J
Joe Benjamin
フェニックス・アリゾナ州評価・口コミ (1)
- 総合評価 1
- 料理 3
- サービス 1
- 雰囲気 5
First and foremost, I completely understand that I was attending this restaurant on Valentines Day and it is a very busy holiday and it is to be expected. My bad experience started upon check in. The hostess seemed very overwhelmed. I informed her I was here for my 8 o’clock reservation and she said “great, all my 8 o clock reservation just got here and I’m not sure where I can seat you”. I said thank you and stepped outside and sat on the couch to wait. It was 15 mins until my boyfriend went inside to use the restroom and after coming back the hostess asked him if he had been helped. I then came in and the hostess said to me “oh there you are” then realizing she had forgotten about us. We did get seated right away after that. We were sat in a beautiful room at a nice table with a great ambiance. It was another 15 mins until a waitress came over and took our drink order. Seeing how this could be, we put appetizers in also. It took 20 mins to get out drinks, so much that our appetizers came first. When our food came, we put our food order in immediately. Food overall was great! Waitress was not very present aside from dropping off any ordered item. She did offer a free dessert, very generous! After asking and receiving out check, it took another 25 mins to get the checked picked up, so much that the female hostess checked twice if our table was free to seat someone else and then the male host with the long hair came over to grab our check and cash us out, only then did the waitress come back and say to him “I was just coming to get that!” and rang us out. Overall not a very pleasant experience. I was very excited for a first dining experience here asking many friends for recommendations, we even made reservations! Again, totally get the holiday rush but overall not a very good pleasant first experience, given the price point of the dinner also