Benihana - Downey, CA

Benihana - Downey, CA​で食事をしたお客様による評価・口コミです（最近の評価に基づく）。

1. D

   Dora

   ロサンゼルス評価・口コミ (2)

   1.0

   本日ご来店

   1. 総合評価 1
   2. 料理 4
   3. サービス 1
   4. 雰囲気 1

   When I arrived to check in, they said they had a reservation. I waited 10 minutes, and no one came. The waitress never came to see what we needed.
   

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2. D

   Danny

   ロサンゼルス評価・口コミ (8)

   5.0

   1日前にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 4

   The chef Christopher was fun and and it was a great time.
   

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3. w

   woo VIP

   ロサンゼルス評価・口コミ (26)

   1.0

   4日前にご来店

   1. 総合評価 1
   2. 料理 1
   3. サービス 2
   4. 雰囲気 1

   By far one of the worst experiences I’ve had at Benihana’s. I’m not aware of the chef name anymore so I’m not sure if this would do any justice. However he came out and basically was whispering. Not just my party but the party next to us told him to speak up we couldn’t hear him! Instead of him speaking up he just decided not to talk which is very awkward. That didn’t bother me as long as my food is cooked properly I’m fine. As he started to cook the food he used zero seasoning and didn’t clean the grill. I walked up to the front and spoke with the hose and by no surprise they knew everything who i was speaking of. She said the tall guy who barely talks ? Yes i will let the manager know you need assistance. It took some time for the manager to come and i allowed the chef to cook my food even though it wasn’t to my liking. As he proceeded to cook my chicken i asked him if he could add salt and pepper and he said yes but he put it when the chicken was done so i said I’ve asked you 2 times already to add seasoning and he just looked at me. Then he cooked the shrimps and i told him longer and he said they’re done. I mean if this is my food and i have to eat it why does it matter how long i would like my food ? Just a horrible experience. I think he needs more practice and learn more about handling customers.
   

   Benihana - Downey, CA2日前に返信済み

   Thanks for the feedback, Woo. We're truly sorry to hear about your experience at Benihana - Downey, CA. It's disappointing to hear that the service and food didn't meet your expectations, especially as a valued customer. We understand your concerns about the chef's communication and the overall atmosphere. We strive to provide a comfortable dining experience for all our guests, and it's clear we fell short during your visit. Your feedback is important to us, and we assure you that we will address these issues with our team. We hope you'll give us another chance to provide you with the quality service and food you should expect from us. Best regards, Benihana - Downey, CA Management Team
   

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4. C

   Carissa

   ロサンゼルス評価・口コミ (1)

   4.0

   4日前にご来店

   1. 総合評価 4
   2. 料理 5
   3. サービス 3
   4. 雰囲気 5

   Waited about 45 min for the table & another 45 for the chef but other than that it was fine
   

   Benihana - Downey, CA1日前に返信済み

   Hey Carissa, Thank you for taking the time to share your experience at Benihana - Downey, CA. We're glad to hear that you were able to enjoy the food and the overall value we provide. We're sorry to hear that there was a wait for your table and the chef, we strive to minimize these interruptions as much as possible. We appreciate your patience and hope to see you again soon. Best, The Management Team
   

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5. SR

   SociallyResponsibleFoodie

   ロサンゼルス評価・口コミ (3)

   5.0

   5日前にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Best server I’ve had in 40 years. Carlos Z! I had to ask his name because I was so grateful for his cooking style and wonderful personality.
   

   Benihana - Downey, CA3日前に返信済み

   Dear Guest! We're thrilled to hear that you had such a wonderful experience at Benihana - Downey, CA! Your kind words about our service are greatly appreciated. It's always our goal to provide a memorable dining experience, and we're glad we hit the mark for you. We look forward to serving you again in the future. Thank you for your support, The Management Team
   

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6. A

   Angela

   Unspecified評価・口コミ (1)

   5.0

   6日前にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Chef Precious was so energetic and kept the table in excitement!
   

   Benihana - Downey, CA5日前に返信済み

   Thanks for visiting us, Angela! We're thrilled to hear that you had an enjoyable dining experience at Benihana - Downey, CA. It's great to know that our team's energy kept the table excited and that you enjoyed the food. We appreciate your kind words and high ratings. We look forward to serving you again soon!
   

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7. M

   Marlene

   ロサンゼルス評価・口コミ (4)

   5.0

   7日前にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Sara is such an amazing cook. Everything was perfectly seasoned and she was very funny. Great job!
   

   Benihana - Downey, CA本日返信済み

   Hello Marlene, Thank you so much for your wonderful review and for giving us a perfect rating! We're thrilled to hear that you enjoyed your dining experience with us at Benihana - Downey, CA. It's always a pleasure to have our guests enjoy their food and find our service to be fun and hilarious. We're committed to providing the best in both areas. We look forward to welcoming you back soon! Best wishes, The Management Team
   

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8. T

   Tasha VIP

   ロサンゼルス評価・口コミ (14)

   5.0

   7日前にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   It was great! The food is always amazing. I will always return.
   

   Benihana - Downey, CA3日前に返信済み

   Hey Tasha, We're thrilled to hear that you enjoyed your experience at Benihana - Downey, CA! It's wonderful to know that our food consistently meets your expectations. Your kind words mean a lot to us and motivate us to continue delivering great service. We can't wait to welcome you back soon for another amazing meal! Best, The Management Team
   

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9. r

   remy VIP

   ロサンゼルス評価・口コミ (4)

   5.0

   7日前にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   The service was phenomenal. Our chef, Kekilani (?) was the best we’ve had over our multiple visits. He was fun, sensitive to spice level requests which I’ve never encountered, and attentive to special requests. Our server Richard was also excellent.
   

   Benihana - Downey, CA5日前に返信済み

   Thanks for the feedback, Remy! We're thrilled to hear that you had a fantastic experience at Benihana - Downey, CA. It's wonderful to know that our team made your visit enjoyable and that you appreciated their service and attention to detail. We strive to provide our guests with the best possible experience and your feedback is a testament to our efforts. We look forward to welcoming you back soon!
   

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10. J

    John

    Unspecified評価・口コミ (1)

    5.0

    2025年3月16日にご来店

    1. 総合評価 5
    2. 料理 5
    3. サービス 1
    4. 雰囲気 4

    The chef Christopher G was amazing hilarious and on top of everything. The only negative was that i had an 8:15 reservation which was told when i checked in that they were a bit backed up but would only be 30-45 minutes. Sat down at the bar and had a drink which to then 45 minutes passed by. went to go and check to get an update on how much longer it was going to take to be seated but then got told it was going to be still 30-45 minutes on top of the time we already waited. Would have been nice to know the it was going to be about an hour and a half right from the start so that way we could have just dined in the bar area. And would have been out sooner. Regardless not disappointed about the food or the wait it was more so the the transparency from the beginning of the experience.
    

    Benihana - Downey, CA2025年3月17日に返信済み

    Dear John, Thank you for sharing your experience and for your kind words about Chef Christopher G! We're thrilled he made your visit enjoyable. We truly apologize for the lack of transparency about the wait time—it’s important to us that our guests are informed upfront, and we missed the mark this time. Your feedback is valuable, and we’ll work on improving communication to ensure this doesn’t happen again. We're grateful for your understanding and hope to welcome you back for another great dining experience soon!
    

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