Chinese Cricket Club

Chinese Cricket Club​で食事をしたお客様による評価・口コミです（最近の評価に基づく）。

1. N

   Nicky

   ロンドン評価・口コミ (10)

   3.0

   2025年3月7日にご来店

   1. 総合評価 3
   2. 料理 4
   3. サービス 4
   4. 雰囲気 3

   We enjoyed a set menu lunch with great service from Lucinda. We wanted somewhere where we could easily talk, and this was fine as the restaurant was not busy.
   

   Chinese Cricket Club2025年3月10日に返信済み

   Dear Nicky, Thank you so much for your fantastic review! We're thrilled to hear that you enjoyed the experience at Chinese Cricket Club. The team is truly grateful for your kind words. It's wonderful to know that Lucinda and the team was able to provide to great service and that made your visit even more memorable. We can't wait to welcome you back for another great meal soon! Best regards Tom Wong Restaurant Manager
   

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2. V

   Vivek VIP

   バークシャー評価・口コミ (12)

   3.0

   2025年2月26日にご来店

   1. 総合評価 3
   2. 料理 3
   3. サービス 3
   4. 雰囲気 2

   A very average experience…will not return…………../..
   

   Chinese Cricket Club2025年3月7日に返信済み

   Dear Vivek, Thank you for taking the time to review your most recent experience at our restaurant. Please accept our sincerest apologies for falling short of your expectations. Providing exceptional dining experiences is a top priority for us, and it's disheartening to learn that we failed to meet this standard during your visit. Your feedback is invaluable to us, we appreciate if you could reach out to me via email to understand more and discuss your comments further. We truly appreciate your candid feedback, and we hope to have the opportunity to welcome you back in the future for a more enjoyable dining experience that reflects the high standards we strive to uphold. Tom Wong Restaurant Manager
   

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3. G

   Gaya VIP

   ロンドン評価・口コミ (13)

   2.0

   2025年2月14日にご来店

   1. 総合評価 2
   2. 料理 4
   3. サービス 2
   4. 雰囲気 3

   The choice in the ala carte menu is very limited in comparison to what it was a few years back which was very disappointing. The description of the prawn dish was different to what was served and when questioned it was a vague response. There were small sharp bones in the duck spring rolls which could have been nasty if swallowed. Overall not a great experience and I would not go back.
   

   Chinese Cricket Club2025年3月7日に返信済み

   Dear Gaya, We are sorry to hear about your disappointing experience at our restaurant. Please accept our sincerest apologies for falling short of your expectations. Providing exceptional dining experiences is a top priority for us, and it's disheartening to learn that we failed to meet this standard during your visit. Your feedback is invaluable to us, and we will be reviewing your comments with our management teams to address any areas needing improvement. We truly appreciate your candid feedback, and we hope to have the opportunity to welcome you back in the future for a more enjoyable dining experience that reflects the high standards we strive to uphold. Best regards, Tom Wong Restaurant Manager
   

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4. J

   Julia VIP

   オーランド・セントラルフロリダ東評価・口コミ (14)

   3.0

   2025年1月30日にご来店

   1. 総合評価 3
   2. 料理 4
   3. サービス 1
   4. 雰囲気 1

   We were really looking forward to trying this Chinese restaurant, it is near where we live and we’re hoping it would become a go to local Chinese. Unfortunately although we had booked the new year menu, there was no more duck available. It took 20 minutes to get someone to take our order for drinks and food . It took a further 40 minutes for any food to arrive. 3 different appetisers were on the menu, they arrived separately over a period of 20 minutes. The main course was supposed to have some rice which never arrived, despite being assured it was on its way. The ‘famous’ cricket ball dessert was sold out. The 2 different desserts we ordered just tasted of sweet cream. All the other food we ate was delicious, but I fear we won’t be back to see what the missing items are like
   

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5. N

   Nuno VIP

   ロンドン評価・口コミ (16)

   3.0

   2025年1月19日にご来店

   1. 総合評価 3
   2. 料理 3
   3. サービス 4
   4. 雰囲気 4

   Went to this specific place for the Dim Sum, it was ok but not spectacular, there are way better options in London if you want Dim Sum and cheaper, the service was good and attentive, the drinks were on the pricey side (a tea for 1 person £8... its a bit high), the restaurant was not busy at all. Not going to repeat, again its not a negative review, but i was expecting more.
   

   Chinese Cricket Club2025年3月7日に返信済み

   Dear Nuno, We are sorry to hear about your disappointing experience at our restaurant. Please accept our sincerest apologies for falling short of your expectations. Providing exceptional dining experiences is a top priority for us, and it's disheartening to learn that we failed to meet this standard during your visit. Your feedback is invaluable to us, and we will be reviewing your comments with our management teams to address any areas needing improvement. We truly appreciate your candid feedback, and we hope to have the opportunity to welcome you back in the future for a more enjoyable dining experience that reflects the high standards we strive to uphold.
   

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6. M

   Moikall VIP

   ロンドン評価・口コミ (3)

   4.0

   2025年1月5日にご来店

   1. 総合評価 4
   2. 料理 4
   3. サービス 4
   4. 雰囲気 4

   We had the weekend dimsum brunch meal for £20pp. Six dishes - 18 pieces. Very good value for very good quality creative food. The tea was also good. Matcha dessert was a disappointment. Flavour sacrificed for colour & form. Service was friendly & knowledgeable however the food was brought virtually all at once which meant some of it cooled too quickly. I'd visit again but break up the order next time to slow then down.
   

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7. R

   Robin

   バークシャー評価・口コミ (43)

   1.0

   2024年12月18日にご来店

   1. 総合評価 1
   2. 料理 2
   3. サービス 2
   4. 雰囲気 2

   Food was iffy fatty and smelt of drains, and services was nonexistent Will not return
   

   Chinese Cricket Club2025年3月7日に返信済み

   Dear Robin, We are sorry to hear about your disappointing experience at our restaurant. Please accept our sincerest apologies for falling short of your expectations. Providing exceptional dining experiences is a top priority for us, and it's disheartening to learn that we failed to meet this standard during your visit. Your feedback is invaluable to us, and we will be reviewing your comments with our management teams to address any areas needing improvement. We truly appreciate your candid feedback, and we hope to have the opportunity to welcome you back in the future for a more enjoyable dining experience that reflects the high standards we strive to uphold.
   

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8. V

   Vanessa

   ロンドン評価・口コミ (1)

   5.0

   2024年12月7日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   We did the Din sum weekend menu The food was really tasty. The staff were delightful 😊
   

   Chinese Cricket Club2024年12月20日に返信済み

   Thank you for this wonderful review and rating. We are glad that you enjoyed our Dim Sum Weekend menu. We look forward to welcoming you back again soon.
   

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9. T

   Tienne

   ロンドン評価・口コミ (8)

   3.0

   2024年11月9日にご来店

   1. 総合評価 3
   2. 料理 4
   3. サービス 1
   4. 雰囲気 2

   Slow service, got order wrong, had to repeat several times and once served no one came back, had to ask several times for bill still with dirty plates on table. Dumplings OK but not the best, £12 for noodles not acceptable. Place wasn't very busy, staff seemed more concerned with moving a room partition around than serving
   

   Chinese Cricket Club2024年12月1日に返信済み

   Hi Tienne, Thanks for your feedback. We sincerely apologise for the slow service and the issues with your order. This is not the experience we aim to provide, and we’ll take note of your concerns to ensure better attention to detail and service in the future. We appreciate your comments on the food, and we hope you’ll give us another opportunity to improve your experience. Kind regards, Arun Narayanan Director of Food and Beverage
   

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10. R

    Robert

    ロンドン評価・口コミ (10)

    2.0

    2024年11月2日にご来店

    1. 総合評価 2
    2. 料理 2
    3. サービス 4
    4. 雰囲気 2

    Dinner at the Chinese Cricket club was a fairly soulless experience. The venue is in the Hyatt hotel and it was get echoey and didn’t feel warm or welcoming. Service was good and well paced. Food was very average and no better than you would find in any standards restaurant in Chinatown or similar. They also did not have all dishes on the menu available. Price was expensive for what we got and strangely they add a discretionary 13.5% service charge. The extra 1% makes little difference financially but is just weird that they would do this vs the more standard 12.5%. Overall not one of my better eating experiences and not one I would recommend I’m afraid
    

    Chinese Cricket Club2024年11月15日に返信済み

    Thanks for your feedback, Robert. We're sorry to hear your experience didn't meet your expectations. We appreciate your comments on service and ambiance, and we’ll certainly take them on board. We also value your thoughts on the service charge and will review that for clarity. We hope you'll consider giving us another chance in the future. Best regards, Arun Narayanan Director of Food and Beverage
    

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