- 総合評価 4
- 料理 4
- サービス 4
- 雰囲気 3
The food was good, the cocktails very good, the ambience interesting, and the service attentive.
But -- Church & Union has the most bizarre pricing system I've ever seen. A 15% "service fee" is automatically tacked onto your bill (see the small print at the bottom of the menu). Of that, apparently 3.5% goes to the server. Another 3.5% to the bartender. The rest is divided up among the rest of the staff, those working both the front and back of the restaurant.
Are you following all this? This means a good server should be tipped an ADDITIONAL 15%, at least, on top of the 15% service fee you're paying. So, now you're in for an additional 30% or more on top of what you're already paying for food & drink.
I'm sorry, but their system is too freaking complicated. Can't they just pay their staff better, and add that to the price of their food, and let the customer tip "normally"? With this system, it's inevitable somebody is going to get shafted, either the underpaid server or the unaware and overcharged customer.
Sigh. It's no wonder my wife and I rarely go out to dinner any more.
