J
Jessica
トロント・オンタリオ評価・口コミ (2)
- 総合評価 1
- 料理 3
- サービス 1
- 雰囲気 3
I do not recommend this restaurant at all. I first met the owner at the bridal show in Jan 2025 and she was so kind and sweet. She invited me to check out her restaurant for small events. I had been here plenty of times before, but she said they had renovated so I decided to try it for my engagement dinner. I have never been so disappointed and embarrassed for my guests and I wish I could take the whole night back.
First the service was awful - our waiter made no effort to get to know us or congratulate us on our engagement, despite reminding the host and mentioning it on the phone twice. The service was slow & every request was denied. We asked to change the tv channel, for butter with our bread, & for accommodations - all were ignored.
Then we get to the menu. We had our dinner on Feb 15 and I was very disappointed to see that they were serving Valentine’s day menus the day after. I was even more disappointed that the restaurant failed to mention this, despite the fact that I had called in twice, booked online & this information was never shared. The reality was the menu was so incredibly limited that there was almost no choice. We were excited to try some pizzas & not a single one was offered on their limited valentines menu - and this is supposed to be an Italian place. I could understand if the restaurant was packed, but honestly it was dead inside due to the snow storm. They could have easily accommodated our requests. Then we go to order & it’s a disaster. This restaurant is operating without beer, and iced tea. The cocktails were watery & they didn’t even have a kids menu! I watched my nephew sit through the meal hungry because they couldn’t do a simple tomato sauce.
The valentine booth was a fun surprise. The food was decent enough but not worth all the difficulty they put us through. I am so disappointed that what was supposed to be a special milestone for my fiancé and I has been clouded by these memories of a terrible experience. Truly embarrassing.
