BJ's Restaurant & Brewhouse - Winston Salem

BJ's Restaurant & Brewhouse - Winston Salem​で食事をしたお客様による評価・口コミです（最近の評価に基づく）。

1. C

   Chris VIP

   グリーンズボロ、ウィンストン・セーラム、ハイポイント評価・口コミ (137)

   4.0

   2025年2月14日にご来店

   1. 総合評価 4
   2. 料理 3
   3. サービス 4
   4. 雰囲気 3

   Typical chain restaurant food but worked for 2 teens on Valentine's.
   

   BJ's Restaurant & Brewhouse - Winston Salem2025年2月16日に返信済み

   Thanks for sharing your thoughts, Chris! We’re glad our menu hit the spot for your teens on Valentine’s Day. We strive to provide a reliable experience and appreciate your feedback. Hope to see you all again soon!
   

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2. D

   DJ

   グリーンズボロ、ウィンストン・セーラム、ハイポイント評価・口コミ (1)

   3.0

   2025年1月25日にご来店

   1. 総合評価 3
   2. 料理 2
   3. サービス 5
   4. 雰囲気 5

   We had a 6:30 reservation. Upon arrival promptly, we were told it would and. 15-20 minute wait. Our party settled in, and after 25 mins we were still not sat, and were told it would be another 25-30 mins. Empathetically approching the staff, The host Mason was a delight and very helpful. He understood our concerns and was happy to get the manager. The manager Olivia was super responsive when I addressed my long wait concerns, and made sure we worked together to have our family sat quickly despite being unexpectedly short staffed. We were tossed in the lap of who made sure our party of 13 had what we needed. Mason was a DELIGHTFUL HUMAN!! He made us feel great!! Our server Amaya was wonderful!! After some confusion, one person did not receive their dinner with everyone else and had to take it to go, and the steak we ordered medium came well done. Nothing other couldn’t handle as they ensured those meals were comped, and the floor manger (male) made sure our billed was comped appropriately. Gluten friendly menu is touch and co, make sure you’re paying attention to the ingredients. Lemon pepper wings were a crowd fave in our group. The drinks were Devine! The spinach dip was average at best, and seafood portions were small. We had a 6:30 reservation, were seated by 7:15, and were wrapped up and out the door by 9:30. Wait times were long, but expected knowing they were dealing with a short staff.
   

   BJ's Restaurant & Brewhouse - Winston Salem2025年1月28日に返信済み

   Thanks for your detailed feedback. We're glad to hear that Mason and Olivia made a positive impact during your visit. We appreciate your understanding regarding the wait times and are sorry to hear about the meal discrepancies. Your comments will help us improve. We hope to serve you better next time!
   

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3. n

   neil

   グリーンズボロ、ウィンストン・セーラム、ハイポイント評価・口コミ (6)

   2.0

   2025年1月5日にご来店

   1. 総合評価 2
   2. 料理 2
   3. サービス 4
   4. 雰囲気 4

   Not a great experience for a birthday dinner celebration. Drinks ordered and the salads were great, however our main entree food was consistently cold across the board for all. The pasta deep dish ziti ordered had what tasted like partially frozen meatballs in it, not good. Server was kind, considerate and tried to make a great experience for us, but unfortunately the food experience was off.
   

   BJ's Restaurant & Brewhouse - Winston Salem2025年1月6日に返信済み

   Hi Neil. I am so sorry to hear about the issues with your food. I wouldn't like that either! We will address this with our team. On your next visit, if there is anything about your experience that can be improved, please let our onsite managers know so that we can do our best to make it right in the restaurant.
   

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4. L

   Lori

   グリーンズボロ、ウィンストン・セーラム、ハイポイント評価・口コミ (1)

   3.0

   2025年1月4日にご来店

   1. 総合評価 3
   2. 料理 3
   3. サービス 4
   4. 雰囲気 4

   We had a large party, but service was chaotic. Most of us enjoyed our food.
   

   BJ's Restaurant & Brewhouse - Winston Salem2025年1月6日に返信済み

   Thanks for sharing your feedback, Lori. We’re glad to hear that most of your party enjoyed the food! We truly apologize for the service issues and are actively working to improve the experience for larger groups. Your insights are invaluable as we strive to do better.
   

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5. M

   Marcus

   グリーンズボロ、ウィンストン・セーラム、ハイポイント評価・口コミ (3)

   5.0

   2024年12月1日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   my favorite place to eat always can get a table my go to restaurant
   

   BJ's Restaurant & Brewhouse - Winston Salem2025年2月3日に返信済み

   Thanks, Marcus! We’re thrilled to hear that we’re your go-to spot. We work hard to ensure there’s always a table waiting for you. Can’t wait to see you again soon!
   

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6. K

   Keith

   シャーロット評価・口コミ (9)

   5.0

   2024年11月9日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 4

   Went there to try the deep dish pizza. It was very good. The bar tender ended up also being our server. Guy named Christian, real nice guy. Did good work.
   

   BJ's Restaurant & Brewhouse - Winston Salem2024年11月10日に返信済み

   Thanks for the fantastic review, Keith! We're thrilled you enjoyed the deep dish pizza and had a great experience with Christian. We appreciate your support and hope to see you again soon!
   

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7. OT

   OpenTable ダイナー

   グリーンズボロ、ウィンストン・セーラム、ハイポイント評価・口コミ (5)

   3.0

   2024年10月13日にご来店

   1. 総合評価 3
   2. 料理 3
   3. サービス 2
   4. 雰囲気 3

   Last time was in the place two months ago and everything was well! However, for some reason this visit today 10/13/24 was not so pleasant! The food was cold and not as I expected and the service was not very good as the server or host got our order wrong and did not own up to it even though I told twice what I needed and showed it on my phone too just to make sure it was correct! Yet not really and started to get upset telling us this is what you ordered! And I said no then the manager came saying did you order this, I said no ! I also told him that I showed it from my phone too! Finally not so pleasant and price was high compared to quantity and portion!
   

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   BJ's Restaurant & Brewhouse - Winston Salem2024年10月15日に返信済み

   We appreciate your feedback and are sorry to hear about your recent experience. It’s disappointing to learn that both the food and service fell short of your expectations. We’ll address these issues with our team to ensure improvements moving forward. Thank you for sharing your thoughts.
   

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8. A

   Aksel

   グリーンズボロ、ウィンストン・セーラム、ハイポイント評価・口コミ (1)

   5.0

   2024年9月7日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 3
   4. 雰囲気 3

   My friend waited over 50 minutes for their burger.
   

   BJ's Restaurant & Brewhouse - Winston Salem2024年9月9日に返信済み

   Aksel, thanks for your feedback! We appreciate your patience regarding the wait time and are continually working to improve our service. Hope to see you and your friend again soon for another great meal!
   

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9. K

   Kimberly VIP

   グリーンズボロ、ウィンストン・セーラム、ハイポイント評価・口コミ (1)

   1.0

   2024年9月1日にご来店

   1. 総合評価 1
   2. 料理 1
   3. サービス 1
   4. 雰囲気 3

   Server dropped one of our entrees and we still hadn’t gotten the new one by the time all 8 of the rest of us had finished eating…well, eating what we could stomach bc most of the pasta was cold, the meatballs were mushy, the toast on my club sandwich was burnt and my son in laws lemon pepper wings had no lemon pepper. Terrible experience and so unfortunate bc we had a really great experience at BJs in Cary.
   

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10. d

    domesticdeb

    インディアナ州評価・口コミ (30)

    3.0

    2024年6月28日にご来店

    1. 総合評価 3
    2. 料理 4
    3. サービス 3
    4. 雰囲気 4

    BJ’s wasn’t very busy but it took forever for our food to come out, and then it came out a couple dishes at a time. There were 9 of us. The people in our party who got their food first were long done eating by the time the last three of us got our meals and even then, my meal - the final one - came after the other two were about 1/3 of the way through their food. The quality of the food was just so-so with a number of us getting cold food - burgers, pizza, and pasta were cold. Very disappointing as we love the BJ’s in our home town.
    

    BJ's Restaurant & Brewhouse - Winston Salem2024年7月4日に返信済み

    I am sorry you’ve had a terrible experience. We know your time is valuable and today we didn’t get it right. We hope you give us another chance to make this right!
    

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