Benihana - Las Vegas Strip, NV2日前に返信済みDear Cynthia,
We’re deeply sorry for your disappointing experience. Waiting over two hours to be seated, receiving cold food, and having an order forgotten is unacceptable. We understand how frustrating and frustrating this must have been for you and your party. This is not the standard we strive for, and we truly regret that we fell short during your visit. Your feedback is invaluable, and we’ll address these issues with our team to ensure this doesn’t happen again. Thank you for sharing your experience, and we hope you’ll give us another chance to provide the quality service you deserve.