- 総合評価 2
- 料理 1
- サービス 1
- 雰囲気 4
We were very excited about our celebratory dinner with a party of 8, but unfortunately, the service and food fell short of expectations.
Service Issues:
Our server was frequently unavailable, requiring us to search or ask others for assistance.
Water wasn't offered we had to ask.
Despite detailed orders, food took a long time to arrive.
The server repeatedly forgot drink preferences (before or with dinner).
A burger arrived missing specifically requested toppings.
The server insisted she delivered the correct main courses (orange chicken and sweet & sour chicken), but they were switched, leaving the birthday girl without her desired meal.
After dinner, drinks for those who requested them with food arrived even later.
Food Quality:
The fish burgers were dry and lacked sauce.
The orange chicken and sweet & sour chicken portions were meager.
The BBQ wings were overly sweet and lacked other flavors.
Overall, all the food orders needed more seasoning.
Missed Special Request:
Two weeks prior to the reservation, a sliced cake with a birthday decoration was requested. This was confirmed upon arrival.
However, after dinner, the server denied knowledge of this request, despite us bringing cake decorations and mentioning their use with the cake.
She claimed the restaurant only had bread pudding, assuming we had brought our own cake.
After showing us a picture of decorated bread pudding, we reluctantly agreed.
A lengthy wait ensued, only to receive cake lighters with no bread pudding.
Overall Disappointment:
This special occasion for our friend was marred by incorrect food, lack of cake, and even an incorrect change return. The experience fell far short of our expectations, and we will certainly not be returning.