Carluccio's - Marriott Heathrow

3.6

評価・口コミ（194）

26～40 ポンド

イタリア料理

レストランの予約

2名

2024年12月29日

19:00

本日5回予約が入りました。

グループ・宴会に最適
ビジネス・接待に最適
地元で評判

Enjoy classic Italian specialties at Carluccio's. Ideally located near Heathrow Airport, our signature restaurant serves prime cuts of steak, inventive pastas and a selection of on-the-go options like sandwiches and pastries.

追加情報

【ダイニングスタイル】
カジュアル
予算
26～40 ポンド
料理ジャンル
イタリア料理
【営業時間】
朝食 06:00～10:00 ランチ 11:00～17:00 ディナー 17:00～22:30
電話番号
020 8990 1100
【ホームページ】
https://www.marriott.com/hotels/hotel-information/restaurant/lhrhr-london-heathrow-marriott-hotel/
【ご利用可能カード】
AMEX, Mastercard, Visa
Dress code
カジュアル
【ケータリング】
Contact: heathrow.meetings@marriott.com for more information
パーティー・貸切
Contact: heathrow.meetings@marriott.com for more information

エリア
UB3 5AN Greater London London, London Heathrow Marriott Hotel Harlington, Bath Rd,
エリア
ヒースロー
Parking details
Hotel Parking is subject to availability and extra charges.
Public transit
New Road Harlington (Stop D) serving the following buses:81, 105, 111, 222, 278, 285, 425, 555, N9 & N140
【その他】
カクテル, カフェ併設, グルテンフリーのメニュー, バー・ラウンジ, バリアフリー, ビール, ワイン, 屋外喫煙所, 本格的なバー, 深夜（22時以降）営業

ダイナー194人による評価

総合評価

評価・口コミを投稿できるのは、このレストランでお食事をされたダイナーのみです

3.6

3.6（最近の評価をもとに集計）

3.7料理
3.6サービス
3.8雰囲気
3.4コストパフォーマンス

騒音レベル • にぎやか

194件の口コミ

A
Averee
VIP
ロンドン
評価・口コミ (16)
2.0
評価・口コミ (16)
6日前にご来店
1. 総合評価 2
2. 料理 2
3. サービス 2
4. 雰囲気 4
We stayed at the hotel and had dinner and breakfast at Carluccio's. We had paid extra for a kids eat free + breakfast included package. When we checked in to the hotel and we asked to ensure we understood how it how worked and were told it is quite easy, they have the room number and it is all done automatically. When we arrived we mentioned the package we booked, just in case to ensure all was smooth. It was not. The people at the restaurant went to check with the front desk that this was indeed the case. We ordered, all good. Food came quickly. The calamari was deeply disappointing and lacked in flavour. The lasagna tasted like it was a frozen meal from a super market. The ravioli was delicious and the fish and chips were also incredible. Fast forward to the bill. Kids meals were on the bill. We again had to ask about the kids eat free, they again had to go through the process of verifying and checking we really had paid for this package before another bill was produced and we paid. Then to breakfast. We went through this process all over again. Mentioning when we arrived we had booked a breakfast included package, asked to ensure we knew if we could order off the menu or if it was the buffet only. Ordered the egg white omelette. The egg white was runny, to the point I did not feel safe eating it, it was that undercooked. Ordered hot chocolates for the kids, which were served so hot I had to get milk to cool them down. The cup was hot to the touch. Otherwise, decent spread available as part of the buffet. Eggs royale, ordered off the menu was good. We again asked about breakfast being included in the package we booked, and we were not sure if the drinks we ordered were or were not included. Sat there for 10 minutes while they talked to the manager + front desk. Told to sign bill for the full amount and when we checked out it would be properly reflected. Manager apologised and offered us coffee. Frustrating experience with mediocre food.
この情報は役に立ちましたか？
D
Diana
ロンドン
評価・口コミ (1)
5.0
評価・口コミ (1)
2024年10月5日にご来店
1. 総合評価 5
2. 料理 5
3. サービス 5
4. 雰囲気 5
Amazing experience at Carluccio’s for my daughters birthday. Friendly staff really helped me to arrange a special table and they were really attentive to our needs . Food was delicious and will definitely come back
Carluccio's - Marriott Heathrow2024年12月3日に返信済み
Dear Diana, Thank you very much for your wonderful review. I'm so pleased you enjoyed your dining experience at Carluccio's due to good quality food and friendly service. I look forward to welcome you back. Many thanks, Julian Thanasi
この情報は役に立ちましたか？
D
Denise
ラスベガス
評価・口コミ (1)
2.0
評価・口コミ (1)
2024年9月29日にご来店
1. 総合評価 2
2. 料理 2
3. サービス 2
4. 雰囲気 2
Uninterested waiter. Line and soda came as a bottle of soda water with a slice of lime as opposed to lime cordial and soda from the pump - lost in translation. My families pizzas were good but my lasagne - think cheap ready meal over cooked in oven. Manager did remove from bill which was appreciated.
Carluccio's - Marriott Heathrow2024年12月3日に返信済み
Hi Denise, Thank you for taking the time to let us know about your experience and sharing your feedback. Providing the highest level of hospitality is our number one priority and I sincerely apologise for failing to meet your expectations. I have shared your feedback with the team to ensure the necessary guidelines are in place and reviewed to prevent such inconveniences from occurring in the future. I hope you would give us a second chance to serve you better on your next visit. Kind Regards, Julian Thanasi
この情報は役に立ちましたか？
K
Katie
ロンドン
評価・口コミ (1)
2.0
評価・口コミ (1)
2024年9月27日にご来店
1. 総合評価 2
2. 料理 3
3. サービス 2
4. 雰囲気 2
Service was poor. In busy times staff were unable to cope. The wrong dessert was provided. Had to wait a while for the bill. Party table behind was loud and other customers were waiting a while for service/to order. Food was average, with garlic bread overly buttered.
この情報は役に立ちましたか？
CJ
CraigJ
VIP
グラスゴー、ラナークシャイア
評価・口コミ (6)
2.0
評価・口コミ (6)
2024年8月9日にご来店
1. 総合評価 2
2. 料理 3
3. サービス 1
4. 雰囲気 4
The service was ridiculously slow. Took 15 mins to bring our waters to the table then it just snowballed fro there. I had to go to the bar myself to get a refill on water. The food was very nice.
この情報は役に立ちましたか？
C
Charlotte75
オーランド・セントラルフロリダ東
評価・口コミ (4)
5.0
評価・口コミ (4)
2024年7月24日にご来店
1. 総合評価 5
2. 料理 4
3. サービス 5
4. 雰囲気 5
M husband has steak with a mushroom sauce. He said it was excellent. I had the beef ragout pasta, was tasty but could have done with being a bit hotter though
この情報は役に立ちましたか？
AN
AndrewN
ロンドン
評価・口コミ (2)
1.0
評価・口コミ (2)
2024年7月19日にご来店
1. 総合評価 1
2. 料理 3
3. サービス 1
4. 雰囲気 4
We were not given a pzza menu upon arrival. We ordered from the main menu; the food arrived 50 minutes after ordering. It was cold and had to be sent back. We could see that the restaurant was badly managed and disorganised with no effective guidance being given to staff. When we eventually got our food it was good. It then took too long to get our bill. Overall the experience was poor. This could all be remedied by having an effective manager in place to coordinate between front and back of house
この情報は役に立ちましたか？
CB
CazB
オックスフォード、オックスフォードシャー
評価・口コミ (7)
4.0
評価・口コミ (7)
2024年7月11日にご来店
1. 総合評価 4
2. 料理 4
3. サービス 4
4. 雰囲気 4
The tables are well layed out. We were seated at a round table for 2. It was light and airy. The staff were attentive and helpful. Also, Professional and courteous. We were impressed. The food was excellent; tasty, hot and we didn’t have to wait too long. Portions could have been a little bigger and the staff did seem to wander off when we tried to get their attention a couple of times. But apart from that it was a very enjoyable evening and we will recommend Carluccio’s at Marriot Heathrow to our friends.
この情報は役に立ちましたか？
RL
RayL
VIP
ワシントン DC エリア
評価・口コミ (10)
5.0
評価・口コミ (10)
2024年7月10日にご来店
1. 総合評価 5
2. 料理 5
3. サービス 5
4. 雰囲気 5
We had an early lunch, everyone was awesome. They went above and beyond to make sure we had a great meal. The lasagna was delicious and the rib eye was cooked and seasoned to perfection.
この情報は役に立ちましたか？
OT
OpenTable ダイナー
ラスベガス
評価・口コミ (1)
3.0
評価・口コミ (1)
2024年7月8日にご来店
1. 総合評価 3
2. 料理 5
3. サービス 2
4. 雰囲気 3
food was delicious but the waiter was really quite sullen and when we tried to talk to him he wasn’t interested and then u get charged a service fee automatically when his service was not good. excellent food though
この情報は役に立ちましたか？

よくある質問

OpenTableを利用するダイナー194名がCarluccio's - Marriott Heathrowを3.6つ星評価しています。

はい。OpenTable で日時と人数を指定して空席を検索し、ご予約を入れてください。

レストランの予約

2名

2024年12月29日

19:00

本日5回予約が入りました。

Carluccio's - Marriott HeathrowのGoogle マップ

UB3 5AN Greater London London, London Heathrow Marriott Hotel Harlington, Bath Rd,

追加情報

エリア
ヒースロー
【営業時間】
朝食 06:00～10:00 ランチ 11:00～17:00 ディナー 17:00～22:30
予算
26～40 ポンド
料理ジャンル
イタリア料理
【ダイニングスタイル】
カジュアル
Dress code
カジュアル
Parking details
Hotel Parking is subject to availability and extra charges.
Public transit
New Road Harlington (Stop D) serving the following buses:81, 105, 111, 222, 278, 285, 425, 555, N9 & N140
【ご利用可能カード】
AMEX, Mastercard, Visa
【その他】
カクテル, カフェ併設, グルテンフリーのメニュー, バー・ラウンジ, バリアフリー, ビール, ワイン, 屋外喫煙所, 本格的なバー, 深夜（22時以降）営業

【ホームページ】
https://www.marriott.com/hotels/hotel-information/restaurant/lhrhr-london-heathrow-marriott-hotel/
電話番号
020 8990 1100
【ケータリング】
Contact: heathrow.meetings@marriott.com for more information
パーティー・貸切
Contact: heathrow.meetings@marriott.com for more information

Carluccio's - Marriott Heathrow

レストランの予約

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メニュー

ダイナー194人による評価

総合評価

よくある質問

Carluccio's - Marriott Heathrowの評価を教えてください。

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