- 総合評価 1
- 料理 2
- サービス 1
- 雰囲気 2
I organized a birthday dinner for my partner and decided to bring the family along, hoping for a special evening. Unfortunately, our experience was far from what we expected.
When we arrived, no one greeted us at the entrance. We had to rely on security to escort us to our table, which was already disappointing. Once seated, it took an unreasonably long time for the staff to take our order, leaving us starving and frustrated.
When the food finally arrived, the service was chaotic. Our mains were brought out while we were still eating our starters, leaving the table so overcrowded that we had no space to eat comfortably. Food was falling off the table due to the lack of room—it felt incredibly disorganized. The small table size only worsened the situation, and we couldn’t enjoy our meal at all.
To top it off, the cake we brought for the celebration was mishandled. It was covered in large, noticeable marks and scratches that went right through the icing. It was a shocking sight and completely unacceptable.
Having worked in high-end restaurants such as Anna Haugh's and Gordon Ramsay's establishments, I can confidently say this level of service is far below standard. It was clear the restaurant was understaffed, which might explain the poor coordination, but it does not excuse the overall dismal experience.
I absolutely do not recommend this restaurant. It was a truly disappointing and stressful evening.