BJ's Restaurant & Brewhouse - Carlsbad

BJ's Restaurant & Brewhouse - Carlsbad​で食事をしたお客様による評価・口コミです（最近の評価に基づく）。

1. N

   Neal

   ツーソン評価・口コミ (1)

   3.0

   2025年2月23日にご来店

   1. 総合評価 3
   2. 料理 3
   3. サービス 3
   4. 雰囲気 4

   Kids food was undercooked, it took over an hour to get our food. Server didn’t seem to care. Drinks didn’t get refilled.
   

   BJ's Restaurant & Brewhouse - Carlsbad2025年2月24日に返信済み

   Neal, we appreciate your feedback and apologize for the experience you had. We're committed to improving our service and food quality. Your comments will help us address these issues and ensure a better experience in the future. Thank you for sharing your thoughts with us.
   

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2. C

   Carmen

   サンディエゴ評価・口コミ (9)

   5.0

   2025年2月15日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Great customer service our waitress Joy was fabulous. Our food was so yummy and delicious and fresh thank you so much!! We will definitely return. Thank you BJ’s.
   

   BJ's Restaurant & Brewhouse - Carlsbad2025年2月17日に返信済み

   Carmen, we’re thrilled to hear about your positive experience! Joy will be delighted to know her service made an impact. It’s wonderful that you enjoyed the food, too. We can’t wait to welcome you back for another delicious visit!
   

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3. T

   Tim VIP

   サンディエゴ評価・口コミ (5)

   2.0

   2025年2月15日にご来店

   1. 総合評価 2
   2. 料理 2
   3. サービス 4
   4. 雰囲気 2

   The steak was "slow roasted". I asked for rare. Well -to medium. Notm y kind of place
   

   BJ's Restaurant & Brewhouse - Carlsbad2025年2月16日に返信済み

   Sorry to hear you were disappointed with your meal, Tim. We want all our guests to leave with warm smiles and full stomachs. If you're ever unsatisfied with your order, please speak with an on-site manager, so we can fix it for you right away.
   

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4. S

   Suszi VIP

   サンディエゴ評価・口コミ (13)

   5.0

   2025年2月8日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Dominick was great! He gave excellent Customer Service and was very accommodating. The food was good and I’m glad you went back to the Soy Ginger Sauce for the Pot stickers. The Brussels sprouts were yummy as were the root beer glazed chicken nuggets. The kids liked their bb ribs and all the sides.
   

   BJ's Restaurant & Brewhouse - Carlsbad2025年2月10日に返信済み

   Thanks for the fantastic review! We're thrilled to hear that Dominick provided excellent service and that you enjoyed the food, especially the Soy Ginger Sauce and Brussels sprouts. It's great to know the kids loved their meals too. We look forward to your next visit!
   

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5. DT

   DariceT

   ロサンゼルス評価・口コミ (2)

   3.0

   2025年2月4日にご来店

   1. 総合評価 3
   2. 料理 4
   3. サービス 1
   4. 雰囲気 2

   We were there over 2 hours with 6 kids. We had a reservation for 5:15 and didn’t get out until almost 7:30. The food was good but way too slow getting out
   

   BJ's Restaurant & Brewhouse - Carlsbad2025年2月5日に返信済み

   Darice, thanks for sharing your experience. We're glad to hear you enjoyed the food, but we apologize for the wait. We’re actively working on improving our service times to ensure a better experience for families in the future. Your feedback is invaluable to us!
   

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6. p

   patrick VIP

   シカゴ・イリノイ州評価・口コミ (2)

   3.0

   2025年2月1日にご来店

   1. 総合評価 3
   2. 料理 4
   3. サービス 1
   4. 雰囲気 4

   1:20 min at our table. Pizza took 30, pizookie, was over 20 min. Waiter kept making excuses , brutally long
   

   BJ's Restaurant & Brewhouse - Carlsbad2025年2月3日に返信済み

   We are so sorry to read about your recent experience. Our service wasn't up to par, and we apologize for having kept you waiting. Please don't hesitate to reach out to one of our managers the next time this happens. Our team will do everything we can to make it right.
   

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7. b

   bec

   サンディエゴ評価・口コミ (1)

   1.0

   2025年1月26日にご来店

   1. 総合評価 1
   2. 料理 5
   3. サービス 2
   4. 雰囲気 1

   we had a reservation but didn’t get sat for over an hour. ridiculously slow and then the server was rushing us. it was like they just wanted us to leave
   

   BJ's Restaurant & Brewhouse - Carlsbad2025年2月10日に返信済み

   Bec, we’re truly sorry to hear about your experience. It’s frustrating to wait, and we never want you to feel rushed. Your feedback is important, and we’re addressing this with our team to ensure it doesn’t happen again. Thank you for sharing your thoughts with us.
   

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8. L

   Logan

   サンディエゴ評価・口コミ (2)

   5.0

   2025年1月22日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 3

   I requested a booth in the back corner, and didn't get it. and with me being a bigger guy with broad shoulders naturally i barley fit in the regular tables:(
   

   BJ's Restaurant & Brewhouse - Carlsbad2025年1月23日に返信済み

   Thanks for the feedback, Logan! We're thrilled you enjoyed your visit despite the seating issue. Your comfort is important to us, and we’ll work on accommodating requests better in the future. We appreciate your understanding and hope to see you again soon!
   

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9. L

   Logan

   サンディエゴ評価・口コミ (2)

   5.0

   2025年1月4日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 4
   4. 雰囲気 5

   brisket burger was good, but man i got like a blue nerds drink, oooweee that thang sugarey
   

   BJ's Restaurant & Brewhouse - Carlsbad2025年1月11日に返信済み

   Logan, we're thrilled you loved the brisket burger! Thanks for the feedback on the Blue Nerds drink—it's definitely a sweet treat. We appreciate your support and hope to see you again soon for more tasty bites!
   

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10. J

    Jodi

    シアトル・イースタンワシントン評価・口コミ (1)

    1.0

    2025年1月4日にご来店

    1. 総合評価 1
    2. 料理 2
    3. サービス 2
    4. 雰囲気 3

    It was terrible! I’m sorry, I don’t usually provide any negative reviews but, this was the worst BJ’s experience ever! I hate it back home but, thought it might be better here. We set a reservation for my son’s birthday. They sat us on time (6:30pm) but, food didn’t show up until after 8pm. And, there was no celebration or dessert for him. What a waste of time. And no celebration for him. Again, I have never left a bad review, ever! But, would love to warn families of my experience here.
    

    BJ's Restaurant & Brewhouse - Carlsbad2025年1月4日に返信済み

    Thank you for sharing your experience Jodi. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.
    

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