BJ's Restaurant & Brewhouse - Columbia

BJ's Restaurant & Brewhouse - Columbia​で食事をしたお客様による評価・口コミです（最近の評価に基づく）。

1. OT

   OpenTable ダイナー VIP

   ワシントン DC エリア評価・口コミ (1)

   1.0

   2025年3月16日にご来店

   1. 総合評価 1
   2. 料理 1
   3. サービス 1
   4. 雰囲気 1

   I arrived to the location with a reservation to be told that I would have to wait as there were multiple people ahead of me. I asked if I had to wait even with a reservation and was told yes. The young lady at the desk didn’t even ask for my name for my reservation that was set and ACCEPTED hours prior. I then asked how long the wait would be and was told it was dependent on the busboys efficiency. The lack of professionalism, and above all care was insane. We promptly left and went elsewhere. Don’t waste your time. Thankfully there were other restaurants in the area so we were still able to dine.
   

   BJ's Restaurant & Brewhouse - Columbia2025年3月18日に返信済み

   We're truly sorry to hear about your experience. This is not the level of service we strive for, and your feedback is invaluable. We’re addressing this with our team to ensure it doesn’t happen again. Thank you for bringing this to our attention.
   

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2. T

   Tracey

   ボルチモア・メリーランド州評価・口コミ (2)

   2.0

   2025年2月17日にご来店

   1. 総合評価 2
   2. 料理 2
   3. サービス 3
   4. 雰囲気 4

   I’d really been looking forward to trying the food at BJ’s. However, we were highly disappointed in our food. The fish and chips lacked flavor. Without the tartar sauce, I wouldn’t have been able to eat the couple bites that I did. My date had ribs. While the sauce was delicious, the ribs were tough. After ordering a full rack, that was just a few bucks more than the half, he was so disappointed and felt he wasted money. We both looked at each other and said maybe we should’ve just tried burgers. Sooo disappointed.
   

   BJ's Restaurant & Brewhouse - Columbia2025年2月18日に返信済み

   Hi Tracey. I am so sorry to hear about the issues with your food. I wouldn't like that either! We will address this with our team. On your next visit, if there is anything about your experience that can be improved, please let our onsite managers know so that we can do our best to make it right in the restaurant.
   

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3. H

   Holly

   ボルチモア・メリーランド州評価・口コミ (6)

   5.0

   2025年2月14日にご来店

   1. 総合評価 5
   2. 料理 4
   3. サービス 5
   4. 雰囲気 4

   Our family went during Valentine's Day and it was busy. Omar took our order and it was a nice family evening out.
   

   BJ's Restaurant & Brewhouse - Columbia2025年2月17日に返信済み

   We're thrilled to hear you had a wonderful family evening with us on Valentine's Day! Thanks for highlighting Omar's great service. We appreciate your support and look forward to welcoming you back soon for more memorable moments!
   

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4. T

   Tori VIP

   シャーロット評価・口コミ (17)

   4.0

   2025年2月14日にご来店

   1. 総合評価 4
   2. 料理 4
   3. サービス 5
   4. 雰囲気 5

   Good food and service as always..My kids really enjoy this restaurant.
   

   BJ's Restaurant & Brewhouse - Columbia2025年2月16日に返信済み

   Thanks for the great feedback, Tori! We're thrilled to hear that you and your kids enjoy our food and service. We appreciate your support and look forward to welcoming you all back soon for another family meal!
   

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5. R

   Raven VIP

   ボルチモア・メリーランド州評価・口コミ (18)

   4.0

   2025年2月12日にご来店

   1. 総合評価 4
   2. 料理 4
   3. サービス 4
   4. 雰囲気 4

   My friend and I were here for Happy Hour & the Daily Special. We had a great time. The burgers were delicious and the servers we had were excellent.
   

   BJ's Restaurant & Brewhouse - Columbia2025年2月19日に返信済み

   Thanks for the great feedback, Raven! We're thrilled you and your friend enjoyed Happy Hour and our burgers. Our team works hard to provide excellent service, and it's fantastic to hear they made your experience special. We can't wait to welcome you back soon!
   

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6. A

   Abigail VIP

   ワシントン DC エリア評価・口コミ (8)

   3.0

   2024年12月24日にご来店

   1. 総合評価 3
   2. 料理 3
   3. サービス 3
   4. 雰囲気 3

   Food and service were average. Would go back but not a favorite.
   

   BJ's Restaurant & Brewhouse - Columbia2024年12月26日に返信済み

   Abigail, thank you for your feedback! We appreciate your honesty and are glad to hear you’d consider returning. We're always striving to improve our food and service, and your insights will help us enhance our guest experience. We hope to impress you next time!
   

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7. R

   Robert

   ボルチモア・メリーランド州評価・口コミ (20)

   5.0

   2024年10月6日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Loving them with friends and family service was great.
   

   BJ's Restaurant & Brewhouse - Columbia2024年10月9日に返信済み

   Robert, we’re thrilled to hear you’re enjoying our service with friends and family! Your support means a lot to us. Thanks for sharing your positive experience!
   

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8. B

   Brian

   ボルチモア・メリーランド州評価・口コミ (1)

   2.0

   2024年10月5日にご来店

   1. 総合評価 2
   2. 料理 2
   3. サービス 1
   4. 雰囲気 3

   Maitre d' seemed bored and indifferent; waitress was clearly indifferent at best. Claimed not to have cabernet sauvignon; also did not have a hard seltzer listed on the menu. When we asked about a different one, she brought out the can, set it on the table, and walked away. We had to catch her attention, some time later, to request a glass. The sirloin I ordered did not come with the sauce the menu described and was completely overcooked (I had asked for medium, it was not even pink). To her credit, she offered to replace it. Not wanting to waste, I declined.
   

   BJ's Restaurant & Brewhouse - Columbia2024年10月8日に返信済み

   Thank you for sharing your experience Brian. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.
   

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9. J

   Jomo

   ボルチモア・メリーランド州評価・口コミ (6)

   4.0

   2024年9月7日にご来店

   1. 総合評価 4
   2. 料理 5
   3. サービス 3
   4. 雰囲気 5

   The food was great, the waiter kept forgetting things we needed. Otherwise a pretty good experience.
   

   BJ's Restaurant & Brewhouse - Columbia2024年9月9日に返信済み

   Thanks for your feedback, Jomo! We're thrilled you enjoyed the food. We appreciate your notes about the service and will address that with our team to ensure a smoother experience next time. Hope to see you again soon!
   

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10. K

    Kim VIP

    ボルチモア・メリーランド州評価・口コミ (28)

    4.0

    2024年8月25日にご来店

    1. 総合評価 4
    2. 料理 5
    3. サービス 5
    4. 雰囲気 4

    The prime rib special was Very Good! Waiter was hustling also.
    

    BJ's Restaurant & Brewhouse - Columbia2024年8月28日に返信済み

    Thank you for your feedback, Kim! We're thrilled to hear you enjoyed the prime rib special and appreciated our wait staff's efforts. We strive for great experiences and hope to delight you even more on your next visit!
    

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