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ピッツバーグ評価・口コミ (1)
- 総合評価 5
- 料理 3
- サービス 5
- 雰囲気 5
I have had many wonderful meals at Carmella’s! Last night was a bit uneven. Excellent appetizers-Wagu meatballs-yummy! Excellent Caesar salads w fresh shaved Parmesan cheese. Rounded off with red pepper hummus w perfect crostini & veg. Just the right combo to start our meal. Excellent service. Our waiter was quick, very well informed on the menu, & did a great job. On to the uneven. The chicken pot pie? The taste was good. The presentation needs some tweaking. Not sure why there were very large pasta in place of the potatoes you’d expect to find. Topped with a couple pieces of puff pastry.My companion set it back. Sadly two of us decided to order the flank steak. When brought to the table-sliced (too thickly), I immediately noticed it had been cut WITH the grain, instead of of cut thin against the grain,making it impossible to eat. Flank steak can be very tasty, but not cooked past medium and thinly sliced against the grain.We sent them back. Came back with some sort of pepper rub of sauce on it, and clearly plated on the plates we had sent back in the first place, not freshly plated. Pork schnitzel? Meh. Overcooked and the side of spatzel? Not good. I would suggest adding a really great & really simply prepared, organic, crispy roast half chicken. Maybe a lemony sauce served in a little pitcher on the side. This was disappointing since I had chosen Carmella’s based on past excellent experiences!What happened next is the reason I will absolutely go back and you should go, too! The boss herself, Carmella, stopped by to check on our table. We shared what had happened and she handled it like an absolute PRO! Meals were replaced. She checked in several more times. Listened to us, and took care of us. Sent us complimentary desserts-fresh backed chocolate chip cookies served warm with ice cold vanilla ice cream! Sooo good! In addition, took unsatisfactory items off the bill & gave us gift cards to come back & use. Thank you Carmella! You were awesome & we’ll be back!! TY!