Felina - Ridgewood

Felina - Ridgewood​で食事をしたお客様による評価・口コミです（最近の評価に基づく）。

1. S

   Santosh VIP

   ニューヨーク評価・口コミ (19)

   3.0

   2025年3月29日にご来店

   1. 総合評価 3
   2. 料理 4
   3. サービス 5
   4. 雰囲気 3

   Overall a good place but was too loud that you couldn’t hear the person sitting across from you. The host at the front desk could be a bit more personable and welcoming rather than appearing to be annoyed and inconvenienced at guests checking in. Food and drinks were good but probably won’t be back since Ridgewood has too many dining options.
   

   Felina - Ridgewood2025年3月30日に返信済み

   Hello Santosh, We're truly sorry to see that your experience at Felina - Ridgewood, didn't meet your expectations. We strive to provide our guests with exceptional food and service. We do thank you for the 4 stars on food and 5 stars on service, we appreciate your feedback and will certainly take it into consideration as we continually work to improve our guest's experience. I'll be sure to speak with the hosts about their welcomes to our guests. And sorry about the noise level being an old bank space it keeps the noise in. We hope you'll consider giving us another chance to impress you in the future, if you do and should there ever be anything we or I can do to make things even better, especially while you are here, please don't hesitate to ask for me. Best, Frank and the team at Felina
   

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2. K

   Kellie VIP

   ニューヨーク評価・口コミ (3)

   4.0

   2025年3月29日にご来店

   1. 総合評価 4
   2. 料理 4
   3. サービス 4
   4. 雰囲気 3

   Delicious food but it is so loud. There are zero soft surfaces in the place so it’s nuts especially with a wedding in the next room. Overall the food and service were great. The mozzarella appetizer and chicken Milanese were delicious but the pasta in the vodka dish was mushy and the sauce acidic. Wine choices by the glass were diverse and delicious!
   

   Felina - Ridgewood2025年3月30日に返信済み

   Hey Kellie; Thank you for the 4-star review from your dining experience on March 22nd! Thank you for your feedback and for choosing Felina - Ridgewood. And sorry about the volume, being an old bank, it was designed to keep the bad guys out but unfortunately keeps the noise in. We're always looking for ways to enhance our guests' experiences and your feedback is invaluable in that process. I'll be sure to share your feedback on the food with our Chef. We look forward to welcoming you back to Felina - Ridgewood again! And should there ever be anything we or I can do to make things even better, especially while you are here, please don't hesitate to ask for me. Sincere Regards. Frank and the team at Felina
   

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3. L

   Laura VIP

   ニューヨーク評価・口コミ (19)

   5.0

   2025年3月28日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   We had an excellent evening at Felina. Our server Kathy was great, as was the food.
   

   Felina - Ridgewood2025年3月29日に返信済み

   Hi Laura; Thank you for the incredibly kind review, it is deeply heartfelt! And we are so thrilled to hear that you had such an "excellent evening". Our team always aims to provide prompt and friendly service, and we're glad we hit the mark for you. I'll be sure to pass on the compliments to the team, chef and with a special shout out to your "memory maker" Kathy. We're also delighted to know that you enjoyed our food and service so much. Your kind words mean a lot to us. Thanks, again for the 5-star review (love all those 5-stars). Should there ever be anything we or I can do to make things even better, especially while you are here, please don't hesitate to ask for me. Sincere Regards. Frank and the team at Felina
   

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4. B

   Ben

   ニューヨーク評価・口コミ (1)

   4.0

   2025年3月28日にご来店

   1. 総合評価 4
   2. 料理 4
   3. サービス 5
   4. 雰囲気 5

   Everything was really good overall. One complaint; a cappuccino was warm at best. Also a problem with the internet but that was dealt with by manager.
   

   Felina - Ridgewood5日前に返信済み

   Thanks for the review, Ben! We're thrilled to hear that you enjoyed your experience at Felina - Ridgewood and appreciate that "everything was really good overall". We apologize for the inconvenience caused by the temperature of our cappuccino. We do thank you for the 5-stars on service and ambience and so sorry we just missed that mark for you on food and value. We're always looking for ways to enhance our guests' experiences and your feedback is invaluable in that process. We look forward to welcoming you back to Felina - Ridgewood again! And should there ever be anything we or I can do to make things even better, especially while you are here, please don't hesitate to ask for me. Sincere Regards. Frank and the team at Felina
   

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5. HB

   HeatherB

   ニューヨーク評価・口コミ (7)

   5.0

   2025年3月23日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Antonio was an excellent waiter Very attentive and super nice Had a great night!!! Frank ( manager ) was very hospitable!! Great Food! Shawn the host was also very welcoming
   

   Felina - Ridgewood2025年3月26日に返信済み

   Hi Heather; Thank you for the incredibly kind review, it is deeply heartfelt! And we are so thrilled to hear that you had such a "great night". Our team always aims to provide prompt and friendly service, and we're glad we hit the mark for you. I'll be sure to pass on the compliments to the team, chef and with a special shout out to your "memory maker" Antonio and our host Sean. We're also delighted to know that you enjoyed our food and service. Your kind words mean a lot to us. Thanks, again for the 5-star review (love all those 5-stars). Should there ever be anything we or I can do to make things even better, especially while you are here, please don't hesitate to ask for me. Sincere Regards. Frank and the team at Felina PS - Big thanks for the personal shout out for me ... mans a lot.
   

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6. A

   Abbie

   ニューヨーク評価・口コミ (3)

   5.0

   2025年3月22日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Felina was outstanding. From the food to the service we had a great time.
   

   Felina - Ridgewood2025年3月23日に返信済み

   Hi Abbie; Thank you for the incredibly kind review, it is deeply heartfelt! And we are so thrilled to hear that your experience at Felina - Ridgewood was "outstanding". Our team always aims to provide prompt and friendly service, and we're glad we hit the mark for you. I'll be sure to pass on the compliments to the team, chef and with a special shout out to your "memory maker" Russell. We're also delighted to know that you enjoyed our food and service. Your kind words mean a lot to us and we're glad you had such "a great time", that's our goal. Thanks, again for the 5-star review (love all those 5-stars). Should there ever be anything we or I can do to make things even better, especially while you are here, please don't hesitate to ask for me. Sincere Regards. Frank and the team at Felina
   

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7. M

   Molly

   ニューヨーク評価・口コミ (3)

   5.0

   2025年3月22日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 4
   4. 雰囲気 5

   This is the classiest place in Ridgewood, NJ I grew up here and there was nothing like this 20 years ago. Felina is in an old bank with historic charm. Being back in here as an adult is a trip. So much energy and outstanding pasta, seafood, and veggies.
   

   Felina - Ridgewood2025年3月26日に返信済み

   Hi Molly; Thank you for the incredibly kind review, it is deeply heartfelt! And we are so thrilled to hear that you think us the "classiest place in Ridgewood". Our team always aims to provide prompt and friendly service, and we're glad we hit the mark for you. I'll be sure to pass on the compliments to our servers at our next pre-shift and the chef and his team. We're also delighted to know that you enjoyed our food and service. Your kind words mean a lot to us. Thanks, again for the 5-star review (love all those 5-stars). Should there ever be anything we or I can do to make things even better, especially while you are here, please don't hesitate to ask for me. Sincere Regards. Frank and the team at Felina PS ... Thanks for all the great added tags too!!
   

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8. K

   Karen

   ニューヨーク評価・口コミ (1)

   5.0

   2025年3月21日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Thank you to everyone at Felina! We had a wonderful time! The staff were excellent!!!!! The food was delicious!!!!! One of the best restaurants I have ever been to!!
   

   Felina - Ridgewood2025年3月24日に返信済み

   Hi Karen; Thank you for the incredibly kind review, deeply heartfelt! And we are so thrilled to hear that you had such a wonderful time with us. Our team always aims to provide over the top service, and we're glad we hit the mark for you. I'll be sure to pass the compliments on to the team and our chef. We're also delighted to know that you enjoyed our food and service so much and flattered to be "one of the best restaurants you've ever been to". Your kind words mean a lot to us and we're glad you had such "a great time", that's our goal. Thanks, again for the 5-star review. Should there ever be anything we or I can do to make things even better, especially while you are here, please don't hesitate to ask for me. Sincere Regards. Frank and the team at Felina Thxs for the great added tags
   

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9. M

   Mark VIP

   ニューヨーク評価・口コミ (1)

   2.0

   2025年3月20日にご来店

   1. 総合評価 2
   2. 料理 1
   3. サービス 4
   4. 雰囲気 4

   Veal Milanese incredibly overcooked.
   

   Felina - Ridgewood2025年3月26日に返信済み

   Hello Mark, We're truly sorry to hear that your meal didn't meet your expectations. At Felina - Ridgewood, we strive to provide our guests with exceptional food and service, and it's disappointing to hear that we fell short this time. We do thank you for the 4 stars on service and ambience, we appreciate your feedback and will certainly take it into consideration as we continually work to improve our offerings. We hope you'll consider giving us another chance to impress you in the future. Best, The Management Team
   

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10. M

    Melissa

    ニューヨーク評価・口コミ (2)

    5.0

    2025年3月14日にご来店

    1. 総合評価 5
    2. 料理 5
    3. サービス 5
    4. 雰囲気 5

    Amazing food!! Veal parm was on point!! Really great service!
    

    Felina - Ridgewood2025年3月15日に返信済み

    Hey Melissa; Aww .......Thank you so very much for the wonderful 5-star review, it is truly appreciated and heartfelt by all of us here. We're thrilled to see that you enjoyed your experience at Felina - Ridgewood so much. We strive to make every diner's visit memorable, and your great review is testament to that. We can't wait to welcome you back for another great dinner. Thanks again for the high ratings and a big thanks for the 5-star review (love all those 5-stars). And should there ever be anything we or I can do to make things even better, especially while you are here, please don't hesitate to ask for me. Sincere Regards. Frank and the team at Felina
    

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