OT
OpenTable ダイナー
ロンドン評価・口コミ (1)
- 総合評価 3
- 料理 4
- サービス 2
- 雰囲気 5
I honestly expected a lot more from this. The price of the food compared to the service was almost terrible.
It started off fine but our waitress was borderline unable to focus on our table. She seemed all over the place and failed to explain the Wellington experience properly at all.
Our food was for the most part delicious, 2 of us ordered the Wellington experience. The beef Wellington had a great flavor, but it came out borderline lukewarm. It also came out LONG before the rest of our parties entrees.
Once we all finished our entrees, our empty plates were sitting on our table for 30+ minutes and the waitress said our desert for the Wellington would be coming out soon. Which took another 20 minutes for it to come to the table. The desert was incredible, but the wait for it made it beyond annoying to sit there and wait.
The waitress didn’t describe the Wellington experience well at all. She told us that it would come with 2 drinks for each person and once I asked for my second drink, she said “it will cost extra.” I was already annoyed at this point in the lack of service so I told her that I didn’t want another drink. 5 minutes later a new drink is brought out and she said “I got you one anyways” and I assumed she grabbed me another one on the house for the miscommunication.
Once we finished desert, it took another 20+ minutes to even find our server to try and pay and leave. She was sitting at the host stand on a laptop and one of our party members had to grab her. She was unable to itemize the bill and told us to divide the total of the cost of each item on our own then we could tell her what we each were paying in the £ amount. Then she couldn’t even close us out herself and had someone else do it. Not only that, I was charged for the drink that the waitress brought on her own.
Overall, I was very disappointed in the overall quality of service and was underwhelmed in the food department. Most likely will not return to a gordon restaurant in London.