M
Michelle
シカゴ・イリ ノイ州評価・口コミ (3)
- 総合評価 1
- 料理 1
- サービス 3
- 雰囲気 3
bad overall.... (staff was great, polite and professional) but they were out of many things (which i don't understand why we just don't send someone over to Meijer across the parking lot) everything took forever because they said the kitchen was backed up.. (there were a lot of extra ppl standing around, so not sure why they couldn't pitch in but??) we asked for pita bread w/ the artichoke dip (because we both had dental surgery recently and can't eat chips...) she said no problem, however they came out so burndt and hard that we still couldn't eat them. they were out of salmon , so i opted just for an order of red potatoes and i was going to share my husbands patty melt. i also got a cup of tomato bisque soup. it had great flavor but too spicy for me so i gave it to him. again the artichoke dip, couldn't eat because the pita chips were rock hard. his patty melt came out, bread rock hard, i took a bite of the burger. too undercooked for my liking (not your fault that is how he ordered it) so he ate the burger and removed the hard bread. he ordered tots but got fries, so a few minutes later she brought out the tots, i had one and there was more salt on it than mcdonalds puts on their french fries. yuk. oh and you were also out of the red potatoes, so i didn't eat much of anything. the people that were sitting around us were also complaining either about not getting seated right away or about their food or food being late... the staff handled everything professionally but its hard for them... i was a waitress before and a lot of customers are NOT understanding of things and will tend to take it out on the staff, which isnt fair to them if its a poorly ran establishment.
Bar Louie - Bolingbrook2025年2月12日に返信済みHello Michelle,
We appreciate you taking the time to share your experience at our Bolingbrook location. We're glad to hear that our staff provided you with polite and professional service. However, we're sorry to hear about the issues you encountered with our food. We always aim to deliver a great experience, and we regret that we missed the mark this time. Please copy this review and send it to me at guest relations so I may make this right for you I will send address in my next response. Sincerely, Lori