El Torito - Sherman Oaks

El Torito - Sherman Oaks​で食事をしたお客様による評価・口コミです（最近の評価に基づく）。

1. F

   Francis

   ロサンゼルス評価・口コミ (2)

   5.0

   2025年3月29日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Had A First Date Here. Overall Service 10/10 amazing staff and our server was amazing .
   

   El Torito - Sherman Oaks2025年4月7日に返信済み

   We cannot thank you enough for the kind words about our restaurant. Your review means a lot to us and lets us know we are on the right track! – Xperience Restaurant Group
   

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2. JP

   JoseP

   ロサンゼルス評価・口コミ (10)

   5.0

   2025年3月23日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   I love coming here for their brunch! You always get your money's worth and the food is delicious.
   

   El Torito - Sherman Oaks2025年3月27日に返信済み

   We are happy to hear about your experience! We appreciate you taking the time to share. - Xperience Restaurant Group
   

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3. J

   Jay

   ロサンゼルス評価・口コミ (11)

   5.0

   2025年3月23日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   A great time with the family and there’s always other people there celebrating birthdays and retirement. I would recommend this place due to its size and the ambience on Ventura Boulevard.
   

   El Torito - Sherman Oaks2025年3月23日に返信済み

   We are happy to hear about your experience! We appreciate you taking the time to share. - Xperience Restaurant Group
   

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4. D

   Deborah

   ロサンゼルス評価・口コミ (5)

   5.0

   2025年3月9日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   I enjoyed my birthday brunch a whole lot! They even sang to me! 😆
   

   El Torito - Sherman Oaks本日返信済み

   We are happy to hear about your experience! We appreciate you taking the time to share. - Xperience Restaurant Group
   

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5. T

   Tracy VIP

   ロサンゼルス評価・口コミ (7)

   1.0

   2025年2月15日にご来店

   1. 総合評価 1
   2. 料理 1
   3. サービス 1
   4. 雰囲気 5

   We knew it would be busy because it was Valentine's Day so we planned for that. Our waitress didn't write anything down then said one of drinks wrong twice. She brought out my partner's meal and completely forgot about mine. She then asked how our meal was and when I told her I was still waiting on mine 15 min after our first meal was brought out, she proceeded to ask me what I had ordered. The manager ended up comping the meal because as he walked over to talk to us, we realized the waitress had given us an empty tortilla container. No idea what the problem was. We've never had such a terrible experience there and we've been to this location many times.
   

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6. V

   Viviana

   ロサンゼルス評価・口コミ (1)

   2.0

   2025年2月15日にご来店

   1. 総合評価 2
   2. 料理 1
   3. サービス 2
   4. 雰囲気 2

   Went for dinner last night for Valentine’s Day with very high hopes of eating authentic Mexican food. I had reservations and special requests. To say the least, it will be my last time here. Very disappointed with the service at the front and unprofessionalism. They don’t take reservations here seriously. The food was the problem. I got a combo plate with chicken flautas and enchiladas. The flautas were soggy and awful. The enchilada tasted like ketchup very generic. The quality is worse than pollo loco if I’m being honest. They focus on big portions but not on taste. My food was served cold and tasted generic. I did not finish my plate from how cold it was. My partners plate too. The plates were full in the end because no one liked the food. Time to find a New Mexican spot.
   

   El Torito - Sherman Oaks2025年2月21日に返信済み

   My name is Joseph the Bar Manager of El Torito in Sherman Oaks. Although I prefer to hear great comments about our food and service, your kind feedback is what we value the most. I hope that you can give us a second chance and you will see how your feedback made a difference. If you could please provide me with the best time to call you regarding your experience would be fantastic. I would like to turn around your next dining experience with us.
   

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7. J

   Judy VIP

   ロサンゼルス評価・口コミ (151)

   2.0

   2025年2月9日にご来店

   1. 総合評価 2
   2. 料理 2
   3. サービス 1
   4. 雰囲気 2

   Everything on the buffet was very, very salty and all tasted the same. They raised the price to $33.50 and I really don’t know why. They took away or changed an item that had shrimp on the salad bar and now it’s basically cucumber, and there’s nothing amazing for that price. The noise level is very high. Hard to talk, but maybe they were short of staff because I had to get my own coffee, the waiter just wasn’t “available” unless I flagged him down for coffee, Champaign, napkins. Good grief. I must not be the only one with that feeling as it wasn’t as busy as it has been with people waiting outside for a table. Could be new management…?
   

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8. K

   Kimberly

   ロサンゼルス評価・口コミ (2)

   5.0

   2025年1月5日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Celebrated my birthday with my family. The food was amazing and our server was awesome.
   

   El Torito - Sherman Oaks2025年1月10日に返信済み

   Thank you so much for the stars! We look forward to seeing you again soon! – Xperience Restaurant Group
   

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9. R

   Ron VIP

   ロサンゼルス評価・口コミ (48)

   4.0

   2025年1月2日にご来店

   1. 総合評価 4
   2. 料理 4
   3. サービス 5
   4. 雰囲気 3

   Went for New Years day dinner. Seated right away. Great service. Very good food. Had a very generous salmon dinner. Huge portions with rice and vegetables. Flavorful gaucamole prepared at our table.
   

   El Torito - Sherman Oaks2025年1月10日に返信済み

   We are happy to hear about your experience! We appreciate you taking the time to share. Your review means a lot to us and lets us know we are on the right track! - Xperience Restaurant Group
   

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10. R

    RIZLLE

    ロサンゼルス評価・口コミ (2)

    1.0

    2024年12月25日にご来店

    1. 総合評価 1
    2. 料理 1
    3. サービス 1
    4. 雰囲気 1

    The ad for the Christmas buffet was unclear, providing 2 time slots 9-2 for brunch, and 2-8 pm. Our reservation was for 3:15. Apparently, it was a brunch buffet for 39.99/person... Which is pretty pricey for a brunch. We left after being seated. We headed to a seafood buffet instead which was $10 less than this price tag
    

    El Torito - Sherman Oaks2024年12月28日に返信済み

    We apologize for the inconvenience you experienced. Please feel free at any moment to speak with management regarding your experience. Feel free to contact the restaurant directly at 8189905860. -Xperience Restaurant Group.
    

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