JZ
JenniferZ
オクラホマ シティ評価・口コミ (2)
- 総合評価 1
- 料理 3
- サービス 1
- 雰囲気 1
I made a reservation for my daughter’s 19th birthday for seven people at 7:30 PM on a Saturday, two weeks in advance. Upon arrival, a large party was occupying our table, and we weren't seated until 8:15 PM—45 minutes late. We didn’t see a server until 8:30 PM. The manager apologized and offered two free appetizers, and while we appreciate that, the delay still impacted our evening. The table was awkwardly placed by the entrance, with multiple different sized tables just pushed together, haphazardly, and cold air kept blowing in. The food was mostly good if not great, though one filet was overcooked-we didn’t mention it since we had already gotten off to a bad start. Our server, Jay, was great, but overall, the experience was disappointing. I’d warn others making large reservations to ensure their table is available on time.
Firebirds Wood Fired Grill - Oklahoma City2025年3月11日に返信済みWe appreciate you taking the time to share your experience, Jennifer. We're sorry it didn’t meet your expectations, and we’re committed to making things right. Your feedback will be shared with our team to improve our service. Could you please email us back with your first and last name along with your email address? We’d love the opportunity to make this right for you.