BJ's Restaurant & Brewhouse - Florence

BJ's Restaurant & Brewhouse - Florence​で食事をしたお客様による評価・口コミです（最近の評価に基づく）。

1. CB

   CandB

   シンシナティ・デイトン評価・口コミ (26)

   5.0

   2日前にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Nice restaurant, huge food selection on the menu. Very good service.
   

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2. R

   Robin

   シンシナティ・デイトン評価・口コミ (12)

   2.0

   2025年3月2日にご来店

   1. 総合評価 2
   2. 料理 3
   3. サービス 1
   4. 雰囲気 2

   Ordered an appetizer and waited for over 50 min to get it bc we had to ask if they forgot about it. Server rarely checked on us even though the place wasn’t busy. Bill was about $150 which seemed outrageous for 2 apps and only 2 entrees (my husband and I shared). We had ordered a total of 3 alcoholic beverages. Disappointed to say the least. Probably won’t be back.
   

   BJ's Restaurant & Brewhouse - Florence5日前に返信済み

   Hi Robin. We are so sorry you were not satisfied with your BJ’s visit and hope you can give us another chance. Next time, if anything about your experience can be improved, please let our managers know so we can make it right while you are dining with us. Thank you for your feedback.
   

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3. D

   Debra

   シンシナティ・デイトン評価・口コミ (4)

   5.0

   2025年2月24日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   The Seared Ahi tuna salad was fantastic. The Cosmopolitan was delicious. I got a free pizookie for my birthday which I got to take home which was burnt on the bottom. So, it wasn’t very good! At least I didn’t spend money for it, but still disappointed.
   

   BJ's Restaurant & Brewhouse - Florence2025年2月27日に返信済み

   Debra, thank you for your glowing feedback on the Ahi tuna salad and Cosmopolitan! We’re glad you enjoyed them. We apologize for the pizookie experience and appreciate your understanding. Your insights help us improve, and we hope to delight you even more on your next visit!
   

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4. d

   donna VIP

   シンシナティ・デイトン評価・口コミ (14)

   4.0

   2025年2月16日にご来店

   1. 総合評価 4
   2. 料理 4
   3. サービス 3
   4. 雰囲気 4

   The food was very good except for my daughter’s sirloin. It was very fatty, dry and too done for her taste. Her sides were good but she would never get the steak again. Our other meals were especially good. The prime rib was excellent.
   

   BJ's Restaurant & Brewhouse - Florence2025年2月17日に返信済み

   Donna, thank you for your feedback! We’re glad to hear you enjoyed the prime rib and other meals. We appreciate your comments about the sirloin and will share them with our kitchen team to ensure better experiences in the future. We hope to see you again soon!
   

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5. j

   judy

   シンシナティ・デイトン評価・口コミ (1)

   5.0

   2025年2月7日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 4

   Everything was good, but they’re alcoholic drinks are a little pricey
   

   BJ's Restaurant & Brewhouse - Florence2025年2月8日に返信済み

   Thanks for the great feedback, Judy! We’re glad you enjoyed your experience. We appreciate your input on our drink prices and will take it into consideration as we continue to enhance our offerings. Hope to see you again soon!
   

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6. C

   Camilla VIP

   シンシナティ・デイトン評価・口コミ (12)

   5.0

   2025年2月2日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Waiter, was phenomenal. So very good at his job. He was very attentive to our needs.
   

   BJ's Restaurant & Brewhouse - Florence2025年2月6日に返信済み

   Thanks, Camilla! We're thrilled to hear about your exceptional experience with our waiter. Our team takes pride in providing attentive service, and it's wonderful to know that it made your visit memorable. We look forward to welcoming you back soon!
   

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7. j

   jackson

   マイアミ評価・口コミ (2)

   5.0

   2025年1月25日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   At this place it’s very great place for date good customer care and you don’t wait to long they are kind
   

   • 

   BJ's Restaurant & Brewhouse - Florence2025年1月28日に返信済み

   Thanks for your wonderful review, Jackson! We're thrilled to hear you had a great date experience with us. Our team strives to provide excellent service, and we appreciate your kind words. Looking forward to seeing you again soon!
   

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8. T

   Tracey VIP

   シンシナティ・デイトン評価・口コミ (15)

   1.0

   2025年1月17日にご来店

   1. 総合評価 1
   2. 料理 4
   3. サービス 5
   4. 雰囲気 1

   Had reservations for 6 pm was told their would be a 30 minute wait. They apparently took walk in first not prioritizing reservations!
   

   BJ's Restaurant & Brewhouse - Florence2025年1月21日に返信済み

   Tracey, we’re sorry to hear about your experience and understand your frustration. We strive to honor reservations and appreciate your feedback. We’ll address this issue to improve our service. Thank you for bringing it to our attention.
   

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9. L

   Lina

   ラスベガス評価・口コミ (5)

   3.0

   2024年12月27日にご来店

   1. 総合評価 3
   2. 料理 3
   3. サービス 3
   4. 雰囲気 4

   We’ve visited many times, here’s the biggest issue: just because you have open tables doesn’t mean you should fill them. If you’re short handed or backed up people will understand more if you tell them ahead of time they’ll have a short wait time until seated. These poor servers are running around as 2 managers are casually walking, that’s an issue right there. Pitch in! And… when there’s mistakes or issues at a table it’s your job to come apologize. It’s not rocket science it’s basic customer service.
   

   BJ's Restaurant & Brewhouse - Florence2024年12月29日に返信済み

   Thank you so much for taking time to provide feedback about your experience. We welcome the opportunity to speak with you more about this visit, and if there is anything else you would care to share with us, please email feedback@bjsrestaurant s.com. So we’ll know which review is yours, please include the name your review was posted under and that it is about our Florence restaurant. Please allow us a few days to get back to you. Thank you for your review.
   

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10. R

    Robert

    オーランド・セントラルフロリダ東評価・口コミ (3)

    2.0

    2024年12月24日にご来店

    1. 総合評価 2
    2. 料理 2
    3. サービス 4
    4. 雰囲気 4

    Service was great but we ordered steak, one was over cooked and two others were really tough.
    

    BJ's Restaurant & Brewhouse - Florence2024年12月29日に返信済み

    Thanks for your feedback, Robert. We’re glad to hear the service met your expectations, but we apologize for the steak issues. Your experience is important to us, and we’ll work with our kitchen team to ensure our steaks are cooked to perfection in the future.
    

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