Benihana - Chicago, IL

3.8

評価・口コミ（2560）

～30 USドル

日本料理

レストランの予約

2名

2025年1月1日

19:00

本日134回予約が入りました。

グループ・宴会に最適
特別な食事に最適
にぎやか

Welcome to Benihana, a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail.

デリバリーとテイクアウトのご注文

ダイニングエリア

追加情報

【ダイニングスタイル】
カジュアル
予算
～30 USドル
料理ジャンル
日本料理
【営業時間】
月・火・日　11:00～23:00 水・木　11:00～22:00 金・土　11:00～00:00
電話番号
(312) 780-3110
【ホームページ】
https://www.benihana.com/
【ご利用可能カード】
AMEX, Discover, Mastercard, Visa
Dress code
スマートカジュアル
【ケータリング】
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
パーティー・貸切
Benihana Chicago offers 3 private dining rooms for group parties for 20-90 guests. Our private rooms offer unique settings for social and corporate gatherings along with a group dining and bar package.

エリア
60611 IL Chicago, 875 N Michigan Ave, # GP03,
エリア
ダウンタウン/ループ
【最寄りの駅・交差点】
John Hancock Center
Parking details
コインパーキング
【その他】
カクテル, グルテンフリーのメニュー, テラス席, テラス席, バー・ラウンジ, ハッピーアワー, ビール, ワイン, 個室, 宅配サービス, 本格的なバー, 禁煙席, 肉・魚・卵・乳製品 NG

ダイナー2,560人による評価

総合評価

評価・口コミを投稿できるのは、このレストランでお食事をされたダイナーのみです

3.8

3.8（最近の評価をもとに集計）

4.2料理
3.9サービス
3.9雰囲気
3.6コストパフォーマンス

騒音レベル • 普通

2,560件の口コミ

A
Allison
シカゴ・イリノイ州
評価・口コミ (1)
5.0
評価・口コミ (1)
本日ご来店
1. 総合評価 5
2. 料理 5
3. サービス 5
4. 雰囲気 5
Spectacular NYE experience! Seated right away and our chef was fantastic.
この情報は役に立ちましたか？
A
Ashley
セントルイス
評価・口コミ (1)
1.0
評価・口コミ (1)
1日前にご来店
1. 総合評価 1
2. 料理 1
3. サービス 1
4. 雰囲気 1
Was not even able to dine at the restaurant because when we arrived for our 8:00 reservation, we were told they were already 45 minutes behind. We were offered a free appetizer that we could order at the bar, but no children were allowed and we had a minor in our party. Poor management and time wasted.
Benihana - Chicago, IL1日前に返信済み
Dear guest, thank you for sharing your experience. We regret that we didn’t meet your expectations on this occasion. Your feedback helps us improve, and we’d be grateful for the opportunity to make things right. Please contact us through our “Contact Us” page on our website.
この情報は役に立ちましたか？
OT
OpenTable ダイナー
シカゴ・イリノイ州
評価・口コミ (1)
3.0
評価・口コミ (1)
1日前にご来店
1. 総合評価 3
2. 料理 5
3. サービス 2
4. 雰囲気 4
We had a 7:15 reservation and weren't seated for an hour after. Our waiter kept forgetting to bring things like straws, spoons, drinks.
この情報は役に立ちましたか？
F
Farren
ローリー・ダーラム・チャペル・ヒル
評価・口コミ (2)
1.0
評価・口コミ (2)
1日前にご来店
1. 総合評価 1
2. 料理 1
3. サービス 1
4. 雰囲気 1
I recently dined at Benihana, and I must say, it was one of the most disappointing restaurant experiences I've ever had. Despite having a reservation, we waited an astonishing 30 minutes before being seated. Once we finally sat down, we expected the excitement of a hibachi experience, but instead, we were left waiting again—almost 20 minutes between each course. To make matters worse, we never received refills on our drinks, which felt especially neglectful. After being seated, we sat for an additional 20 minutes with nothing to occupy our time—no drinks, no appetizers, not even a friendly greeting from our server. As it was my child's birthday, we were looking forward to some special treatment, but unfortunately, that didn’t happen either. My child didn’t even receive a birthday hat, which is a standard gesture at most restaurants. To top it all off, we were shocked to find that our meals did not come with rice or noodles, which are typically standard accompaniments. For a total bill of $360, this lack of attention to detail and service was unacceptable. Overall, the experience left us frustrated and disappointed. We were looking forward to celebrating a special occasion, but instead, we left feeling neglected and underwhelmed. I cannot recommend Benihana based on this experience.
Benihana - Chicago, IL1日前に返信済み
Dear valued guest, thank you for your review. We apologize for any inconvenience you experienced and would appreciate the opportunity to learn more. Please contact us by visiting our "Contact Us" page on our website
この情報は役に立ちましたか？
K
Kevin
ウィスコンシン州
評価・口コミ (1)
3.0
評価・口コミ (1)
1日前にご来店
1. 総合評価 3
2. 料理 5
3. サービス 2
4. 雰囲気 4
The food was delicious but the service was slow and lacking and easily took 30min for the check. Luckily we were paired with a lovely family and made some new friends!
Benihana - Chicago, IL1日前に返信済み
Dear valued guest, we’re sorry to learn that your visit was less than satisfactory. We take your feedback seriously and would love the opportunity to discuss how we can improve. Please visit our “Contact Us” page on our website to share more details.
この情報は役に立ちましたか？
J
Jimena
シカゴ・イリノイ州
評価・口コミ (1)
2.0
評価・口コミ (1)
2日前にご来店
1. 総合評価 2
2. 料理 3
3. サービス 2
4. 雰囲気 1
Terrible experience for multiple reasons. Here are some: My party of 7 was sat down 40 minutes late. We made a reservation for 7 p.m. and were sat down at 7:40. Hostess said she had no control over the reservations. They sat us down next to a trashy couple who kept making out in front of us and my young kids. The food was mediocre at best and not worth the price.
Benihana - Chicago, IL1日前に返信済み
Dear guest, thank you for your review. We apologize if we fell short of delivering the experience you expected. We are always looking to enhance our service and would appreciate any further information you can provide. Please contact us through our “Contact Us” page on our website.
この情報は役に立ちましたか？
A
Amy
シカゴ・イリノイ州
評価・口コミ (1)
1.0
評価・口コミ (1)
2日前にご来店
1. 総合評価 1
2. 料理 1
3. サービス 3
4. 雰囲気 1
We had a 7pm reservation that we arrived early for. We were not seated until 8pm and did not leave the restaurant until 9:50pm. The restaurant was dirty, 2 plates on our table had stuck on food, the edamame was dry. I will say our cook Alexis was amazing and went above and beyond. For our first experience we will not be back.
Benihana - Chicago, IL1日前に返信済み
Dear valued guest, we’re sorry that your recent visit did not meet your expectations. Your feedback is important to us, and we would like to understand more about your experience. Please reach out to us by visiting our “Contact Us” page on our website.
この情報は役に立ちましたか？
B
Brandi
VIP
シカゴ・イリノイ州
評価・口コミ (1)
1.0
評価・口コミ (1)
3日前にご来店
1. 総合評価 1
2. 料理 1
3. サービス 1
4. 雰囲気 1
The manager was EXTREMELY RUDE!! We waited for a table over 40 mins when we had a reservation at 8:15 and we arrived at 7:50. After having to ask about our table again we finally was seated at a dirty table. The front waiter came with a dirty towel to clean the table after sitting at a table that haven’t been cleaned! Then got mad when I asked to speak with a manager. The African American light skinned heavy set guy with the suit said he was the manager and was very rude . Need to do better with customer service and wait times
Benihana - Chicago, IL1日前に返信済み
Dear guest, thank you for sharing your experience. We regret that we didn’t meet your expectations on this occasion. Your feedback helps us improve, and we’d be grateful for the opportunity to make things right. Please contact us through our “Contact Us” page on our website.
この情報は役に立ちましたか？
K
Kelly
VIP
シカゴ・イリノイ州
評価・口コミ (4)
2.0
評価・口コミ (4)
3日前にご来店
1. 総合評価 2
2. 料理 5
3. サービス 1
4. 雰囲気 3
There was a person who was gluten free in our meal. The chef properly made adjustments however the server gave her the salad and soup that wasn’t gluten free and didn’t say anything when handing it to her. Only the chef informed the guest while she was eating the salad. Also we didn’t get seated until after 830 (reservations at 8 pm) and drinks took minimum 20+ minutes to get.
この情報は役に立ちましたか？
R
Ryan
ミネアポリス・セントポール
評価・口コミ (1)
1.0
評価・口コミ (1)
3日前にご来店
1. 総合評価 1
2. 料理 1
3. サービス 1
4. 雰囲気 2
Understaffed and overcapacity. The chefs are great but the other employees lack timely customer reception.
Benihana - Chicago, IL1日前に返信済み
Dear guest, thank you for your comments. We regret that we did not provide the level of service you anticipated. We’re dedicated to improving and would appreciate any additional details you can offer. Please contact us through our “Contact Us” page on our website.
この情報は役に立ちましたか？

よくある質問

Benihana - Chicago, ILはPostmatesとUber Eatsと提携しデリバリーを提供しています。

OpenTableを利用するダイナー2560名がBenihana - Chicago, ILを3.8つ星評価しています。

はい。OpenTable で日時と人数を指定して空席を検索し、ご予約を入れてください。

レストランの予約

2名

2025年1月1日

19:00

本日134回予約が入りました。

デリバリーとテイクアウトのご注文

60611 IL Chicago, 875 N Michigan Ave, # GP03,

ダイニングエリア

追加情報

【最寄りの駅・交差点】
John Hancock Center
エリア
ダウンタウン/ループ
【営業時間】
月・火・日　11:00～23:00 水・木　11:00～22:00 金・土　11:00～00:00
予算
～30 USドル
料理ジャンル
日本料理
【ダイニングスタイル】
カジュアル
Dress code
スマートカジュアル
Parking details
コインパーキング
【ご利用可能カード】
AMEX, Discover, Mastercard, Visa
【その他】
カクテル, グルテンフリーのメニュー, テラス席, テラス席, バー・ラウンジ, ハッピーアワー, ビール, ワイン, 個室, 宅配サービス, 本格的なバー, 禁煙席, 肉・魚・卵・乳製品 NG

【ホームページ】
https://www.benihana.com/
電話番号
(312) 780-3110
【ケータリング】
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
パーティー・貸切
Benihana Chicago offers 3 private dining rooms for group parties for 20-90 guests. Our private rooms offer unique settings for social and corporate gatherings along with a group dining and bar package.

Benihana - Chicago, IL

レストランの予約

デリバリーとテイクアウトのご注文

ダイニングエリア

追加情報

メニュー

ダイナー2,560人による評価

総合評価

よくある質問

Benihana - Chicago, ILは OpenTable 経由のデリバリー注文およびテイクアウトを提供していますか？

Benihana - Chicago, ILの評価を教えてください。

Benihana - Chicago, ILでは現在予約を受け付けていますか？

レストランの予約

デリバリーとテイクアウトのご注文

ダイニングエリア

追加情報