Benihana - Chicago, IL

3.9

評価・口コミ（2530）

～30 USドル

日本料理

レストランの予約

2名

2024年12月16日

19:00

本日53回予約が入りました。

グループ・宴会に最適
特別な食事に最適
にぎやか

Welcome to Benihana, a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail.

デリバリーとテイクアウトのご注文

ダイニングエリア

追加情報

【ダイニングスタイル】
カジュアル
予算
～30 USドル
料理ジャンル
日本料理
【営業時間】
月・火・日　11:00～23:00 水・木　11:00～22:00 金・土　11:00～00:00
電話番号
(312) 780-3110
【ホームページ】
https://www.benihana.com/
【ご利用可能カード】
AMEX, Discover, Mastercard, Visa
Dress code
スマートカジュアル
【ケータリング】
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
パーティー・貸切
Benihana Chicago offers 3 private dining rooms for group parties for 20-90 guests. Our private rooms offer unique settings for social and corporate gatherings along with a group dining and bar package.

エリア
60611 IL Chicago, 875 N Michigan Ave, # GP03,
エリア
ダウンタウン/ループ
【最寄りの駅・交差点】
John Hancock Center
Parking details
コインパーキング
【その他】
カクテル, グルテンフリーのメニュー, テラス席, テラス席, バー・ラウンジ, ハッピーアワー, ビール, ワイン, 個室, 宅配サービス, 本格的なバー, 禁煙席, 肉・魚・卵・乳製品 NG

ダイナー2,530人による評価

総合評価

評価・口コミを投稿できるのは、このレストランでお食事をされたダイナーのみです

3.9

3.9（最近の評価をもとに集計）

4.2料理
4.1サービス
4雰囲気
3.8コストパフォーマンス

騒音レベル • 普通

2,530件の口コミ

N
Natalia
ロサンゼルス
評価・口コミ (2)
1.0
評価・口コミ (2)
1日前にご来店
1. 総合評価 1
2. 料理 5
3. サービス 1
4. 雰囲気 5
While the food was good and the show that comes with it was really entertaining, we had to wait an hour to get the table we MADE A REAERVATION FOR. The front house guy was extra rude and I really question whether he should have that function as his attitude was unacceptable. When I went to ask how much longer we would have to wait for the table that we had reserved after 30 minutes of waiting patiently, he said that if i don’t like to wait that much I can always eat at the bar. Will not be coming back to be treated this way.
Benihana - Chicago, IL本日返信済み
Thanks for the review, Natalia. We're glad to hear that you enjoyed the food and entertainment at Benihana - Chicago. However, we're truly sorry to hear about your experience with the reservation. We understand how frustrating it can be to wait for a table, especially when you've made a reservation, and we apologize for any discomfort caused. We assure you that this is not the standard of service we aim to provide. Your feedback is important to us and we will certainly look into this matter. We hope you'll give us another chance to serve you better in the future.
この情報は役に立ちましたか？
E
Erik
ラスベガス
評価・口コミ (3)
5.0
評価・口コミ (3)
4日前にご来店
1. 総合評価 5
2. 料理 5
3. サービス 5
4. 雰囲気 5
Experiencing this place during the holiday season was very nice decorations and scenery. Just made the whole experience even more.
この情報は役に立ちましたか？
J
Jenny
シカゴ・イリノイ州
評価・口コミ (8)
5.0
評価・口コミ (8)
2024年12月8日にご来店
1. 総合評価 5
2. 料理 5
3. サービス 5
4. 雰囲気 5
We loved our experience and especially our chef Sergio was outstanding. He gave special attention to our toddler and the food was amazing! We will be back!
Benihana - Chicago, IL6日前に返信済み
Thanks for the feedback, Jenny! We're thrilled to hear that you and your family had a fantastic time at Benihana - Chicago. It's wonderful to know that our team was able to provide outstanding service and that you enjoyed our food. We're especially glad you felt the value was worth it! We can't wait to welcome you back for another memorable experience.
この情報は役に立ちましたか？
S
Simon
ロサンゼルス
評価・口コミ (3)
VIP
2.0
評価・口コミ (3)
2024年12月8日にご来店
1. 総合評価 2
2. 料理 4
3. サービス 3
4. 雰囲気 3
8pm reservation on Saturday night. Was told they were 40 mins behind. Got seated at 9:35pm. Waited almost another hour for chef to show up. Was 11:00pm before we got food. We walked out an 8:00pm reservation at 11:50pm. Hostess desk was overwhelmed. Management was clueless. Bad experience.
Benihana - Chicago, IL7日前に返信済み
Hey, Simon! We're truly sorry to hear about your recent experience at Benihana - Chicago. We understand how frustrating it can be to wait for a long time, especially when you've made a reservation. We apologize for the inconvenience you experienced, especially with the timing of the service. Your feedback is invaluable to us as we strive to improve our service. We're taking your comments into account and hope to serve you better in the future. Best, The Management Team
この情報は役に立ちましたか？
C
Carey
ボストン
評価・口コミ (1)
1.0
評価・口コミ (1)
2024年12月8日にご来店
1. 総合評価 1
2. 料理 4
3. サービス 1
4. 雰囲気 1
Even with a reservation we waited nearly 2 hours to get seated and get our food.
この情報は役に立ちましたか？
m
mark
インディアナ州
評価・口コミ (3)
1.0
評価・口コミ (3)
2024年12月8日にご来店
1. 総合評価 1
2. 料理 5
3. サービス 1
4. 雰囲気 3
Good food, great show by the chef but completely overshadowed by 1hr 15 minute wait for a table after making a reservation, little to no communication as to when we would be seated and not even a free drink for the inconvenience
Benihana - Chicago, IL7日前に返信済み
Thanks for the review, Mark! We're thrilled to hear that you enjoyed our food and the chef's show at Benihana - Chicago. However, we're truly sorry to hear about the long wait you experienced and the lack of communication about your reservation. We understand how frustrating that can be, especially when you've made a reservation. We appreciate your patience and understanding, and we're glad to hear that you enjoyed the food. We hope to have the opportunity to serve you better in the future.
この情報は役に立ちましたか？
D
Donna
オクラホマシティ
評価・口コミ (1)
2.0
評価・口コミ (1)
2024年12月6日にご来店
1. 総合評価 2
2. 料理 2
3. サービス 4
4. 雰囲気 4
We had reservations 2 hours before a show. Because it took so long to seat us and get the service started, I realized we weren’t going to have time to enjoy dinner and get to our show on time. I told the wait staff and offered to leave but they assured me they’d have us out in 45 minutes. We only had time to enjoy 1/3 of what we ordered. The steak was served, the rice was ready as we were putting our coats on to leave and the scallops weren’t even cooking yet. We were charged for the entire meal and it would have been great customer service to at least offer a discount since we notified the staff, were assured we had time for our meal and was only served 1/3 of it.
Benihana - Chicago, IL7日前に返信済み
Thanks for the review, Donna! We're truly sorry to hear about your recent experience at Benihana - Chicago. It's clear that we didn't meet your expectations, especially regarding the timing of your reservation and the quality of your meal. We understand how frustrating this must have been for you, and we sincerely apologize for any inconvenience caused. We appreciate your feedback and will use it to improve our service. We hope you'll give us another chance to provide you with the quality experience you deserve.
この情報は役に立ちましたか？
B
Bruce
ハワイ
評価・口コミ (1)
1.0
評価・口コミ (1)
2024年11月30日にご来店
1. 総合評価 1
2. 料理 4
3. サービス 1
4. 雰囲気 4
Normally this Benihana location is good but last visit they really dropped the ball on service. Slow and uncaring all night. Other groups had the same poor experience. Complaints to the manager were met with indifference, which was probably the most frustrating part.
Benihana - Chicago, IL2024年12月2日に返信済み
Dear Bruce! We are sorry to hear about your recent experience at our location. It's clear that we fell short in meeting your expectations, and for that, we sincerely apologize. We're always looking for ways to improve our service, and your feedback is invaluable to us. We hope you'll give us another chance to make it right in the future. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website.
この情報は役に立ちましたか？
M
Michelle
ロサンゼルス
評価・口コミ (1)
1.0
評価・口コミ (1)
2024年11月30日にご来店
1. 総合評価 1
2. 料理 2
3. サービス 1
4. 雰囲気 1
Worst restaurant experience I’ve ever had. Manager Lance horribly rude. I will post a full fledge review on TikTok and Google. This was my granddaughters 5th birthday and we made reservations for 6:30 pm, arrived at 6:15, and we were not seated until 7:25 pm. I should state the other quests at our table, strangers to us, basically stated to the manager your service has been poor and you really need to step up your game. I cannot detail every thing that went on here but I will never return.
Benihana - Chicago, IL2024年12月2日に返信済み
Hey Michelle! We are sorry to hear about your recent experience at our location. It's clear that we fell short in meeting your expectations, and for that, we sincerely apologize. We're always looking for ways to improve our service, and your feedback is invaluable to us. We hope you'll give us another chance to make it right in the future. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website.
この情報は役に立ちましたか？
C
Christi
シカゴ・イリノイ州
評価・口コミ (1)
5.0
評価・口コミ (1)
2024年11月29日にご来店
1. 総合評価 5
2. 料理 5
3. サービス 5
4. 雰囲気 5
Staff was very pleasant and welcoming Food was amazing Entertaining presentation Great experience overall
Benihana - Chicago, IL2024年11月30日に返信済み
Hello, Christi! Thank you for your wonderful review! We're thrilled to hear that you had an enjoyable dining experience at Benihana - Chicago. It's great to know that our staff's welcoming attitude, as well as our food and entertaining presentation, contributed to your positive experience. We strive to provide the best service and food to our guests, and your feedback is a testament to our efforts. We look forward to serving you again soon. Best regards, The Management Team
この情報は役に立ちましたか？

よくある質問

Benihana - Chicago, ILはPostmatesとUber Eatsと提携しデリバリーを提供しています。

OpenTableを利用するダイナー2530名がBenihana - Chicago, ILを3.9つ星評価しています。

はい。OpenTable で日時と人数を指定して空席を検索し、ご予約を入れてください。

レストランの予約

2名

2024年12月16日

19:00

本日53回予約が入りました。

デリバリーとテイクアウトのご注文

60611 IL Chicago, 875 N Michigan Ave, # GP03,

ダイニングエリア

追加情報

【最寄りの駅・交差点】
John Hancock Center
エリア
ダウンタウン/ループ
【営業時間】
月・火・日　11:00～23:00 水・木　11:00～22:00 金・土　11:00～00:00
予算
～30 USドル
料理ジャンル
日本料理
【ダイニングスタイル】
カジュアル
Dress code
スマートカジュアル
Parking details
コインパーキング
【ご利用可能カード】
AMEX, Discover, Mastercard, Visa
【その他】
カクテル, グルテンフリーのメニュー, テラス席, テラス席, バー・ラウンジ, ハッピーアワー, ビール, ワイン, 個室, 宅配サービス, 本格的なバー, 禁煙席, 肉・魚・卵・乳製品 NG

【ホームページ】
https://www.benihana.com/
電話番号
(312) 780-3110
【ケータリング】
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
パーティー・貸切
Benihana Chicago offers 3 private dining rooms for group parties for 20-90 guests. Our private rooms offer unique settings for social and corporate gatherings along with a group dining and bar package.

Benihana - Chicago, IL

レストランの予約

デリバリーとテイクアウトのご注文

ダイニングエリア

追加情報

メニュー

ダイナー2,530人による評価

総合評価

よくある質問

Benihana - Chicago, ILは OpenTable 経由のデリバリー注文およびテイクアウトを提供していますか？

Benihana - Chicago, ILの評価を教えてください。

Benihana - Chicago, ILでは現在予約を受け付けていますか？

レストランの予約

デリバリーとテイクアウトのご注文

ダイニングエリア

追加情報