ESC - Four Seasons Silicon Valley

ESC - Four Seasons Silicon Valley​で食事をしたお客様による評価・口コミです（最近の評価に基づく）。

1. J

   Jingjing VIP

   サンフランシスコ・ベイ周辺評価・口コミ (2)

   5.0

   2025年1月19日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Overall, the experience is amazing! Super friendly staff with timely great service! The food is also yummy! Will come back with family and friends! 💞💞💞
   

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2. S

   Sarinya

   サンフランシスコ・ベイ周辺評価・口コミ (1)

   5.0

   2025年1月5日にご来店

   1. 総合評価 5
   2. 料理 4
   3. サービス 5
   4. 雰囲気 3

   Tea was pretty good My waiter was very nice and friendly.
   

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3. J

   Jennifer VIP

   サンフランシスコ・ベイ周辺評価・口コミ (5)

   3.0

   2024年12月22日にご来店

   1. 総合評価 3
   2. 料理 3
   3. サービス 5
   4. 雰囲気 2

   The tea is served in the lobby. This was not a special holiday experience. I would not go back.
   

   ESC - Four Seasons Silicon Valley2024年12月23日に返信済み

   Thank you for sharing your feedback, Jennifer. We sincerely apologize that the tea experience didn't meet your expectations, and that the ambiance didn't feel as festive as you hoped. Your comments are important to us, and we’ll look into ways to make our offerings more special during the holidays. We hope you might consider giving us another chance in the future.
   

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4. P

   Pamela

   サンフランシスコ・ベイ周辺評価・口コミ (10)

   1.0

   2024年10月27日にご来店

   1. 総合評価 1
   2. 料理 1
   3. サービス 1
   4. 雰囲気 1

   This was a disappointment as I booked the wrong date. Promptly left without eating
   

   ESC - Four Seasons Silicon Valley2024年12月17日に返信済み

   Dear Pamela, Thank you for sharing your experience with us. We're sorry to hear about the mix-up with your reservation date. We understand how frustrating that can be and appreciate your understanding. We would love the opportunity to welcome you back on the correct date for a better experience.
   

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5. CC

   ChristieC

   サンフランシスコ・ベイ周辺評価・口コミ (1)

   1.0

   2024年7月27日にご来店

   1. 総合評価 1
   2. 料理 1
   3. サービス 2
   4. 雰囲気 2

   this was a special occasion celebratory high tea- it ended up a fun story of how you can get duped by the label of four seasons teas were open for all to sniff - in time of viral illness, doesn't seem best practice worst earl gray tea i have ever had- how do you mess up something so basic the food was subpar- pastries stale, the savory foods were salty not savory service was very slow at this price i would have expected superior snacks and great service.. i would have been better off with lipton and trader joes diy at home!
   

   ESC - Four Seasons Silicon Valley2024年8月26日に返信済み

   We’re truly sorry to hear about your experience. We regret that the high tea did not meet your expectations in terms of quality and service. Your feedback is invaluable, and we will address these issues to improve our offerings. We appreciate your comments and hope you might consider giving us another chance in the future.
   

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6. a

   abc123

   サンフランシスコ・ベイ周辺評価・口コミ (1)

   1.0

   2024年5月11日にご来店

   1. 総合評価 1
   2. 料理 1
   3. サービス 1
   4. 雰囲気 1

   Food was bad and options were very less, the tea was also not strong
   

   ESC - Four Seasons Silicon Valley2024年8月26日に返信済み

   We’re very sorry to hear about your experience. It’s disappointing to know the food, tea, and service did not meet your expectations. Your feedback is important, and we’ll address these issues to improve. We appreciate your comments and hope to provide a better experience in the future.
   

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7. M

   Momo VIP

   カリフォルニア州セントラルコースト評価・口コミ (3)

   5.0

   2024年5月11日にご来店

   1. 総合評価 5
   2. 料理 4
   3. サービス 5
   4. 雰囲気 4

   Loved the modern rustic style. Great service. Enjoyed tea selection and smelling all the tea on the fancy display.
   

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8. J

   Judy

   サンフランシスコ・ベイ周辺評価・口コミ (1)

   5.0

   2024年4月20日にご来店

   1. 総合評価 5
   2. 料理 4
   3. サービス 5
   4. 雰囲気 5

   Love this place for afternoon tea - pretty much everything was perfect. If it wasn’t, they seem open to feedback. I want to come back every month to try their new menus!
   

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9. TF

   TiburonFoodie VIP

   サンフランシスコ・ベイ周辺評価・口コミ (6)

   5.0

   2024年3月17日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Both servers were SO friendly. I've been before and really appreciated them and the amazing chef. Probably the best afternoon tea in the bay area!
   

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10. SC

    SChaudhuri

    サンフランシスコ・ベイ周辺評価・口コミ (2)

    3.0

    2024年3月2日にご来店

    1. 総合評価 3
    2. 料理 2
    3. サービス 3
    4. 雰囲気 4

    Not as good a tea experience at Lisa's Tea Treasures or Maison Daniel. Food is sub-par for sure. Pricing is similar to Rosewood, which again, is a better experience than here.
    

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