Benihana - Downey, CA

4.0

評価・口コミ（5931）

～30 USドル

日本料理

レストランの予約

2名

2025年1月25日

19:00

本日103回予約が入りました。

特別な食事に最適
にぎやか
グループ・宴会に最適

他にはないダイニング体験を楽しめるBenihana（ベニハナ）では、専属のシェフが相席テーブルで鉄板焼きの技を披露しています。スライスしたり、さいの目に切ったりと、目の前で繰り広げられる調理の様子を眺めながら、おいしいステーキ、柔らかいチキン、ジューシーなシーフードを目と舌で楽しめます。ダウニーのプロムナードに位置する約883m²のレストランで、店内には寿司カウンター、カクテルラウンジ、広々としたダイニングエリアがあります。カジュアルな雰囲気のラウンジエリアでは、おいしいカクテルや新鮮なネタを使った寿司を楽しめます。19卓の鉄板焼きテーブルでは、シェフが世界的に有名な匠の技を披露し、ユニークで楽しいダイニング・エクスペリエンスを提供しています。イベントやプライベートパーティーにも対応可能で、お客様が満足できるひとときを演出しています。詳細と価格については、電話でお問い合わせください。

デリバリーとテイクアウトのご注文

プライベートダイニング

イベントにお使いください

詳細を見る

ダイニングエリア

追加情報

【ダイニングスタイル】
カジュアル
予算
～30 USドル
料理ジャンル
日本料理
【営業時間】
月～木・日　11:00～22:00 金・土　11:00～23:00
電話番号
(562) 372-9210
【ホームページ】
https://www.benihana.com/
【ご利用可能カード】
AMEX, Discover, Mastercard, Visa
Dress code
スマートカジュアル
【ケータリング】
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
パーティー・貸切
Looking for the perfect venue for your next event? Look no further! Come and enjoy a private room at Benihana. Book now and make lasting memories!
パーティー・貸切のお問い合わせ
our Private Event Coordinator: (562) 372-9210

エリア
90242 CA Downey, 8801 Apollo Way,
エリア
ダウニー/ノーウォーク/サンタフェ・スプリングス
【最寄りの駅・交差点】
Downey Promenade
Parking details
コインパーキング
【その他】
カクテル, グルテンフリーのメニュー, テラス席, テラス席, バー・ラウンジ, ハッピーアワー, ビール, ワイン, 個室, 宅配サービス, 屋内暖炉, 本格的なバー, 禁煙席, 肉・魚・卵・乳製品 NG

ダイナー5,931人による評価

総合評価

評価・口コミを投稿できるのは、このレストランでお食事をされたダイナーのみです

4.0

4（最近の評価をもとに集計）

4.3料理
4サービス
4雰囲気
3.8コストパフォーマンス

騒音レベル • 普通

ダイナーが選ぶベストレストラン

East LA
子連れOK
East LA
一番予約が入ったお店

5,931件の口コミ

J
Jakeisha
VIP
ロサンゼルス
評価・口コミ (4)
1.0
評価・口コミ (4)
2日前にご来店
1. 総合評価 1
2. 料理 2
3. サービス 1
4. 雰囲気 1
One of the worst dining experiences. We were sat in the lobby area. People consistently walked behind our table since this was the only walkway from the bar to the main dining area. The chef even had to warn people as they walked behind the hot grill. The other people that sat with us were also upset as our rolling teppanyaki table is sitting in the area that is usually the lobby. Meanwhile, the main dining room had so many empty tables. The waitress was so rude and didn’t understand how to explain how the coupons worked. She was inattentive. The chef was a little creepy and kept calling me “momma.” So weird. I was talking to my husband when he first arrived and then he made a comment about me ignoring him. If I said something to my husband during the cooking portion, the chef would ask what’s wrong? But in a strange tone. The manager was helpful but he became very busy at the end. Once the chef left, the waitress did not return and the manager was trying to juggle several tables. We had a lengthy wait for boxes, check and for someone to get the payment method. This used to be my favorite location and now I likely won’t return. The service just keeps getting worse.
Benihana - Downey, CA1日前に返信済み
Thanks for the review, Jakeisha. We're truly sorry to hear about your recent experience at Benihana - Downey, CA. We strive to provide a welcoming atmosphere and attentive service, and we're disappointed to hear that we fell short during your visit. We take your comments about the lobby area, the service, and the behavior of our chef seriously. We also apologize for any misunderstanding about the coupons and we will certainly work on improving this. We understand that we missed the mark this time and we hope we can have another chance to deliver the quality service you've come to expect from us. Sincerely, The Management Team
この情報は役に立ちましたか？
E
Enjanae
ロサンゼルス
評価・口コミ (5)
4.0
評価・口コミ (5)
4日前にご来店
1. 総合評価 4
2. 料理 5
3. サービス 4
4. 雰囲気 4
The wait was long for a chef to start preparing our food! The chef himself was great!!! Good energy kept us talking and enjoying the food experience
Benihana - Downey, CA3日前に返信済み
Thanks for the feedback, Enjanae! We're thrilled to hear that you had a great time at Benihana - Downey, CA. We're glad that you enjoyed our food and the energy of our team. We apologize for the wait you experienced but are glad that it didn't dampen your overall experience. We look forward to serving you again soon!
この情報は役に立ちましたか？
P
Porsche
ロサンゼルス
評価・口コミ (1)
5.0
評価・口コミ (1)
4日前にご来店
1. 総合評価 5
2. 料理 5
3. サービス 5
4. 雰囲気 5
Chef Quail was such a lively and fun guy! The meal and everything was just great.
Benihana - Downey, CA3日前に返信済み
Thanks for the review, Porsche! We're thrilled to hear that you had a great experience at Benihana - Downey, CA. It's wonderful to know that our team made you feel welcome and that you enjoyed your meal. We always strive to provide fun and lively dining experiences for our guests, and it's rewarding to hear that we succeeded. We appreciate your high ratings and look forward to serving you again soon!
この情報は役に立ちましたか？
OT
OpenTable ダイナー
ロサンゼルス
評価・口コミ (1)
5.0
評価・口コミ (1)
5日前にご来店
1. 総合評価 5
2. 料理 5
3. サービス 5
4. 雰囲気 5
Quay is great. Food was delicious. I Always come back.
この情報は役に立ちましたか？
T
Ty
VIP
ロサンゼルス
評価・口コミ (1)
1.0
評価・口コミ (1)
5日前にご来店
1. 総合評価 1
2. 料理 1
3. サービス 2
4. 雰囲気 1
What experience?? The chef was dry!! No interaction with the table at all! No “tricks”, food bland, we barley got the 2 sauces mid way through the meal. He seemed as if he didn’t want to be there. The server…seemed to be forgetful and just backwards. A waste of time and money! Food portion, especially the chicken (6 pieces to be exact) was not worth the money!!
Benihana - Downey, CA4日前に返信済み
Thanks for the review, Ty. We're truly sorry to hear about your disappointing experience at Benihana - Downey, CA. We strive to provide an exceptional dining experience and it's clear we fell short during your visit. Your comments about the chef and server are noted and we assure you that we're taking them seriously. We hope you'll give us another chance to make it right. Best, Benihana - Downey, CA Management Team
この情報は役に立ちましたか？
M
Mireya
オレンジカウンティ
評価・口コミ (2)
1.0
評価・口コミ (2)
5日前にご来店
1. 総合評価 1
2. 料理 4
3. サービス 1
4. 雰囲気 3
Honestly terrible experience. The food was good but the service was AWFUL. The server was nice but nowhere to be found. The chef had an attitude, and there were NO bussers until we packed up our left overs- So the table was full of empty dishes, cups, dirty napkins etc. the chef didn’t appear at our table until 1 hour & 15 minutes after being seated. Either the server or kitchen forgot an appetizer and we were absolutely starving by the time the chef began cooking. I cannot stress enough how terrible our experience was. Then my husband spoke to the manager (who was a teenager) & the manager never came to check up on us or make sure things were moving smoothly since complain. I will not be returning.
Benihana - Downey, CA4日前に返信済み
Thanks for the review, Mireya. We're truly sorry to hear about your experience at Benihana - Downey, CA. We strive to provide excellent service and it's clear we fell short during your visit. We understand the frustration caused by the service delay and the oversight with the appetizer. We're taking your feedback seriously and will address these issues with our team. We hope you'll give us another chance to provide the quality experience you deserve. Best regards, The Management Team
この情報は役に立ちましたか？
c
carmen
ロサンゼルス
評価・口コミ (3)
1.0
評価・口コミ (3)
6日前にご来店
1. 総合評価 1
2. 料理 1
3. サービス 1
4. 雰囲気 1
We waited over an hour and a half for a cook to come for a table prior to that 10 min for a manager to come to our table to speak to us. Conveniently right after the cook and he was not very helpful. There was a table that arrived 40 minutes after were served prior to us. We let the manager know aside from waiting an hour and a half to have a cook arrive, which doesn’t include another hour for them to cook the food. We noticed the table next to us who arrived 40 minutes after us had the cook arrive about 10 to 15 minutes before us. The manager, tried to blame it on the waitress that she probably put the order late. We know that’s not true. We advised that we were leaving and at no point did he tried to rectify the situation. We advise we were not ever returning it again, but this is an issue that Benihana has every time we go. This is by far the longest we’ve ever waited but they sit you right away, but they just do not have enough cooks working we did get up and leave.
Benihana - Downey, CA4日前に返信済み
Hi Carmen, We're truly sorry to hear about your recent experience at Benihana - Downey, CA. We understand how frustrating it can be to wait, especially when you have a reservation. We assure you that it's not our intention to keep our guests waiting. We appreciate your patience and understanding, and we're truly sorry that your visit didn't meet your expectations. We will address this issue with our team to ensure that it doesn't happen again. We hope you'll give us another chance to provide you with the exceptional service we're known for. Best, The Management Team
この情報は役に立ちましたか？
C
CAROL
Vancouver
評価・口コミ (5)
1.0
評価・口コミ (5)
6日前にご来店
1. 総合評価 1
2. 料理 2
3. サービス 2
4. 雰囲気 4
Our reservation for 2 was for 5:00. We were not seated until 5:40. We did not get our food until 6:37. My order was wrong I told the cook I ordered the Hibachi Chateaubriand (filet with mushrooms medium rare). He said no , I ordered the filet . The meat was rare, cold on the inside. I asked him to please cook it more, he did but with attitude. We finally left at 7:22. I did tell the hostess before being seated we had a concert and asked to be seated as soon as possible. We were seated with a party of approximately 15, a party of 3 and the two of us (2 tepanyaki tables). At first we were seated with a party of 3 , they moved us around and we ended up with the big party and the other three had their own table. They left by 6:45 (I asked them what time was their reservation, they told me 5:15. I have gone to many different Benihana location (San Diego, Torrance, Anaheim, Las Vegas and Honolulu) this was the worst experience, the staff is not organized and the food quality is not the usual high standard. I would not return to this location and will not recommend it to my family and friends.
Benihana - Downey, CA5日前に返信済み
Thanks for visiting us, Carol. We're truly sorry to hear about your recent experience at Benihana - Downey, CA. We regret the delay in seating and the issue with your order. We assure you that this is not the standard we aim for. We'll address these concerns with our team to ensure improvements are made. We hope you'll give us another chance to provide the high-quality dining experience we're known for. Best, The Management Team
この情報は役に立ちましたか？
e
evone
ロサンゼルス
評価・口コミ (5)
4.0
評価・口コミ (5)
2025年1月16日にご来店
1. 総合評価 4
2. 料理 5
3. サービス 3
4. 雰囲気 4
My overall experience was pretty good. I will say the front desk needs to be more welcoming. They were not approachable and talking about their personal life in front of everyone and not being attentive to the guests. But my waiter, server, and chef were excellent.
Benihana - Downey, CA2025年1月17日に返信済み
Thanks for the feedback, Evone! We're thrilled to hear that you had a good experience at Benihana - Downey, CA. We apologize if you felt the need to bring up your concerns about the front desk. We strive to create a welcoming atmosphere for all our guests and we'll definitely take your comments into consideration. As for the service, we're glad to hear that our team was able to meet your expectations. We hope to see you again soon for another excellent dining experience!
この情報は役に立ちましたか？
C
Carolina
サンフランシスコ・ベイ周辺
評価・口コミ (1)
2.0
評価・口コミ (1)
2025年1月12日にご来店
1. 総合評価 2
2. 料理 2
3. サービス 2
4. 雰囲気 3
Our experience yesterday was not good at all. First of all we waited 20 minutes to be seated at our table then after they seated us it took 1 hour 25 minutes for the cook to come and the food was not good at all, it had no flavor whatsoever and the portions were too small, I don’t mind to pay for something good but for what we paid it yesterday wasn’t worth it.
Benihana - Downey, CA2025年1月13日に返信済み
Thanks for the feedback, Carolina. We're truly sorry to hear about your recent experience at Benihana - Downey, CA. It's disappointing to know that the wait time and the quality of food did not meet your expectations. We take pride in our food and service, and we're sorry that we fell short this time. We appreciate your feedback and will use it to improve. We hope you will give us another chance to provide the quality experience you deserve. The Management Team
この情報は役に立ちましたか？

よくある質問

Benihana - Downey, CAはPostmatesとUber Eatsと提携しデリバリーを提供しています。

OpenTableを利用するダイナー5931名がBenihana - Downey, CAを4つ星評価しています。

はい。OpenTable で日時と人数を指定して空席を検索し、ご予約を入れてください。

レストランの予約

2名

2025年1月25日

19:00

本日103回予約が入りました。

デリバリーとテイクアウトのご注文

90242 CA Downey, 8801 Apollo Way,

ダイニングエリア

追加情報

【最寄りの駅・交差点】
Downey Promenade
エリア
ダウニー/ノーウォーク/サンタフェ・スプリングス
【営業時間】
月～木・日　11:00～22:00 金・土　11:00～23:00
予算
～30 USドル
料理ジャンル
日本料理
【ダイニングスタイル】
カジュアル
Dress code
スマートカジュアル
Parking details
コインパーキング
【ご利用可能カード】
AMEX, Discover, Mastercard, Visa
【その他】
カクテル, グルテンフリーのメニュー, テラス席, テラス席, バー・ラウンジ, ハッピーアワー, ビール, ワイン, 個室, 宅配サービス, 屋内暖炉, 本格的なバー, 禁煙席, 肉・魚・卵・乳製品 NG

【ホームページ】
https://www.benihana.com/
電話番号
(562) 372-9210
【ケータリング】
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
パーティー・貸切
Looking for the perfect venue for your next event? Look no further! Come and enjoy a private room at Benihana. Book now and make lasting memories!
パーティー・貸切のお問い合わせ
our Private Event Coordinator: (562) 372-9210

Benihana - Downey, CA

レストランの予約

デリバリーとテイクアウトのご注文

プライベートダイニング

ダイニングエリア

追加情報

メニュー

ダイナー5,931人による評価

総合評価

ダイナーが選ぶベストレストラン

よくある質問

Benihana - Downey, CAは OpenTable 経由のデリバリー注文およびテイクアウトを提供していますか？

Benihana - Downey, CAの評価を教えてください。

Benihana - Downey, CAでは現在予約を受け付けていますか？

レストランの予約

デリバリーとテイクアウトのご注文

ダイニングエリア

追加情報