6. P

   Patrick

   沿岸ジョージア評価・口コミ (12)

   3.0

   2025年2月27日にご来店

   1. 総合評価 3
   2. 料理 3
   3. サービス 5
   4. 雰囲気 5

   Service staff and our Server Kayla was fantastic. The food was all hot, tasty, good portions. 1 issue, the carbonara was over salted by a lot. Let the staff know. I don’t know if this is an anomaly or just poor quality control. We finished with a fantastic dessert.
   

   Alloro at The Ritz-Carlton, St. Thomas2日前に返信済み

   Dear Patrick, Thank you for sharing your experience with us. We regret that our cheese and meat platter and Carbonara did not meet your expectations. Your feedback is valuable, and we will review these dishes with our culinary team to ensure we continue to refine and improve our offerings. We strive to provide an exceptional dining experience for all our guests, whether staying at the Ritz or visiting our restaurant. We appreciate your honest input and hope to have the opportunity to provide you with a more enjoyable meal in the future. Best regards, The Alloro Team
   

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7. L

   Lisa

   ニューヨーク評価・口コミ (2)

   5.0

   2025年2月25日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Excellent service. Latoya is friendly, kind and knowledgeable. Excellent food. Favorite restaurant in St Thomas!
   

   Alloro at The Ritz-Carlton, St. Thomas2日前に返信済み

   Dear Lisa, Thank you for your 5-star rating! We’re thrilled to know that your experience with us was exceptional. Your support means the world to our team, and we’re delighted we could make your stay memorable. We look forward to welcoming you back for another fantastic visit soon! Best regards, The Alloro Team
   

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8. S

   Stephen

   ニューヨーク評価・口コミ (2)

   3.0

   2025年2月23日にご来店

   1. 総合評価 3
   2. 料理 2
   3. サービス 3
   4. 雰囲気 4

   Not great Italian food. Cheese and meat platter was an uninspired mess. The Carbonara was mediocre at best, I have never had Carbonara made with Penne pasta before, not good. The only reason to eat here is if you are staying at the Ritz.
   

   Alloro at The Ritz-Carlton, St. Thomas2日前に返信済み

   Dear Stephen, Thank you for sharing your experience with us. We regret that our cheese and meat platter and Carbonara did not meet your expectations. Your feedback is valuable, and we will review these dishes with our culinary team to ensure we continue to refine and improve our offerings. We strive to provide an exceptional dining experience for all our guests, whether staying at the Ritz or visiting our restaurant. We appreciate your honest input and hope to have the opportunity to provide you with a more enjoyable meal in the future. Best regards, The Alloro Team
   

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9. D

   Dan VIP

   シカゴ・イリノイ州評価・口コミ (47)

   5.0

   2025年2月21日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Great server, lovely atmosphere and all tasted good while presented beautifully.
   

   Alloro at The Ritz-Carlton, St. Thomas2日前に返信済み

   Dear Dan, Thank you for your 5-star rating! We’re thrilled to know that your experience with us was exceptional. Your support means the world to our team, and we’re delighted we could make your stay memorable. We look forward to welcoming you back for another fantastic visit soon! Best regards, The Alloro Team
   

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10. T

    Ted

    アトランタ評価・口コミ (3)

    3.0

    2025年2月21日にご来店

    1. 総合評価 3
    2. 料理 2
    3. サービス 3
    4. 雰囲気 5

    Too slow. Food ok. Nice staff when they were available.
    

    Alloro at The Ritz-Carlton, St. Thomas2日前に返信済み

    Dear Ted, Thank you for taking the time to share your experience. We’re glad to hear that you found our staff to be friendly, but we regret that the service was slower than expected. Providing timely and attentive service is important to us, and we will share your feedback with our team to ensure improvements are made. We appreciate your honest input and hope to have the opportunity to provide you with a much better experience in the future. Please don’t hesitate to reach out if there’s anything we can do to assist you. Best regards, The Alloro Team
    

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