- 総合評価 2
- 料理 1
- サービス 5
- 雰囲気 5
recently dined at BJ’s with a group of friends and had a mixed experience. The highlight of our visit was our amazing server, Nina. She was attentive, kind, and truly the best part of our evening. If I ever come back, it would be because of her exceptional service.
Unfortunately, the rest of the experience left much to be desired. I originally had a reservation for four and later tried to add a second for my son and his friend. Since I couldn’t modify it over the phone they had to wait upon arrival. Despite multiple empty two-top tables being available, we were told they’d have to wait 45 minutes to an hour. Nina, going above and beyond, offered to serve them at a nearby empty table, but management refused. The manager stated that servers could only have four tables at a time, even though Nina was willing and able to accommodate them. This policy seemed unnecessary, and the hostess was also quite rude—when the rest of our party arrived, she didn’t seat them but instead told them to find us on their own.
The food and drinks were disappointing as well. The portions for the chip and dip trio were very small, and when I asked for a little extra sauce, I was told I had to place an entirely new order. One of our dips, the spicy queso, arrived cold, and when it was sent back, the kitchen simply microwaved it—burning half of it in the process and returning even less than what we originally had. Our drinks were also a letdown. We ordered the Lucky Ducky, expecting the cute pink drink with garnishes shown in the menu photo, but what arrived was a blue drink in a plastic tub, missing the duck and garnishes. We weren’t informed of the change until after the drinks arrived, at which point we learned they were out of the pink coloring.
Overall, while Nina was fantastic, the lack of hospitality from management, the hostess, and the kitchen staff really put a damper on the evening. I wouldn’t recommend this location based on the food and drinks, but if I could guarantee Nina as
BJ's Restaurant & Brewhouse - Tallahassee2025年2月17日に返信済みThank you so much for taking time to provide feedback about your experience. We welcome the opportunity to speak with you more about this visit, and if there is anything else you would care to share with us, please email feedback@bjsrestaurant s.com. So we’ll know which review is yours, please include the name your review was posted under and that it is about our Tallahassee restaurant. Please allow us a few days to get back to you. Thank you for your review.