Q
Quirky71
シンシナティ・デイトン評価・口コミ (13)
- 総合評価 1
- 料理 1
- サービス 1
- 雰囲気 1
The worst service I’ve had in my entire life unfortunately. The waiter got the drinks wrong, it took 15 mins to get the correct drinks. The food came out cold, not even warm, the waiter came back 20 mins after dropping the food off. We asked him to heat it up or redo it, he disappeared for 15 mins to come back and say “ we took off the lasagna “ would you like a free ice cream or cake? We said, no we came to eat lasagna, we’d like hot lasagna, he disappeared again for about 25 mins and came back with lasagna. We didn’t have fresh plates or refills so at that point he was waiting on a table encouraging them to drink more wine because they’d only had 4 bottles and the record was 5.. He sat down with the party he was waiting on and had a glass of wine. Laughing and just having a great time meanwhile we continued to have issues. I’m pretty sure you shouldn’t be drinking on the job! They took off the lasagna which they should and we got the colossal sundae and that was great… I spoke with the manager on the way out and in my opinion he didn’t take it seriously. This was a very important birthday for someone in our party.. They eat here EVERY year! He was very disappointed!! We were there 2 hours and 40 minutes… absolutely ridiculous! Also, even after a phone conversation with the same manager the next day, I’m not happy, I did ask to speak to the GM but they must be too busy! Sorry, but the other reviews speak to your establishments issues. The entire meal should have been completely free after such a bad experience.